How do I uninstall and cancel my membership in the fist month with a macbook?

I have a lot of struggle with it and i can't find it.

Hello tineke,
please have a look there: Cancel your membership or subscription | Creative Cloud To my knowledge it's not of interest (no difference) which platform you are using.
Hans-Günter

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    De : sarika02 
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    Objet :  On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
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