How do I turn off Find My iPhone when the Apple ID (email) is no longer available and I don't know the password?

The email which was used for my iCloud and Applie ID is no longer available to me and the password is not being recognised.  I need to update my iphone to the new iCloud account and I am unable to delete the old as it keeps asking for the pasword for the old id / email to turn off Find my iPhone

Well if he /forgot/ his apple id then what he should do is to look up all of his email addresses to try to get the crendential's back...if he can't remember that then your brother gave you a beauitful paperweight, I hope you didn't pay for it

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    According to Apple support, you cannot remove the phone on the device list under "find my iphone" until you turn it off and it goes offline.  (It also says the device will go back on "find my iphone" when it goes online again, which seems to mean you can successfully remove it, but as soon as you turn it back on it will be back on the list, and thus you will not be able to restore it.)  It's a bit of a conundrum.  In my case I couldn't for some reason turn off my phone  with the home/sleep buttons - nothing happens, the phone stays on.  While on a chat with Apple support, they got my iphone offline (I was able to turn it off by pressing the sleep button and swiping where the red "turn off iphone" arrow would have appeared) and removed it from "find my phone", but when I reconnected to itunes it turned on and reappeared in the "find my phone" list.  Luckily, the screen suddenly appeared (it had done this several times yesterday, just briefly), so I was able to turn off "find my device" from the phone.  I was then able to restore.  Unfortunately, this does not answer the question of how to remove the device from "find my iphone" and keep it off while connecting with itunes to restore (unless you have my good fortune of having the screen suddently reappear).  Apple support seemed puzzled that it had reappeared on the device list under "find my iphone".  Time will tell whether the restoration fixes the blank screen issue.

  • HT201365 How do you turn off Find My IPhone?

    I am looking to turn off find my iphone and don't know how.. help?

    settings - icloud - find my iphone - offf

  • HT201365 how do I turn off find my iphone?

    I'm trying to restore a backup, but I keep getting a request to turn off Find My iPhone. It says that I should go to iCloud Settings and turn off Find My iPhone. However, on the iCloud Settings, Find My iPhone is greyed out.
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    Welcome to the Apple Community.
    What happens if you try to delete the iCloud account instead of turning off find my phone.

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