How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again.  Is this a ploy to not let go of potentia

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

Similar Messages

  • Unable to unsubscribe from my Creative Cloud subscription.

    Attempting to unsubscribe from my Creative Cloud subscription, I am presented with the following form error alert:
    We're sorry, something seems to be wrong on our end. Please try again later.
    I have attempted this both in Firefox and Chrome with the same result in each.

    Hi - thanks for reporting this.  I have gone ahead and stopped your membership.  You will continue to have access until 27 May, 2013.
    Kind regards
    Bev

  • What is the difference from the creative cloud and having the lightroom and Photoshop?

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    Hi Jessica,
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    Creative Cloud pricing and membership plans | Adobe Creative Cloud
    For switching the plan, please contact the support through call/chat:
    Contact Customer Care
    Regards,
    Sheena

  • Upgraded to Creative Cloud from elements 9 where images are stored in Organizer.  How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself?  Any suggestions?

    Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer.  How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself?  Any suggestions?

    lawrencer72634146 a écrit:
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  • How to save down from InDesign Creative Cloud version to CS5? Have exported as .idml file but still get messages that plug-ins are missing although CS5 confirms it is fully updated.

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    Title of this message was edited by a moderator.

    1. Go to http://creative.adobe.com and sign in with your Adobe ID
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  • I downloaded InDesign from the Creative Cloud and deleted it, but it will not let me redownload it.

    I need to redownload it, but how?

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  • How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

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  • How many times can I download from Adobe Creative Cloud, and on how many computers

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  • I installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall.

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  • Adobe creative cloud and CS6 Illustrator download was a disaster

    After downloading Adobe creative cloud and CS6 Illustrator my system wwent into crash mode with one error after another. Had no less than 4 blue screens of death (BSOD) and I had to do restore but lost most of my files and cannnot get them back. What say you? I unistalled any leftover CC and CS6 illustrator thereafter.

    We can't know. You have not provided any relevant technical info like system specs and the actual crash logs. just saying that it crashes is pretty useless.
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  • Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers

    Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
    See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.html

    Eugene:
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  • Just purchased Adobe Creative Cloud and InDesign says start trial?

    Hello,
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    Aeroalex please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the connection error preventing your membership from being authorized.

  • Adobe photoshop cc 2014 crashes at startup / GC driver up to date (nvidia 740M) / windows 8 / uninstalled software reinstalled disconnected creative cloud and reconnect /  nothing solved /error report ready to send

    Help
    in this for 3 and a half hours now and really nervous bout it.
    adobe photoshop cc 2014 crashes at startup /
    solely photoshop : lightroom illustrator indesign okay /
    GC driver up to date (nvidia 740M) /
    windows 8 /
    uninstalled software and reinstalled from creative cloud app /
    disconnected profil creative cloud and reconnect /
    moved preferences out /
    I just have installed a fresh OS windows 8 and nothing but the adobe apps /
    nothing solved /error report ready to send
    (edit)
    funny cannot send the image of the errors because i DO NOT have a photoshop working version !)
    (did the screen copy, exported in jpeg srgb  from illustrator)

    exported the error log from lightroom still not working as it seems like the file (it's a screenshot) is more than a 8mo size file !
    i ignored i was using a 8k screen till now
    please help
    Cheers,
    Arnaud.

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