How do I transfer information from external hard drive

I just had the (SeaGate) hard drive replaced on my daughter's Mac.  What are the on screen choices after the Welcome Screen?  I think my daughter may have clicked the wrong thing because now I seem to be having a problem getting her backed up info from her external hard drive.  Any suggestions?

If you used Time Machine to create a backup or created a bootable clone to using either Super Duper or Carbon Copy Cloner please let us know. When you say you backed up please be more explicit. You could have used Setup Assistant to migrate had you created a TM or bootable clone, the on-screen instructions tell  you how. If you missed that opportunity you  can use Migration Assistant, which is Setup Assistants cousin. Similar but different, MA will create a new user account.  You can learn how to by studying Pondini's Setup Assistant / Migration Assistant

Similar Messages

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    Hello,
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    After the crash, a relative sold me their three year old Compaq laptop, with Windows 7 instead of XP as the OS. My relative already had Itunes downloaded on it, but when I opened the Itunes on the new (new to me) laptop, Itunes only recognized their (my relative's) account. So, I uninstalled their Itunes and then I re-downloaded Itunes for 64-bit Windows 7. I then opened the Windows Explorer folder so to drag and drop my backed up Itunes folder and library information from the old C drive to the new Itunes folder in the new C drive. But, it wouldn't do anything. It still wanted the password info from my relative's account. It wouldn't recognize my account, even though I had uninstalled and then reinstalled a newer version of Itunes. Dragging and dropping my backed-up Itunes folder from my external hard drive to the new C drive didn't work because it said it didn't have certain permissions or something like that. I think I might have downloaded a newer version of Itunes, different from what I had saved a couple of days ago, which might be one of the problems here, not to mention that I switched OS's from XP to Windows 7. 
    When I plugged the external hard drive USB into the new laptop no Seamagine manager came up for user-friendly accessibility. I didn't know what to do, so I installed Seagate Dashboard onto the new computer. It didn't do anything for me either. No problem, I thought, I'll just use Windows Explorer to move the Itunes library, and then once I transfer (i.e., drag and drop) the old Itunes folder to the one, all will be as it was. I could then direct my Itunes account to use my external hard drive as the media source folder. I was wrong. It won't let me do that either. It says I don't have permission to do it. 
    How c an I get my old Itunes library info onto the C drive of this new computer, but keep the 250GB of media files on the external hard drive, just like the setup I had on the old laptop before it crashed? If you can help me, then you will be my hero. I'm scared to death that I've lost my library info and afraid to mess with it too much more for fear of erasing it or, worse, losing the 250 GB of media that is on the external hard drive, which has taken me a tremendous amount of time and money to compile. It is, in effect, irreplaceable. I'm very worried and frustrated. I've been working on this for days, to no avail. You're my last hope. Thank you.

    Hmm, I think we should start over...
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    In the image above the red outline denotes the "media folder", that is the folder listed under Edit > Preferences > Advanced. In the standard layout where the "media folder" is inside the "library folder" the iTunes library has the advantage of being self-contained and portable. Since you've lost the "library folder" from your old computer you're going to have to start over so you might as well get organized properly.
    If the folder curently holding your media files is called G:\iTunes then rename it as G:\Media.
    The support doc How to open an alternate iTunes Library file or create a new one explains how to create a new iTunes library where you want it. In short click the icon to start iTunes and immediately press and hold down the shift key. Keep holding until asked to choose or create a library, click Create and browse to G:\, make sure the folder is going to be called iTunes and click save.
    Move the folder that actually holds the media inside the folder G:\iTunes\iTunes Media. We're going to let iTunes reorganize everything (unless you have a collection of .wav files in which case stop and tell me because they require a different approach).
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    B) Do you have a backup of the iTunes folder that was on drive C:\ or are you simply referring to the location of your media as a "backup" when it really the only copy? If you have a backup copy of your "original" iTunes library you could move/copy that to G:\iTunes shift-start-iTunes to open it, and then I can offer tools or techniques for fixing the links that will be broken becuase the drive letter has changed.
    C) Use Store > Sign out and then Store > Sign in to sign into your iTunes account. You will also need to use Store > Authorize the computer to allow playback and transfer of any protected content. If your new library contains protected content from any other accounts then you will have to authorize the computer for those too.
    tt2

  • How do I transfer files from external hard-drive onto Macbook Pro?

    How do I transfer files that were put on my external hard-drive (from my old Macbook Pro) via Time Machine onto my new Macbook Pro?

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  • How do I transfer data from external hard drive to new computer

    We had been using a PC with XP that had four different users and ITune libraries.   It was attacked by viruses that got deep in op system and could not be fixed.   We purchased a new PC with Windows 8.   I had transfered the itune files by copying them from the hard drive to a external hard drive.    Is there a way to transfer the files from the external hard drive to the iTunes that I just downloaded onto the new computer.   I thought that it would be as easy as copying the files from the external hard drive to the iTunes file on the new computer but this did not work.   If I go into iTunes and select copy file from library it will import the file just file but I really don't want to copy thousands of files one by one.   However, when I try to open those files I get an error message.    We have two iPads and four iPod Touches.   Any help would be greatly appreciated!

    I found a posted answer from someone else who asked the same question and it worked.   It said to copy the entire file that was saved on the external hard drive to the my music folder before ever opening ITunes that was newly installed and it worked.

  • How do I transfer files from external hard drive to my new macbook

    I am new to apple and just received my lap top today, and i'm pretty clueless. When I connect my external drive to the mac it recognizes it and I see my files however I can not figure out how to transfer them to the hard drive on the mac. Any help would be appreciated I am sure there is an easy solution. Thanks.

    Have you tried selecting the files you want to transfer on the external drive and just dragging them to your new Mac's desktop?
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  • How do you transfer pictures from external hard drive to imac

    I am a PC user crossing over to the iMac. I want to move my pic on an external hard drive to the iMac.  Tried clicking and dragging, but didn't take....what gives?

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  • How do i transfer iphoto from external hard drive?

    I had a macbook, i purchased a macbook pro.
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    Are you running a Managed or a Referenced Library?
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  • How do i transfer files from my hard drive to an external hard drive as FAT files?  Laptop hard dive is full and I need to clear space.

    How do i transfer files from my hard drive to an external hard drive as FAT files?  Laptop hard dive is full and I need to clear space.

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    Allan

  • How do I transfer music from old hard drive to Mavericks?

    how do I transfer music from old hard drive to Mavericks?

    You need only post once.
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  • I have deleted my private folder and do not have enough space to reinstall my operating system. How can i transfer files from my hard drive to an USB drive to free up space when the operating system isn't working. or do i need to erase disk?

    i have deleted my private folder and do not have enough space to reinstall my operating system. How can i transfer files from my hard drive to an USB drive to free up space when the operating system isn't working. or do i need to erase disk through disk utilities without erasing data (but will it delete my programs such as photoshop, office, creative suite?

    Connect the computer to another Mac and put it in FireWire Target Disk mode, or use the Disk Utility to clone the drive or image specific folders with the USB drive as the target. After you've copied off everything you want, you'll likely need to erase the drive and reinstall the applications.
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  • How do I copy iTunes from external hard drive to iMac?

    How do I copy iTunes from external
    Hard drive to iMac?

    if your main library is on your external, then when not connected, you wont have access to it.
    so first decide, where do you want to keep the files.
    E.g. In my case, I keep my files on "C:\iTunes Music".
    I have a backup on external "Z:\iTunes Backup". If I format my laptop, this is how I restore everything.
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    I have checked Keep iTunes Music Folder Organized, and also Copy Files to iTunes Music folder when adding to ibrary". Click OK to save and close preferences.
    My iTunes list is now empty. I go to file, and select "Add Folder to Library". From that window, I select "Z:\iTunes Backup". iTunes then copies everything from the backup to "C:\iTunes Music". For me, backup is backup, I dont need it to play music.
    Now decide this. If you do not want to keep music on C:, but want to only connect the external to update music on your ipod, do this:
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  • HT1660 How do I run itunes from external Hard drive?

    How do I run itunes from external hard drive. I only have ssd on PC and media is too large to fit

    You do not.
    iTunes, like all programs is installed on the C drive.
    You can store the media on another drive.
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    Move or Copy the ENTIRE iTunes folder from the old computer to the new computer and put it where you want it.
    Install iTunes using the default options.
    Hold <SHIFT> while launching iTunes.  It will prompt to create a new library or locate an existing library.
    Select the option to locate an existing library.
    Point iTunes to the iTunesLibrary.itl file in the iTunes folder that was moved from the old computer.

  • How do I import photos from external hard drive to iCloud library?

    I have saved many photos to an external hard drive for security. I would like to store at least some of them in iCloud so I have direct access from Photos. Is this possible please?

    how do I import photos from external hard drive to iCloud library?
    Just like you'd do it with iPhoto.  Drag the photos or folder of photos into the open Photos Library window or onto the Photos icon in the Dock.
    If you have the iCloud Photo Library activated in Photos the new photos will be copied to the online iCloud Photo Library along with the rest of the photos in your library.  Remember, with the iCloud Photo Liberty it's all the photos or none.  You may have to purchase additional iCloud space to store all of your photos.

  • How do i obtain information from my hard drive

    how do i obtain information from my hard drive?

    Your question is not at all clear - perhaps you could rephrase it more succinctly?
    -Rob

  • How do I retrieve data from external hard drive

    How do I retrieve data from external hard drive

    What problem are you encountering?
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