How do i transfer music from my windows 7 computer to my iphone 4s when it says the device has timed out?

when i connect my iphone 4s to my windows 7 pc, it says the device has timed out so cannot connect. what do i do? i need to transfer music from my pc to my phone but it wont connect. please help, thank you!

Temporarily disable any security software on the computer, then attempt to sync content to the device.
If that resolves the problem, contact whomever supports the security software (not Apple) and inquire how to prevent their software from intereferring with iTunes.

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