How do I unbrand a Rogers Nokia 900?

Background: I have an unlocked Rogers (Canada) Nokia Lumia 900 running Windows Phone 7.8 that I am running on the Bell network.  With two exceptions, all functions work perfectly.  However, I cannot send or receive pictures by SMS text messaging.  Also, I cannot enable, "Internet sharing."
In attempting to fix the text messaging limitation, I've noticed that I cannot alter the SMS center number (located in messaging >> settings).  The current SMS center number, which is +14382762000, cannot be deleted or any changes to this number be saved.  In anticipation of some suggestions, be advised that I have changed the Micro SIM card without any luck.  Also, this identical phenomenon occured while unlocking a Samsung Focus from the Rogers network.  Considering that the 'Rogers' graphic continues to be displayed upon device startup, my guess is that there is some sort of branding that has occured in the pre-OS, firmware or bios layer.
Can anyone shed any light on this?
Thanks,
Chris

Rogers support reportedly have no access to information regarding the installation of a Rogers-branded OS.  They could not direct me to a department or point me to somebody who might know how this occurs.  With some pressure, the representative suggested that a third-party mobile phone repair service might be able to flash an unbranded operating system onto my phone.
Perhaps if I knew more about what that meant, I wouldn't be feeling quite so skeptical.  As it stands, I've gone just about as far as I can with this.  I've learned that Rogers and perhaps other carriers generally are pretty shady in their locking and branding practices.
Thanks to all who have considered my problem.

Similar Messages

  • 10yr customer switching to AT&T from Verizon for the Nokia 900 Lumia

    So I've been with Verizon for almost 10 years.  That's about $20,000 to $30,000 I've given them.  I know that's nothing to a massive company, but I also know that it's not peanuts either.  I have been very happy with Verizon during those years (though I have gotten sick of every single other company always having nicer, better, cooler phones).  But their service has been good, as well as the customer service.  However, I have gotten to a point where I don't like the android phones at all, and don't really like iphones either.  I've been sitting on an old HTC TP2 and now am out of contract.  I was hoping Verizon would get the 900 Lumia, but it has now been announced as AT&T only.  Why does Verizon always have to be the last company to get any sort of innovative phones? 
    I am about 90% sure I will be switching to AT&T.  I don't like the way Verizon clings to their droids, how their salespeople only push one or two devices, and I don't like how they handled their iphone introduction (instead of innovating, they just jumped on the bandwagon a few years too late). 
    I know that the people interested in Windows Phones are a small minority, but if we can get this thing to trend it might get someone's attention.  At worst, make them consider bringing in some new phones.  I don't want the dumbed-down 700 series Nokia phone. 
    Anyone else considering a switch to AT&T?

    They did it once already.
    On 12.01.2012 20:36, jcb193 wrote:
    RE: 10YR CUSTOMER
    SWITCHING TO AT||AMP||T FROM VERIZON FOR THE NOKIA 900 LUMIA
    created by jcb193 in Windows Phone Discussions - View the full
    discussion

  • Nokia 900, screen freezes cannot reboot, etc and o...

    Hi
    I am now on my 2nd 900. I bought one back on May 4th. Within a couple of weeks, the screen would freeze up.  You could still hear/use the voice command, but no matter how you tried, you could not reset (hard or soft) and the screen would just stay like that, time not changing, etc. for a couple of hours.  
    I went back to AT&T and it unfroze itself while I was there.  It was frozen for over 2 hours.  It did it again and again.  On June 10th, I spent over 2 hours on AT&T and then Nokia's tech support line (using another phone to call) they only suggested totally wiping it out and starting again, not what I'd consider a viable solution.  
    Last week, it did it one more time and I took it to a different AT&T store and they (for the first time) suggested I get it replaced and called tech support for me.  Despite massive documentation on how often the phone had frozen up and calls, emails, in persons, to tech support since I had gotten it, Nokia was only willing to send me a refurbished model (over 30 days, nobody suggested I return it before).  This time the phone was frozen for over 3 hours and when it came back up, it had lost all data for the past week (including a very important test result from the NIH).  Later that evening, all the texts and data reappeared.  
    The new to me phone arrived yesterday and since there is apparently no backup and restore option, I spent most of yesterday making it look like the one I was returning.  Today, this one locked up again, I went back to
    AT&T who just shrugged.  It was frozen for 40 minutes.  
    The only consistency I can see is MOST of the freezes come after I've received a text message.  As I said, the phone will continue to 'talk' to me and take commands, but nothing works, none of the buttons, etc.
    I have no idea what to do at this point, I totally have no faith in this phone or even Nokia at this point and I'm apparently 'stuck' with it for the 2 years of my contract.  
    Any advice would be greatly appreciated.
    Also, if anyone knows where the underscore character on the keyboard is, that would be a nice feature (don't even get me going on the lack of apps, and no sound in PowerPoint)!!
    Thank you.
    Solved!
    Go to Solution.

    Today is Sept 21, 2013. My 15 month old Nokia 900 windows phone will not start. I really liked it. 
    Reading some of the threads I realize now that I was lucky to have it last this long.
    The phone will not start, cycles through vibrate, black screen, white/lightblue screen, nokia screen, then Rethink possible AT&T screen where it stays or recycles around again. Sometimes I get the battery screen with low in the red. I tried all the recomended fixes that I could find here and at Nokia site. No luck.
    My phone was fully charged yesterday morning before and was barely used yesterday.
    Screen locked last night. Shut it down and then restarted and then the above mentioned problem and would not start.
    All of these problems are document on this discussionand Nokia web site but no real solution.
    Have tried most of the things suggested on the web site except the wipe out data reboot.
    If I did that and it works I might as well get a new phone.
    Not so easy to back up your data/info with the Nokia windows phone versus say the Samsung
    1. lost photos - luckily I do not use it that much
    2. lost videos - not that great
    3. music - can rebuild
    3. Lost apps - all free ones luckily
    4. Will have restore/rebuild address/phone book from my last save (unfortunately that was May) and many changes
    5. Lesson learned back everything up more often on a regular basis.
    6. Never used it for email - so that will not be a problem
    But what a pain.  And I do not have a phone.
    Will be calling Nokia on Monday - wish me luck. My expectations are very low.
    Went to the AT&T store today. One gal tried to help but basically the same things I had tried.
    Then the blame game. Nokia knew plenty of problems etc, newers models ie 920 are better, but if you check this web site plenty of the other models have these problems 
    I had a Blackberry for 5 years and it always worked even after much abuse. Even at the end when it crashed, I could remove the battery - hard reboot - and it always started and functioned again. Plus the Blackberry had great software to syncrcronize and/or save. But Blackberry did not keep up with the times.
    Attraction of a smart phone was too great. Got the Nokia 900 - Nokia's attempt to catch up with the times. With so many reports of similarly painful problems, I will no longer be recommending the Nokia phones. Nokia will probably be going the way of Blackberry - downward. Too little too late and lots of problems. Shame as I liked the functionality of the phone and ability to have multiple things opened with AT&T network. Really not AT&T's fault that Nokia phone did not last.
    But a real pain in the butt now. An body with any alternative solutions let me know.

  • How to get all data from nokia to i5s

    how to get all data from nokia E71 to i5s???

    if you can put those data in your computer then add it in iTunes. your iPhone 5s should get it thru syncing.

  • HOW THE ************** Do I set up nokia messagin...

    HOW THE  ************** Do I set up nokia messaging on the 5800? Please if somone can help me I shall burn an effigy in your honour.
    First A person in the UK CANNOT set up a Nokia mail account.  You go to email.nokia.com, you select your device and enter your phone number.  Supposedly you receive a text message with a link to somthing or other, IT NEVER ARRIVES.  The site then instructs you to navigate your phone to email.nokia.com.  You go there and download nokia messaging (again) and re-install it (again).
    You then proceed to to run the set up email program (the pink @ sign that now appears in applications) and go through the process of typing in an email account details.  At the end it should ask if you want to add it to a nokia messaging account or not.  IT NEVER DOES THIS.  It only ever adds the email to the **bleep** inbuilt polling email thing in messaging.
    So, the user cannot make a nokia messaging account online OR on the handset which raises question 1.
    1. HOW THE HELL DO YOU CREATE A MESSAGING ACCOUNT IN THE FIRST PLACE?
    Being no stranger to nokia messaging and after attempting the above several times I decided to use my E72.  I removed all my email addresses (so my nokia email account was no longer associated with that device) and set it up for my wife (who owns the 5800).  This allowed me to create a nokia messaging account for her (finally).
    Now she could log into email.nokia.com and add her email addresses.  Now when I entered her email address into the 5800 it asked if it wanted to add the email to her nokia messaging account (FINALLY) and I was able to put her email onto her 5800 through nokia messaging.  Phew, it only took 3 hours.
    Next step, remove her nokia messaging account from my E72 in order that I may have my account back on my e72.  When this was done the wife receives an email telling her that her subscription had been cancelled from her 5800, I assume becasue it detected me using it from my E72 when removing the accounts.
    So, I try to re-setup nokia messaging on her device again on, it should be a lot easier as she now has a nokia messaging account right?  When I enter her nokia messaging email address it will automatically associate the nokia messaging account with the 5800 again, right?
    WRONG
    now when I try to set up the email the option of adding the account to the nokia messaging service is never shown instead it adds it as the crumby polling email thing built into the device.  This leads me to my 2nd question.
    2. HOW THE HELL DO I MAKE THIS USELESS PIECE OF **bleep** WORK?
    I am no noob, I have had nokia devices for the past decade and used symbian all the way since s60v1.  However this has bowled me over with retarded idiocy.
    Do I have to make a pentagram of dku-2 cables with a symbain device at each point facing norway smeared with the blood of a virgin blackberry user?
    Please someone, tell me what the **bleep** must do to simply get this **bleep** email to work.  I am fuming with rage right now and at the end of my tether.
    P.s. No i will not do another hardware reset.
    MODERATOR'S NOTE:
    Hi,
    Language edited by a moderator. Please show some respect towards other users of this public forum.

    vi__ wrote:
    Next step, remove her nokia messaging account from my E72 in order that I may have my account back on my e72.  When this was done the wife receives an email telling her that her subscription had been cancelled from her 5800, I assume becasue it detected me using it from my E72 when removing the accounts.
    So, I try to re-setup nokia messaging on her device again on, it should be a lot easier as she now has a nokia messaging account right?  When I enter her nokia messaging email address it will automatically associate the nokia messaging account with the 5800 again, right?
    WRONG
    At the very least you would need to contact Nokia to re-instate your wife's account and I hope you are on Orange as otherwise you won't get very far in the UK as here:
    /t5/Messaging-Email-and-Browsing/Nokia-Messaging-Has-Aligned-with-Orange-UK/m-p/764736/highlight/tru...
    Happy to have helped forum with a Support Ratio = 42.5

  • How to set group contacts in nokia asha 305

    how to  set group contacts  in nokia asha 305....thank u......

    Can Some one Tell same group contact creation for ASHA 308 too?

  • How to open the body of nokia N72

    It seems that some moisture has entered my Nokia N72 since last 10 hours the screen appears grey and there is a display problem. Can any one help me by showing me how to open the body of Nokia N72 by step by step description or diagrammatically?

    Sorry but it is against the rules of this forum to discuss warranty voiding procedures like disassembly, regardless of your personal warranty status.
    Try one of the many unofficial forums, that you can find by searching google, for help. 

  • How can i copy contacts from Nokia E7 to I phone 5s

    I need to pay my contacts from Nokia E7 to Iphone 5s  ? how can i do  that ?

    Nokia used to offer an plugin to allow you to use iSync with your Nokia, but if they still do I can't find it. You could try faqintosh or macupdate

  • How do I organize or sort nokia web browser's book...

    How do I organize or sort nokia web browser's bookmarks? There are quite many bookmarked pages and scrolling through them is a pain, because they are sorted by oldest to newest. How bookmarks can be sorted alphabetically?
    Thanks

    I have a bookmark.html file stored on my memory card and then use that as my start page. I have the following in
    Settings > general > homepage
    file://E:/Documents/bookmarks.html
    That way you can have any order you want.
    If you use the normal bookmark feature, just type a couple of leading letters in the search window and all previous matches filter through.
    The home-made bookmark method will not work with Opera mini.
    S.
    History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
    Current: Samsung Galaxy Note3 Black

  • Help! How To Delete Unwanted Routes in Nokia 5230 ...

    How To Delete Unwanted Routes in Nokia 5230 Nuron?
    (which are under MENU -->Applications -->MAPS -->Favorites -->Routes)
    It's weird that I can create a route but can NOT delete any? Anyone please help!
    Solved!
    Go to Solution.

    GPSLover wrote:
    How To Delete Unwanted Routes in Nokia 5230 Nuron?
    (which are under MENU -->Applications -->MAPS -->Favorites -->Routes)
    It's weird that I can create a route but can NOT delete any? Anyone please help!
    On a 5230 highlight the route you wish to delete, then hit the search bar. The keypad appears, then just press the backward pointing small white arrow on the far right hand side of the screen about half way down and it will then say "Delete selected route?"
    Happy to have helped forum with a Support Ratio = 42.5

  • How to adjust display brightness in nokia 5130 XM

    Hi,
    i want to reduce the display brightness at night times.
    how to adjust display brightness in nokia 5130 XM
    Im not able to find any options for it

    no other way? :-(
    Even 1650 and 2626 models have the option to adjust the brightness.

  • How do i know whether my nokia phone is genuine

    how do i know whether my nokia phone & it's accesories is genuine.

    22-Jul-200708:06 AM
    atulg9 wrote:
    how do i know whether my nokia phone & it's accesories is genuine.
    Hi atulg9
    Unfortunately I don't know from which part of the world you are posting, but in the UK you can always check a phone's authenticity by visiting:
    http://www.recipero.com/recipero/products/checkmend/home.ikml
    This would tell you that a given IMEI should be a Nokia **** manufactured by Nokia corporation.
    Hope this might help you.
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • How to install J2ME application on Nokia 6600

    Can you help me in How to install J2ME application on Nokia 6600.Is it enough to build the application using J2ME wireless toolkit or we need any other Nokia SDK for it.

    hi, it is not very difficult. I have done it this way :
    1) i have set the following mime type in my web server (JRun 4):
    text/vnd.sun.j2me.app-descriptor for the jad extension
    application/java-archive for the jar extension
    (in Jrun 4 i added them in the mime.types file in the lib directory)
    2) i have published a wml page like this :
    <?xml version="1.0"?>
    <!DOCTYPE wml PUBLIC "-//PHONE.COM//DTD WML 1.3//EN" "http://www.phone.com/dtd/wml13.dtd">
    <!-- WML file -->
    <wml>
    <card id="main" title="App Title">
    <p>
    </p>
    <p><b>
    <a title="Download App" href="http://xxx.xxx.xxx.xxx/App.jad "> Download </a>
    </b></p>
    </card>
    </wml>
    to download the jad file
    3) then my AMS has started and i could download the application, which runs successfully.
    Anyhow I had to configure 1 wap profile and 1 java profile in my M50 according to my provider configuration, and I bet you had to do so if you have not yet done it. I have successfully used a gprs configuration.
    I am in Italy an so I have the italian provider's configurations. If this may be usefull to you i may send it.
    Feel free to ask.
    Hope this helps.

  • How to (zoom in\out) on nokia e5 on images/photos

    how to (zoom in\out) on nokia e5 on images/photos ??
    I cant find zoom or any key to zoom any idea ??
    Solved!
    Go to Solution.

    Hello nour_esmat, did you try the volume buttons and the direction buttons? Try and reply.
    Nokia C7

  • How Can I Transfer Videos to Nokia N73 Music Editi...

    How Can I Transfer Videos to Nokia N73 Music Edition

    you can download nokia multimedia manager
    http://europe.nokia.com/A4423135
    http://forum.nokia.com/main/0,,034-63,00.html
    try these
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

Maybe you are looking for

  • Using a shared networked  drive

    We have been trying to use a NAS drive to store project files in a central location that can be accessed by all systems in a shared RAID environment. (This way all editors can read and write to the same volume, as opposed to the problems that happen

  • Why is the video I took with my iphone5c clear but when I email it it is blurry

    Why is the video I take on my IPhone5c clear but when I email or post to Youtube it is blurry?

  • Web Service over HTTPS

    Hi All, We are trying to call the web service deployed in a .Net Server . While making call we are getting some error. Can anyone help me in rectifying the problem. Error [java] javax.xml.rpc.JAXRPCException: failed to invoke operation 'ADD' due to a

  • Need help stopping a thread

    I have a thread that starts a file download. I tried using the following. On the mouse click event of a button thread.interrupt(); in the file download method if(!thread.isInterrupted()) do stuff else thread.interrupted(); The way it stands now, the

  • Exporting photos with full meta data

    Hi all, I'm trying to export some pics. I'm exporting them to a folder on my desktop, after the export I go to any of the pics and click CDM+I to check the info on the pics and it is showing the pic as having been created now, not when it taken. I wo