How do I turn off the firewall for POGO?

When I try to access any game in POGO I get an error message that says the following:
The connection to the server was reset while the page was loading
* The site could be temporarily unavailable or too busy. Try again in a few moments.
* If you are unable to load any pages, check your computer's network connection.
* If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

NO firewall! Thanks I didn't think there was one but I wasn't sure. What could be blocking/pop-ups. Could it be something my credit union needs to take care of. Right now I can get into all the features but bill pay.

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