How do i unlock disabled ipod that computer can't connect to

My daughter has put a password on her ipod yesterday and can't remember it. I have tried to use the method shut down then press the home key -connect to computer-wait for iTunes symbol to appear- release home key. The iTunes restore/update page comes up  I choose to update and restore then I get a message to say that it can't connect to the ipod is this because the ipod has never been connected to the computer and only used through wifi?
the ipod is an 5th generation

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:                                                             
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:                         
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

  • TS1363 how do you unlock an Ipod that is disabled?

    how do you unlock an Ipod that is disabled?

    If the iPod is showing the 'disabled' screen due to too many failed passcode attempts then you will need to connect the iPod to the computer that you normally sync to and you should then be able to reset the iPod and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • How do i unlock my ipod when it says to connect with itunes

    how do i unlock my ipod when it says to connect with itunes

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • HT1212 How do I unlock my ipod that's disabled?

    I have a really old ipod touch and can't seem to figure out my passcode! I've tried so many times that it says "connect to itunes" but when I conncet to itunes, it says that I need to unlock my ipod for it to connect.... Yet my ipod says I need to connect to itunes! Please help!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT4113 how do i unlock my ipod that never wa snyc to my pc

    my ipod is locked for 43 years how do i unlock it

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • How to enable a disabled iPod that won't connect to internet

    trying to enable my disabled 5th generation iPod touch. I have tried connecting to iTunes on the computer, which I couldn't get it to do anything. I then tried using the "Find my iPhone" website and erased the iPod. However, I got a message that says "This iPod will be erased when it connects to the internet". How do I connect a disabled/locked iPod to the internet/wifi while it is waiting to be erased because it won't connect to internet/wifi?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1414 How can I unlock my IPod that hasn't been connected to itunes yet and is disabled

    Myt daughter lock her Ipod before I could connect it toItunes and it is now diabled can someone help me unlock it.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT4113 how do i unlock my ipod that has been disabled and itunes wont open it

    my daughter couldnt remember her passcode and now her ipod is disabled. I recently replaced my laptop and her ipod has never been synced on this computer so itunes wont open it either

    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPod Touch User Manual for iOS 5

  • How do i unlock my ipod that is disabled

    i have had this i pod touch for a while well i forgot the password. now it says iPod is disabled connect to iTunes.
    what do i do....

    Do as the manual instructs and restore it:
    http://manuals.info.apple.com/en_US/iPod_touch_iOS4_User_Guide.pdf

  • HT5661 how do I unlock my ipod that was giving to me and i dont know the password

    how do I reset  password that you dont know on a an ipod thatwas giving to you

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • How do you unlock an ipod that you forgot the passcode

    i forgot my lock code and cant get in my ipod

    Read this:
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/unable-to -restore
    (Note that I am a representative of the organization for the above link, which is not endorsed by Apple)

  • HT1212 how do i reset my ipod if i can not connect to itunes

    ???

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • How to unlock your ipod if you need to connect to ITunes?

    How do you unlock your Ipod if you need to connect to ITunes?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I forgot my lock code.  how do I unlock my ipod?

    I forgot my passcode.  how do i unlock it so that i can change it again?

    Connect the iPod to your computer and restore via iTunes. Place the iPOd in Recovery mode if necessary.

  • How do I unlock my ipod touch that shows a red disabled screen, and not been able to connect to the original computer it was sync to?

    How do I unlock my ipod touch showing a red ipod disabled connect to itunes, with the disadvantage of not having the original computer that my ipod was sync to?

    If you have a passcode to the screen lock that you've forgotten, you'll need to restore the iPod. Since you don't have the original computer, this will erase all the content on the iPod. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.

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