How do i troubleshoot starting lightroom 4.4?

I have had lightroom 4 on my computer for a few months.  I recently downloaded 4.4 and now am having trouble opening Lightroom.  any suggestions?

Adobe has provided guidlines on troubleshooting startup issues here: http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html

Similar Messages

  • How do I troubleshoot start up problem?

    Hi there, I received a MacBook Pro 13 inch mid 2012 as a gift in 2012. It has 4 gb of ram and 500 gb hard drive. last week, it stopped working. it would not let me get to the desktop. I have tried resetting the ram, repair permissions and repair disk. Repair disk didn't go all the way through. I tried to recover from the time machine back up, that didn't work. Tried reinstalling, os x From the recover partition. That also failed. Any other ideas that you would be able to suggest to me? It's out of the warranty period. I suspect that it might be a hard disk failure, but if you think it might be something else, I'll be open to hear it

    " Repair disk didn't go all the way through"
    So as John says, probably a hard drive failure.
    If you plan on using this machine regularly I'd suggest putting in an SSD from OWC, whom I also recommend:
    http://eshop.macsales.com/shop/SSD/OWC/Mercury_6G/
    bump the RAM to 8 GB at least. Go back to Mavericks if you can.
    I've done it to 5 machines so far. Earliest so far; 2009 MacBook Unibody.
    Started w/ this early 2011 MBP 13"; 120 GB SSD and bumped the RAM to 8 GB.
    Running Mavericks 10.9.5.
    Photoshop CS 6 starts up in 3.4 seconds.
    Last week I was working on a client's computer and saw the spinning beach ball. I realized I hadn't seen it in the 6 months since I put in the SSDs in mine and my wives 2012 Mini:

  • How can I set up lightroom 5 in my macbook, so that it becomes my default editing program, so that it starts up when I insert my sd card into the mac

    How can I set up lightroom 5, so that it becomes my main / default editing program & that when I insert my sd card into the mac lightroom starts instead of iPhoto .

    Thanks.  Im new to apple, which preference?
    Sent from my iPhone

  • When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?

    Hi all,
    I need help with my iphone4s.
    When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?
    What seems to be the problem here?
    thanks and regards
    Wan

    Wanlucg wrote:
    When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats.
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I have a mac pro g4 when i load a cd or dvd there is no start up noise from drive and icon will not show on desktop or in itunes. How should i troubleshoot? pioneer 105 mirror door

    I have a mac pro g4 when i load a cd or dvd there is no start up noise from drive and icon will not show on desktop or in itunes. How should i troubleshoot? pioneer 105 mirror door

    PIONEER DVD-RW  DVR-105:
      Firmware Revision:          A506
      Interconnect:          ATAPI
      Burn Support:          Yes (Apple Shipping Drive)
      Cache:          2000 KB
      Reads DVD:          Yes
      CD-Write:          -R, -RW
      DVD-Write:          -R, -RW
      Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
      Media:          Insert media and refresh to show available burn speeds
    yes its a power mac thanks its been a long month and Merry Christmas thanks for checking my question im hoping its a driver problem but not liking some other stuff looking like replace drive

  • Hi, I want to install my lightroom version on a new mac pro. How do i get started. Can't find it on this site. Thx

    I have a new mac book pro and wan't to install my version of lightroom 5 from my old pc to the new one.
    How can i do that? Can't find it here on the site? Thx
    [email protected]

    Hallo, I installed the program as you said. Everything ok.
    When i have to give my serialnummer, it is not accepted. Code is not valid he said
    1160-4008-7475-7547-5706-0812
    Op 21-sep.-2014, om 17:44 heeft Rikk Flohr <[email protected]> het volgende geschreven:
    Hi, I want to install my lightroom version on a new mac pro. How do i get started. Can't find it on this site. Thx
    created by Rikk Flohr in Photoshop Lightroom - View the full discussion
    www.adobe.com
    Hit the Download link at the bottom the page.
    Hit Lightroom
    Hit Free Trial
    When you are done downloading, launch, and enter your serial number from your previous installation.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6749435#6749435
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • My iPhoto starts up and freezes.  I have tried rebuilding and using iPhoto Library Manager.  I have an iMac running 10.7.3.  It was working before recent updates by Apple.  How can I troubleshoot?

    My iPhoto starts up and freezes.  I have tried rebuilding and using iPhoto Library Manager.  I have an iMac running 10.7.3.  It was working before recent updates by Apple.  How can I troubleshoot?

    Thank you.  Might be a bit more than 50 but close.
    Date/Time:       2012-04-09 12:46:07 -0400
    OS Version:      10.7.3 (Build 11D50d)
    Architecture:    x86_64
    Report Version:  9
    Command:         iPhoto
    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Version:         8.1.2 (8.1.2)
    Build Version:   8
    Project Name:    iPhotoProject
    Source Version:  4240000
    Parent:          launchd [142]
    PID:             980
    Event:           hang
    Duration:        1.81s
    Steps:           19 (100ms sampling interval)
    Pageins:         0
    Pageouts:        0
    Process:         iPhoto [980]
    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Architecture:    i386
    UID:             502
      Thread 0x50630    
      User stack:
        19 ??? (in iPhoto) [0x3172]
          19 ??? (in iPhoto) [0x124b80]
            19 NSApplicationMain + 1054 (in AppKit) [0x9c5eb261]
              19 -[NSApplication run] + 911 (in AppKit) [0x9c357675]
                19 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113 (in AppKit) [0x9c35b306]
                  19 _DPSNextEvent + 678 (in AppKit) [0x9c35ba9c]
                    19 BlockUntilNextEventMatchingListInMode + 88 (in HIToolbox) [0x90129356]
                      19 ReceiveNextEventCommon + 381 (in HIToolbox) [0x901294e7]
                        19 RunCurrentEventLoopInMode + 318 (in HIToolbox) [0x9012217f]
                          19 CFRunLoopRunInMode + 120 (in CoreFoundation) [0x99dce328]
                            19 CFRunLoopRunSpecific + 332 (in CoreFoundation) [0x99dce47c]
                              19 __CFRunLoopRun + 1112 (in CoreFoundation) [0x99dcec68]
                                19 __CFRunLoopDoSources0 + 246 (in CoreFoundation) [0x99da4d96]
                                  19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15 (in CoreFoundation) [0x99da53df]
                                    19 __NSThreadPerformPerform + 503 (in Foundation) [0x9ac96e40]
                                      19 -[NSObject performSelector:withObject:] + 65 (in CoreFoundation) [0x99e2dde1]
                                        19 ??? (in iPhoto) [0x50792e]
                                          19 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92 (in Foundation) [0x9ac45012]
                                            19 _CFXNotificationPost + 2776 (in CoreFoundation) [0x99de3a38]
                                              19 ___CFXNotificationPost_block_invoke_1 + 275 (in CoreFoundation) [0x99e18cb3]
                                                19 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49 (in Foundation) [0x9ac59e25]
                                                  19 ??? (in iPhoto) [0x5c2a86]
                                                    19 -[NSLock lock] + 185 (in Foundation) [0x9ac4c826]
                                                      19 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x93b74876]
      Kernel stack:
        19 hndl_unix_scall + 281 (in mach_kernel) [0xffffff80002d7f39]
          19 unix_syscall + 472 (in mach_kernel) [0xffffff80005ca448]
            19 psynch_mutexwait + 1403 (in mach_kernel) [0xffffff80005a043b]
              19 ksyn_block_thread_locked + 67 (in mach_kernel) [0xffffff800059a7d3]
                19 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f39b]
                  19 thread_continue + 1661 (in mach_kernel) [0xffffff800022f11d]
                    19 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c0939]

  • Any ideas how to better troubleshoot VPN issue?

    Hi,
    I've recently upgraded my WLAN router to a brand new AVM FRITZ!Box WLAN 7390, in part for its VPN capabilities.
    So far, I've been unable to create a working connection.
    AVM's VPN is based on Cisco IPSec, and they provide a step-by-step procedure on how configure a Mac-based VPN connection (http://www.avm.de/de/Service/Service-Portale/Service-Portal/VPN_Interoperabilita et/16206.php - unfortunately only available in German, sorry). Following it, I still can't get it to work. Contacting their support I got first the same procedure and after pointing out I already followed it a "we don't support other vendors".
    Funny enough, I got a second VPN connection to my work's VPN server just fine, though admittedly there we have a true Cisco box.
    My initial setup was based on a 192.x.x.x net on my AVM, I could establish a VPN connection but coudn't ping/ssh/http/you-name-the-protocol in either direction. Our companies net is a 10.x.x.x net so, and as I have also VMware fusion running on my Mac with DHCP enabled on a different 192.x.x.x net plus a third 192.x.x.x net from my Wifi access I decided to reconfigure my AVM net to a 172.x.x.x net and stop VMware services for the tests (ie simplify as much as I could to help troubleshoot).
    Alas, instead of being able to establish a non-working VPN connection, now I ain't able to get the tunnel up. IKE Phase 1 completes but Phase 2 doesn't.
    Here's the relevant section from kernel.log:
    Dec 30 11:47:57 jupiter configd[16]: IPSec connecting to server <myservernameismybusiness>.dyndns.info
    Dec 30 11:47:57 jupiter configd[16]: SCNC: start, triggered by SystemUIServer, type IPSec, status 0
    Dec 30 11:47:57 jupiter configd[16]: IPSec Phase1 starting.
    Dec 30 11:47:57 jupiter racoon[1910]: IPSec connecting to server 77.x.x.x
    Dec 30 11:47:57 jupiter racoon[1910]: Connecting.
    Dec 30 11:47:57 jupiter racoon[1910]: IPSec Phase1 started (Initiated by me).
    Dec 30 11:47:57 jupiter racoon[1910]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 1).
    Dec 30 11:47:58 jupiter racoon[1910]: IKEv1 Phase1 AUTH: success. (Initiator, Aggressive-Mode Message 2).
    Dec 30 11:47:58 jupiter racoon[1910]: IKE Packet: receive success. (Initiator, Aggressive-Mode message 2).
    Dec 30 11:47:58 jupiter racoon[1910]: IKEv1 Phase1 Initiator: success. (Initiator, Aggressive-Mode).
    Dec 30 11:47:58 jupiter racoon[1910]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 3).
    Dec 30 11:47:58 jupiter racoon[1910]: IKE Packet: transmit success. (Information message).
    Dec 30 11:47:58 jupiter racoon[1910]: IKEv1 Information-Notice: transmit success. (ISAKMP-SA).
    Dec 30 11:47:58 jupiter racoon[1910]: IPSec Phase1 established (Initiated by me).
    Dec 30 11:47:58 jupiter racoon[1910]: IPSec Extended Authentication requested.
    Dec 30 11:47:58 jupiter configd[16]: IPSec requesting Extended Authentication.
    Dec 30 11:48:01 jupiter configd[16]: IPSec sending Extended Authentication.
    Dec 30 11:48:01 jupiter racoon[1910]: IKE Packet: transmit success. (Mode-Config message).
    Dec 30 11:48:01 jupiter racoon[1910]: IPSec Extended Authentication sent.
    Dec 30 11:48:02 jupiter racoon[1910]: IKEv1 XAUTH: success. (XAUTH Status is OK).
    Dec 30 11:48:02 jupiter racoon[1910]: IPSec Extended Authentication Passed.
    Dec 30 11:48:02 jupiter racoon[1910]: IKE Packet: transmit success. (Mode-Config message).
    Dec 30 11:48:02 jupiter racoon[1910]: IKEv1 Config: retransmited. (Mode-Config retransmit).
    Dec 30 11:48:02 jupiter racoon[1910]: IPSec Network Configuration requested.
    Dec 30 11:48:03 jupiter racoon[1910]: IPSec Network Configuration established.
    Dec 30 11:48:03 jupiter racoon[1910]: IKE Packet: receive success. (MODE-Config).
    Dec 30 11:48:03 jupiter configd[16]: IPSec Network Configuration started.
    Dec 30 11:48:03 jupiter configd[16]: IPSec Network Configuration: INTERNAL-IP4-ADDRESS = 172.77.7.14.
    Dec 30 11:48:03 jupiter configd[16]: IPSec Network Configuration: SAVE-PASSWORD = 1.
    Dec 30 11:48:03 jupiter configd[16]: IPSec Network Configuration: DEFAULT-ROUTE = local-address 172.77.7.14/32.
    Dec 30 11:48:03 jupiter configd[16]: host_gateway: write routing socket failed, command 2, No such process
    Dec 30 11:48:03 jupiter configd[16]: IPSec Phase2 starting.
    Dec 30 11:48:03 jupiter configd[16]: IPSec Network Configuration established.
    Dec 30 11:48:03 jupiter configd[16]: IPSec Phase1 established.
    Dec 30 11:48:03 jupiter configd[16]: event_callback: Address added. previous interface setting (name: en1, address: 192.168.43.242), current interface setting (name: utun0, family: 1001, address: 172.77.7.14, subnet: 255.255.255.255, destination: 172.77.7.14).
    Dec 30 11:48:03 jupiter racoon[1910]: IPSec Phase2 started (Initiated by me).
    Dec 30 11:48:03 jupiter racoon[1910]: IKE Packet: transmit success. (Initiator, Quick-Mode message 1).
    Dec 30 11:48:03 jupiter configd[16]: network configuration changed.
    Dec 30 11:48:03 jupiter configd[16]: IPSec port-mapping update for en1 ignored: VPN is the Primary interface. Public Address: ac4d070e, Protocol: None, Private Port: 0, Public Port: 0
    Dec 30 11:48:03 jupiter configd[16]:
    Dec 30 11:48:03 jupiter configd[16]: setting hostname to "jupiter.local"
    Dec 30 11:48:03 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:06 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:07 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:09 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:09 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:12 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:13 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:15 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:15 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:18 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:18 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:21 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:21 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:24 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:25 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:27 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:27 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:30 jupiter racoon[1910]: IKE Packet: transmit success. (Phase2 Retransmit).
    Dec 30 11:48:30 jupiter racoon[1910]: IKE Packet: receive success. (Information message).
    Dec 30 11:48:33 jupiter configd[16]: IPSec disconnecting from server 77.x.x.x
    Dec 30 11:48:33 jupiter racoon[1910]: IPSec disconnecting from server 77.x.x.x
    Dec 30 11:48:33 jupiter racoon[1910]: IKE Packet: transmit success. (Information message).
    Dec 30 11:48:33 jupiter racoon[1910]: IKEv1 Information-Notice: transmit success. (Delete ISAKMP-SA).
    Dec 30 11:48:33 jupiter configd[16]: SCNC Controller: service_ending_verify_primaryservice, waiting for PrimaryService. status = 1
    Dec 30 11:48:33 jupiter configd[16]:
    Dec 30 11:48:33 jupiter configd[16]: network configuration changed.
    Dec 30 11:48:33 jupiter configd[16]: SCNC Controller: ipv4_state_changed, done waiting for ServiceID.
    Dec 30 11:48:33 jupiter configd[16]:
    Dec 30 11:48:33 jupiter configd[16]: setting hostname to "jupiter"
    When connecting to my work-place it looks like:
    Dec 30 12:33:14 jupiter configd[16]: IPSec connecting to server <mycompanyismybusiness>.ch
    Dec 30 12:33:14 jupiter configd[16]: SCNC: start, triggered by SystemUIServer, type IPSec, status 0
    Dec 30 12:33:14 jupiter configd[16]: IPSec Phase1 starting.
    Dec 30 12:33:14 jupiter racoon[1976]: IPSec connecting to server 62.x.x.x
    Dec 30 12:33:14 jupiter racoon[1976]: Connecting.
    Dec 30 12:33:14 jupiter racoon[1976]: IPSec Phase1 started (Initiated by me).
    Dec 30 12:33:14 jupiter racoon[1976]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 1).
    Dec 30 12:33:14 jupiter racoon[1976]: IKEv1 Phase1 AUTH: success. (Initiator, Aggressive-Mode Message 2).
    Dec 30 12:33:14 jupiter racoon[1976]: IKE Packet: receive success. (Initiator, Aggressive-Mode message 2).
    Dec 30 12:33:14 jupiter racoon[1976]: IKEv1 Phase1 Initiator: success. (Initiator, Aggressive-Mode).
    Dec 30 12:33:14 jupiter racoon[1976]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 3).
    Dec 30 12:33:14 jupiter racoon[1976]: IPSec Phase1 established (Initiated by me).
    Dec 30 12:33:15 jupiter racoon[1976]: IPSec Extended Authentication requested.
    Dec 30 12:33:15 jupiter configd[16]: IPSec requesting Extended Authentication.
    Dec 30 12:33:21 jupiter configd[16]: IPSec sending Extended Authentication.
    Dec 30 12:33:21 jupiter racoon[1976]: IKE Packet: transmit success. (Mode-Config message).
    Dec 30 12:33:21 jupiter racoon[1976]: IPSec Extended Authentication sent.
    Dec 30 12:33:21 jupiter racoon[1976]: IKEv1 XAUTH: success. (XAUTH Status is OK).
    Dec 30 12:33:21 jupiter racoon[1976]: IPSec Extended Authentication Passed.
    Dec 30 12:33:21 jupiter racoon[1976]: IKE Packet: transmit success. (Mode-Config message).
    Dec 30 12:33:21 jupiter racoon[1976]: IKEv1 Config: retransmited. (Mode-Config retransmit).
    Dec 30 12:33:21 jupiter racoon[1976]: IPSec Network Configuration requested.
    Dec 30 12:33:21 jupiter racoon[1976]: IPSec Network Configuration established.
    Dec 30 12:33:21 jupiter racoon[1976]: IKE Packet: receive success. (MODE-Config).
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration started.
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration: INTERNAL-IP4-ADDRESS = 10.100.1.18.
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration: INTERNAL-IP4-MASK = 255.255.255.0.
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration: SAVE-PASSWORD = 1.
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration: INTERNAL-IP4-DNS = 10.100.1.129.
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration: SPLIT-INCLUDE.
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration: DEF-DOMAIN = iw.local.
    Dec 30 12:33:21 jupiter configd[16]: host_gateway: write routing socket failed, command 2, No such process
    Dec 30 12:33:21 jupiter configd[16]: installed route: (address 10.100.1.0, gateway 10.100.1.18)
    Dec 30 12:33:21 jupiter configd[16]: IPSec Phase2 starting.
    Dec 30 12:33:21 jupiter racoon[1976]: IPSec Phase2 started (Initiated by me).
    Dec 30 12:33:21 jupiter racoon[1976]: IKE Packet: transmit success. (Initiator, Quick-Mode message 1).
    Dec 30 12:33:21 jupiter configd[16]: IPSec Network Configuration established.
    Dec 30 12:33:21 jupiter configd[16]: IPSec Phase1 established.
    Dec 30 12:33:21 jupiter configd[16]: event_callback: Address added. previous interface setting (name: en1, address: 192.168.43.242), current interface setting (name: utun0, family: 1001, address: 10.100.1.18, subnet: 255.255.255.0, destination: 10.100.1.18).
    Dec 30 12:33:21 jupiter configd[16]: network configuration changed.
    Dec 30 12:33:21 jupiter racoon[1976]: IKE Packet: receive success. (Initiator, Quick-Mode message 2).
    Dec 30 12:33:21 jupiter racoon[1976]: IKE Packet: transmit success. (Initiator, Quick-Mode message 3).
    Dec 30 12:33:21 jupiter racoon[1976]: IKEv1 Phase2 Initiator: success. (Initiator, Quick-Mode).
    Dec 30 12:33:21 jupiter racoon[1976]: IPSec Phase2 established (Initiated by me).
    Dec 30 12:33:21 jupiter configd[16]: IPSec Phase2 established.
    An earlies test in a Starbucks around here had the same result, during looking at the netstat -nr output I found I got onto a 10.x.x.x net on the Wifi and still could connect to the (different) 10.x.x.x net at work.
    My TCP/IP Networking course was around 2000, but the default route seen in the non-working log section looks like bullsh*t to me anyhow: DEFAULT-ROUTE = local-address 172.77.7.14/32
    On the other hand, the Phase 2 message seem to indicate a different mode for Phase 2 between the working and the non-working one.
    This is from the exported config of my AVM box:
    **** CFGFILE:vpn.cfg
    * /var/flash/vpn.cfg
    * Wed Dec 28 16:01:09 2011
    vpncfg {
            connections {
                    enabled = yes;
                    conn_type = conntype_user;
                    name = "[email protected]";
                    always_renew = no;
                    reject_not_encrypted = no;
                    dont_filter_netbios = yes;
                    localip = 0.0.0.0;
                    local_virtualip = 0.0.0.0;
                    remoteip = 0.0.0.0;
                    remote_virtualip = 172.77.7.14;
                    remoteid {
                            key_id = "<mykeyismybusiness>";
                    mode = phase1_mode_aggressive;
                    phase1ss = "all/all/all";
                    keytype = connkeytype_pre_shared;
                    key = "<mykeyismybusiness>";
                    cert_do_server_auth = no;
                    use_nat_t = no;
                    use_xauth = yes;
                    xauth {
                            valid = yes;
                            username = "<myuserismybusiness>";
                            passwd = "<mypasswordismybusiness>";
                    use_cfgmode = no;
                    phase2localid {
                            ipnet {
                                    ipaddr = 0.0.0.0;
                                    mask = 0.0.0.0;
                    phase2remoteid {
                            ipaddr = 172.22.7.14;
                    phase2ss = "esp-all-all/ah-none/comp-all/no-pfs";
                    accesslist =
                                 "permit ip 172.22.7.0 255.255.255.240 172.22.7.14 255.255.255.255";
            ike_forward_rules = "udp 0.0.0.0:500 0.0.0.0:500",
                                "udp 0.0.0.0:4500 0.0.0.0:4500";
    // EOF
    **** END OF FILE ****
    I also noticed an extra "IPSec port-mapping update for en1 ignored" message in the non-working log section, but I'm not sure a) how significant that might be, and b) how to find out what the ignored update might have been to decide whether not ignoring it would help.
    A quick test with the AnyConnect Client from Cisco didn't help either, apparently it establishes an https connection first as I got a window which certificate details from my QNAP behind the AVM Box (I got a port forward for https to it)
    So I'm looking for any ideas how to better troubleshoot this VPN issue...
    Many thanks in advance!
    BR,
    Alex

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    Dec 30 16:44:28 jupiter racoon[2183]: IKEv1 Phase1 AUTH: success. (Initiator, Aggressive-Mode Message 2).
    Dec 30 16:44:28 jupiter racoon[2183]: IKE Packet: receive success. (Initiator, Aggressive-Mode message 2).
    Dec 30 16:44:28 jupiter racoon[2183]: IKEv1 Phase1 Initiator: success. (Initiator, Aggressive-Mode).
    Dec 30 16:44:28 jupiter racoon[2183]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 3).
    Dec 30 16:44:28 jupiter racoon[2183]: IKE Packet: transmit success. (Information message).
    Dec 30 16:44:28 jupiter racoon[2183]: IKEv1 Information-Notice: transmit success. (ISAKMP-SA).
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    Dec 30 16:44:32 jupiter racoon[2183]: IPSec Extended Authentication Passed.
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    Dec 30 16:44:33 jupiter racoon[2183]: IPSec Network Configuration established.
    Dec 30 16:44:33 jupiter racoon[2183]: IKE Packet: receive success. (MODE-Config).
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    Dec 30 16:44:33 jupiter configd[16]: IPSec Network Configuration: INTERNAL-IP4-ADDRESS = 172.22.7.14.
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    Dec 30 16:44:33 jupiter racoon[2183]: IPSec Phase2 started (Initiated by me).
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    Dec 30 16:44:33 jupiter racoon[2183]: IKE Packet: transmit success. (Initiator, Quick-Mode message 3).
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    Dec 30 16:44:33 jupiter racoon[2183]: IPSec Phase2 established (Initiated by me).
    Dec 30 16:44:33 jupiter configd[16]: IPSec Phase2 established.
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    Dec 30 16:44:48 jupiter racoon[2183]: IKE Packet: transmit success. (Information message).
    Dec 30 16:44:48 jupiter racoon[2183]: IKEv1 Information-Notice: transmit success. (R-U-THERE?).
    Dec 30 16:44:48 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: request transmitted. (Initiator DPD Request).
    Dec 30 16:44:48 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: response received. (Initiator DPD Response).
    Dec 30 16:44:48 jupiter racoon[2183]: IKE Packet: receive success. (Information message).
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    Dec 30 16:45:08 jupiter racoon[2183]: IKE Packet: transmit success. (Information message).
    Dec 30 16:45:08 jupiter racoon[2183]: IKEv1 Information-Notice: transmit success. (R-U-THERE?).
    Dec 30 16:45:08 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: request transmitted. (Initiator DPD Request).
    Dec 30 16:45:08 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: response received. (Initiator DPD Response).
    Dec 30 16:45:08 jupiter racoon[2183]: IKE Packet: receive success. (Information message).
    Dec 30 16:45:28 jupiter racoon[2183]: IKE Packet: transmit success. (Information message).
    Dec 30 16:45:28 jupiter racoon[2183]: IKEv1 Information-Notice: transmit success. (R-U-THERE?).
    Dec 30 16:45:28 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: request transmitted. (Initiator DPD Request).
    Dec 30 16:45:29 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: response received. (Initiator DPD Response).
    Dec 30 16:45:29 jupiter racoon[2183]: IKE Packet: receive success. (Information message).
    Dec 30 16:45:49 jupiter racoon[2183]: IKE Packet: transmit success. (Information message).
    Dec 30 16:45:49 jupiter racoon[2183]: IKEv1 Information-Notice: transmit success. (R-U-THERE?).
    Dec 30 16:45:49 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: request transmitted. (Initiator DPD Request).
    Dec 30 16:45:50 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: response received. (Initiator DPD Response).
    Dec 30 16:45:50 jupiter racoon[2183]: IKE Packet: receive success. (Information message).
    Dec 30 16:46:10 jupiter racoon[2183]: IKE Packet: transmit success. (Information message).
    Dec 30 16:46:10 jupiter racoon[2183]: IKEv1 Information-Notice: transmit success. (R-U-THERE?).
    Dec 30 16:46:10 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: request transmitted. (Initiator DPD Request).
    Dec 30 16:46:10 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: response received. (Initiator DPD Response).
    Dec 30 16:46:10 jupiter racoon[2183]: IKE Packet: receive success. (Information message).
    Dec 30 16:46:30 jupiter racoon[2183]: IKE Packet: transmit success. (Information message).
    Dec 30 16:46:30 jupiter racoon[2183]: IKEv1 Information-Notice: transmit success. (R-U-THERE?).
    Dec 30 16:46:30 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: request transmitted. (Initiator DPD Request).
    Dec 30 16:46:30 jupiter racoon[2183]: IKEv1 Dead-Peer-Detection: response received. (Initiator DPD Response).
    Dec 30 16:46:30 jupiter racoon[2183]: IKE Packet: receive success. (Information message).

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