How do I unlock the sim card if my iPhone 5 has not been activated?
I gave my iPhone 5 to my mom, so I restored it first (by going through Find my iPhone and deleting the phone and restoring it), and now my mom got a new nano sim card. When I enter it into the phone, it says "Your iPhone could not be activated because the activation server is temporarily unavailable."
When I try to activate it through iTunes, it says "The SIM card inserted in this iPhone is PIN locked. Please enter the PIN code of your SIM card and connect your iPhone to iTunes again". But how do I enter the pin code if the phone is not activated? I don't see any option of unlocking the pin, I only see "Choose language", then "Choose WiFi", and then it attempts to activate but fails every time.
What do I do? Thanks for your help.
Hi there visa05,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
-Griff W.
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#1. < Edited for language by Host >
I just thought that needed to be said.
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