How do I turn off Firefox so I can uninstall. It has created problems with my AOL 9.5 e mail and sound attachments.

I get e mail with hyperlinks that have sound but all I can get is the video and no sound. Example newsmax.com sends e mail alerts with hyper links to topics of interest. When I click on the link it takes me to the video but no sound.
Control panel shows all speakers functioning properly. I can play CDs and have full sound. This only happened after I installed FF. I have AOL9.5 and WIndows 7.

I just tried to open AOL radio and that won't play either. Frustrated.

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HOW DO YOU TURN OFF "FIREFOX PREVENTED THIS PAGE FROM AUTOMATICALLY RELOADING". I did the "see Advanced - General - Accessiblity. and still having problems

HOW DO YOU TURN OFF "FIREFOX PREVENTED THIS PAGE FROM AUTOMATICALLY RELOADING". I did perform the "see Advanced - General - Accessibility. It worked for me and my "user" site (don't know how to say my site) and still having problems with my wife's. I have gone to OPTIONS → GONE TO → ADVANCE and CLICKED THE LINE → ""Warn me when websites try to redirect or reload the page…""
This did not rememdy the problem. I did try to get on the other site suggested
http://kb.mozillazine.org/Accessibility.blockautorefresh
but got a 404 error...
I have googled the "ff prevented...." and after a number of hours searching I still have not found a fix...
REALLY HOPE SOMEONE CAN HELP ME....
JM

You should still disable this setting:
*Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
What is the value of the accessibility.blockautorefresh pref on the about:config page?
*http://kb.mozillazine.org/accessibility.blockautorefresh
If you have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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#***ActiveX for IE
 
 
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*Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
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#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
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How do I turn off Firefox so I can uninstall. It has created problems with my AOL 9.5 e mail and sound attachments.

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