How do i uninstall this latest version? I have trend micro anti virus and it said you are incompatible at this time. you did not give me a choice of opting out so I am opting out of using firefox since my protection is now gone.

Several days ago firefox wanted to upgrade and I refused because trend micro was not supported. Today it automatically made the change. I have trend micro and your message said it would not work. I would think that an antivirus program would be one of the most important features to be able to work. Either fix it or tell me how to roll back to the other version. If you cannot I am dumping firefox and going back to internet explorer. So for now I am closing this window and using IE untill I hear from you

I've had almost every issue you've had.  Finally on Friday the screen blacked out.  It was obviously still charged, since I could hear the message ring, but when I tried to light up the display it didn't light so I was unable to get to it unless I removed the battery.  Then, as soon as the display timed out, I couldn't get it lit up again without removing battery.  I had the same slow movements throughout the display as well as slow text messaging.  Every issue you had other than the alarm clock (that always worked well).
I took it in yesterday and, after over an hour spent there with a 'professional', I still had no answers.  He told me to come home and copy everything from my sd card to my computer, then re-format my card.  Well, my phone didn't even recognize that I had an sd card installed!!  Nor did my computer! 
So then I got to experimenting...I removed the card and viola!!!!!!  The phone worked GREAT!  It's never worked so fast!  I then installed my husbands sd card to see if it was my phone's card reader or my card.  Turns out that the phone still worked great with his card installed and it did recognize his card in my phone.  So, my conclusion is that I need a new card.  I couldn't believe the difference in speed of everything!  It's like a brand new phone! 
As for the hard reset...I did that over the weekend, before I could get to a verizon store.  It didn't work at all.
I'd say, do the same thing I did and see if that works.  Can't hurt!!!  Please keep me posted.  I'd like to see what you find out 
Good Luck!!!!

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