How do I update Adobe Application Manager?

My current Adobe Application Manager version is 7.0.0.233 (7.0.0.233).
I keep getting error code U44M1I20 when I want to upgrade CS6.
Thank you for your help.
Olivier

Hi,
Screenshot attached
Thanks

Similar Messages

  • Error code updating Adobe Application Manager

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    Hi pawphoto,
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  • I am trying to update Adobe Application Manager but get an error code of U44M1P210

    I am trying to update Adobe Application Manager but get an error code of U44M1P210.  I have posted a screen shot of the eror I am getting.  I am not sure what caused this error and I haven't made any software changes or anything recently.

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    Hello
    My Adobe Application Manager (AAM) is crashing so I can't download programs or updates from my Creative Cloud... I have been talking to Adobe on the phone, and they told me to unistall my AAM and then reinstall it. But how do I do that?
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    You can download and install Adobe application manager from this link:
    For windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    Adobe Application Manager is required on your computer, as long as you have other Creative Cloud applications. Adobe Application Manager performs multiple functions within all of the Creative Cloud products. Adobe Application Manager is automatically removed when you uninstall all Adobe Creative Cloud products. Upon removal of the last product, the Adobe Application Manager is uninstalled.
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  • Updating Adobe Application Manager updates fail!

    Since i updated the Adobe Application Manager to version 6.2.112.0 i experience failures when updating programms!! Everytime i get these kind of messages:
    Photoshop 13.0.1-update voor Photoshop CS6 en Photoshop CS6 Extended
    Update is niet van toepassing. Foutcode: U44M1P28
    Adobe Media Encoder CS6 6.0.2-update
    Update is niet van toepassing. Foutcode: U44M1P28
    Adobe InDesign CS6 8.0.1-update
    Update is niet van toepassing. Foutcode: U44M1P28
    DPS Desktop Tools CS6 2.04.2-update
    Update is niet van toepassing. Foutcode: U44M1P28
    Adobe Premiere Pro CS6 6.0.2 Update
    Update is niet van toepassing. Foutcode: U44M1P28
    Update 2 van Flash Pro CS6
    Update is niet van toepassing. Foutcode: U44M1P28
    Adobe Bridge CS6 5.0.1-update
    Update is niet van toepassing. Foutcode: U44M1P28
    DW CS6 12.1 Creative Cloud
    Update is niet van toepassing. Foutcode: U44M1P28
    What can i do to solve this problem?

    According to the log, there's 26 errors. From what I can figure, it's the same number on all of them. But not sure. You say you don't want any attachments here, so I guess there's no other way than posting the transcript righ here. Sorru for that...
    -------------------------------------- Summary --------------------------------------
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |  - 0 fatal error(s), 26 error(s)
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | OSX version: 10.8.2 
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 AE English Language Pack_13.1.2_AdobePhotoshop13-en_AE 13.1.2.0 {08599928-4B3D-40E5-91A9-FBDB79F026E3} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 AE English Language Pack_AdobePhotoshop13-en_AE
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Turkish Language Pack_13.1.2_AdobePhotoshop13-tr_TR 13.1.2.0 {0C97B32E-6977-42BE-A8B6-4290B268694F} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Turkish Language Pack_AdobePhotoshop13-tr_TR
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Finnish Language Pack_13.1.2_AdobePhotoshop13-fi_FI 13.1.2.0 {11529BB2-CA02-49C8-AA95-10AD42AE8DF7} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Finnish Language Pack_AdobePhotoshop13-fi_FI
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Korean Language Pack_13.1.2_AdobePhotoshop13-ko_KR 13.1.2.0 {1F094134-D10F-43D2-A7E5-CF45C0D26968} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Korean Language Pack_AdobePhotoshop13-ko_KR
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Russian Language Pack_13.1.2_AdobePhotoshop13-ru_RU 13.1.2.0 {3BA0C10C-75B9-4095-B511-B53E5C41C295} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Russian Language Pack_AdobePhotoshop13-ru_RU
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Czech Language Pack_13.1.2_AdobePhotoshop13-cs_CZ 13.1.2.0 {435DEAC1-A812-4B03-96AE-AB6EA5B63CDE} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Czech Language Pack_AdobePhotoshop13-cs_CZ
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Brazilian Portugese Language Pack_13.1.2_AdobePhotoshop13-pt_BR 13.1.2.0 {4392112C-36F7-410F-A6B0-C711A36021A3} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Brazilian Portugese Language Pack_AdobePhotoshop13-pt_BR
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Norwegian Language Pack_13.1.2_AdobePhotoshop13-nb_NO 13.1.2.0 {50618DC4-290B-40E5-9C98-32D0C06D64F3} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Norwegian Language Pack_AdobePhotoshop13-nb_NO
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Ukrainian Language Pack_13.1.2_AdobePhotoshop13-uk_UA 13.1.2.0 {7280899C-D15A-43ED-8188-4284EAA8D618} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Ukrainian Language Pack_AdobePhotoshop13-uk_UA
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 German Language Pack_13.1.2_AdobePhotoshop13-de_DE 13.1.2.0 {83753042-07F9-441A-ADF9-A7C3B2E322D8} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 German Language Pack_AdobePhotoshop13-de_DE
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese Language Pack_13.1.2_AdobePhotoshop13-zh_CN 13.1.2.0 {875BE132-FCC8-49F5-90D6-C8525CB843E3} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Chinese Language Pack_AdobePhotoshop13-zh_CN
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Spanish Language Pack_13.1.2_AdobePhotoshop13-es_ES 13.1.2.0 {8AA226A5-AAEB-4C68-8658-5AD47759E2B2} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Spanish Language Pack_AdobePhotoshop13-es_ES
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Danish Language Pack_13.1.2_AdobePhotoshop13-da_DK 13.1.2.0 {964E13FD-3E6C-446A-BDE4-ECFE04DD509B} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Danish Language Pack_AdobePhotoshop13-da_DK
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 MA French Language Pack_13.1.2_AdobePhotoshop13-fr_MA 13.1.2.0 {9D5D6D1A-A242-4612-B254-9CB5B2BCDF1E} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 MA French Language Pack_AdobePhotoshop13-fr_MA
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Polish Language Pack_13.1.2_AdobePhotoshop13-pl_PL 13.1.2.0 {A5C995B0-2D65-4B93-ADF0-8C858BDC94A5} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Polish Language Pack_AdobePhotoshop13-pl_PL
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 North American Spanish Language Pack_13.1.2_AdobePhotoshop13-es_MX 13.1.2.0 {A75965AC-A4D7-43A6-A93C-0004C4E6FDE1} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 North American Spanish Language Pack_AdobePhotoshop13-es_MX
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 IL English Language Pack_13.1.2_AdobePhotoshop13-en_IL 13.1.2.0 {C5DC9C11-6A66-4E6A-9945-5A15033F71C2} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 IL English Language Pack_AdobePhotoshop13-en_IL
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Japanese Language Pack_13.1.2_AdobePhotoshop13-ja_JP 13.1.2.0 {C9E143AD-BB1D-4B02-B501-288B652D1FC4} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Japanese Language Pack_AdobePhotoshop13-ja_JP
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Italian Language Pack_13.1.2_AdobePhotoshop13-it_IT 13.1.2.0 {D1757F68-0594-4696-A066-002BF6F9EC7D} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Italian Language Pack_AdobePhotoshop13-it_IT
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Hungarian Language Pack_13.1.2_AdobePhotoshop13-hu_HU 13.1.2.0 {E22B1847-FBD4-455D-8E99-58CE6187F4BD} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Hungarian Language Pack_AdobePhotoshop13-hu_HU
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 International English Language Pack_13.1.2_AdobePhotoshop13-en_GB 13.1.2.0 {E554584D-11FD-44EF-AD36-5B7525BC414D} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese (traditional) Language Pack_13.1.2_AdobePhotoshop13-zh_TW 13.1.2.0 {E673F57E-1D23-4072-B1BA-FEC634FC4810} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Chinese (traditional) Language Pack_AdobePhotoshop13-zh_TW
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 French Language Pack_13.1.2_AdobePhotoshop13-fr_FR 13.1.2.0 {F309136D-1209-4CD2-AC9B-D00DBAC659E3} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 French Language Pack_AdobePhotoshop13-fr_FR
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Dutch Language Pack_13.1.2_AdobePhotoshop13-nl_NL 13.1.2.0 {F6EC4C1A-EB1D-42D7-B8FB-6860AA386D46} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Dutch Language Pack_AdobePhotoshop13-nl_NL
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Canadian French Language Pack_13.1.2_AdobePhotoshop13-fr_CA 13.1.2.0 {F71F7717-9840-4E85-AC46-29DB29313A88} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Canadian French Language Pack_AdobePhotoshop13-fr_CA
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ----------- Payload: Adobe Photoshop CS6 Core_13.1.2_AdobePhotoshop13-Core 13.1.2.0 {4E02C584-5A78-4D4F-AB74-67C5665F8A00} -----------
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | Please search the above error string(s) to find when the error occurred.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | These errors resulted in installer Exit Code mentioned below.
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | -------------------------------------------------------------------------------------
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 |
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | Exit Code: 7 - Unable to complete Silent workflow.
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | Please see specific errors for troubleshooting. For example, ERROR: DS015, DW023 ...
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | END - Installer Session
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | START - Installer Session
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | RIBS version: 7.0.0.91
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | OSX version: 10.8.2 
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | ::START TIMER:: [Total Timer]
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | CHECK: Single instance running
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | CHECK : Credentials
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Load Deployment File
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | deploymentFile option not given
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | CHECK : Another Native OS installer already running
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Create Required Folders
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Assuming install mode
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Looking up install source path
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Sync Media DB ...
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | ::START TIMER:: [Sync Media DB]
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Pre check media db sync
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | End of Pre check media db sync. Exit code: 0
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | :: END TIMER :: [Sync Media DB] took 620 milliseconds (0.62 seconds)
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Ready to initialize session to start with ...
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | ::START TIMER:: [CreatePayloadSession]

  • How do I get Adobe Application Manager to start (again)?

    Hi!
    Adobe application Manager just told me that there were available updates for Cs5.
    I Pressed Update, but noticed that Photoshop and Bridge were running, so I stopped the installation to quit the programs.
    I stopped the installation when you're supposed to enter your computer password and then Adobe App Manager chrashed.
    I Restarted the computer, but the update wouldn't start automaticly again.
    Is there a way to start Adobe application Manager manually? I want my updates, haha.
    Thanks!
    ( Oh, and I am on a Mac!)

    Hi,
    This forum is related to queries on the 'Adobe Community Help' application. For CS5 queries, post your query on the Creative Suite Macintosh forum.
    ~ Sandeep

  • Identify which updates Adobe Application Manager refers to.

    Windows 7 64 bit, CS6.
    I seem to have the common problem of Adobe Application Manager pop-ups.
    It just tells me there are updates to be had, not which ones.  Then the Manager does not work (gets as far as 'checking', then freezes on the buffering sign.)
    There seem to be so many problems with this application that I cannot wade through the complications and lack of clarity as to what is CS6, what CC etc.
    I am happy to download updates manually (although the AAM still tries to load at times, then.)
    However, I need to know what it thinks needs updating.
    Is there some way to find out what needs updating?
    Or is it just totally faulty and there is nothing really to update?
    (I have found no Set-up.exe in Windows Vista/7: \Users\[username]\Local\AppData\Adobe\AAMUpdater\1.0\  but can't find which, if any, of the correction downloads is appropriate.)
    Thanks

    Well, sort of good.  Also bad.
    Having downloaded and installed the patch you suggested (despite its emphasis on the Cloud) my AAM did come to life and try to install.
    Photoshop remains 13.0.1.
    Camera Raw  is 8.8.0.397 - which, I assume, is DNG converter; the same thing?
    Extension Manager is 6.0.8.28
    If I try to check again, through Photoshop, the Application Manager shouts at me that everything is up-to-date and I checked it less than a minute ago.  (Not true - it's lying.)
    If I try to launch the Application manager on its own it tells me "Adobe Creative Cloud is needed to resolve this problem.  However it is missing or damaged. please download and install a new copy of Creative Cloud...etc."  Then it links to the relevant CC download.
    i.e. it was, as suspected, a Creative Cloud patch when I have no Creative Cloud.
    So what now?
    Hope to roll back (if that will work) and try a CS6 version? Where?

  • How can I uninstall Adobe Application Manager?

    Hi,
    After I watched a video about creative cloud, I visited creative.adove.com. Then when I tried a illustrator try button, I was asked to install Adobe Application Manager. Then it installed and begin to download Illustrator cs6. I know it will take more than day to download it. so i canceled the download. Then I was looking for ways to uninstall Adobe Application Manager. I have I idea how to do it. Can you help me please. I don't want it. Thank you
    Krish

    It will be removed automatically when you will uninstall the last product from creative suites (including older versions of creatives suites)
    However, can you please confirm if download is happening slow on your system. Can you check your broadband speed using www.speedtest.com

  • How do I allow Adobe Application Manager for managed user?

    When a managed user attempts to open CS5 Photoshop, this error comes up: "Adobe Application Manager is not allowed"
    I know there is a way to give this app permissions in the Workgroup Manager, but I can't find them on the web (google or here)
    Can anyone tell me which apps have to be allowed for CS5 Photoshop to work?

    You can reinstall the Adobe Application Manager using this link http://www.adobe.com/applicationmanagerpatch/index.html.

  • How to download and update Adobe Application Manager

    Hi, I have been attempting to update my ACC application manager but it fails to install. I was instructed to download Adobe Support Advisor but all it said was to contact support which led me in a circuitous route back to my original enquiry for help. Meanwhile my present application manager is reported as corrupt. I have a window telling me to contact support. Hence this call.  Previously, in connection with this issue, I have been informed to go to a page with an APPS navigation tab but I can't find it. Your help would be greatly appreciated. Regards  Bill Watters

    I was in a similar situation. AAM attempted to update itself but failed repeatedly. Downloading and installing a fresh AAM from the above link (Windows) resolved it and restored full functionality.
    However: I have two Win 7 machines, both with master collection CS6 already installed, and the AAM failure occurred on one of them when attempting to download Photoshop CC (single app subscription). On the other machine, AAM updated without problems and transformed into the CC desktop app, as it should:
    But on the "problem" machine I'm still stuck with the Application Manager. There's no way to update further:
    Now, it apparently works as it should and I'm able to download and install the apps included in the subscription. But IME anything that doesn't update when it should is a problem waiting to happen. So how can I get the CC desktop app on this second machine?
    I did find a standalone CC download on the ProDesign Tools site (along with a backup PS CC installer). Can I just run that, or is there a risk of messing up anything? I need to stress that this is a production machine at work and I simply cannot have any extended down time.
    Specs for the "problem" machine: Windows 7 professional x64, i7-3820, 32 GB RAM, SSD boot/system 250 GB, 4TB spinning disks, CS6 Master collection, Photoshop CC, Lightroom 4.4, Lightroom 5.0.
    I also need to mention that this machine is on a network domain, and the user account had to be changed since CS6 was installed (due to server/network problems). But everything on the machine runs locally.

  • Disable auto-updates/Adobe Application Manager

    there is no forum for this - I use Illustrator and Photoshop CS6 non-CC on macbook pro running 10.8.5 or 10.9.2. I would like to not have AAM search for updates in the background, but initiate the **search** for updates manually. The reason is that I live a bit off the grid and pay quite a lot per minute, and AAM kept the internet connection open the whole night, even though the browser said it was closed.
    I only found instructions for CS5:
    http://helpx.adobe.com/creative-suite/kb/disable-auto-updates-application-manager.html
    does this work for CS6 the same way? I am by no means a system admin but I can replace this AdobeUpdaterPrefs.dat file. (and keep the original else where)
    thanks.
    edit: why on earth does adobe insist on displaying my real name in a public forum, when it even asks me to make a screen name first. There is no forum for this either, I guess.

    ... adobe insist on displaying my real name in a public forum...
    that is gone, thanks.

  • How to I stop Adobe Application Manager appearing and asking me to sign in every time I open a Creative Cloud application?

    I'm all up to date and I've even tried uninstalling and reinstalling all my Adobe software. I'm on a Mac using the latest version of OSX. The issue has been happening since I switched to a different Adobe ID about a week ago.
    Thanks

    Thanks for your reply. I've tried removing 'OPM.db' a few times now, restarting etc but I still have the same problem. The Application Manager still appears every time I open a CC app.
    It appears twice when I open a CC application - the first time it asks me to sign in. Upon signing in, I get a 'Thank you' message. Then after the application has loaded it appears again telling me 'Don't let a good thing come to an end' and gives me the option to either 'License the software' or 'Start Trial'. I choose 'License the software' and I have to sign in again. I then get another 'Thank you' message!

  • Why can't I update Adobe application manager or Adobe camera raw?

    40-07170-124318032014   I am caught in an Adobe nightmare. I have CS5 suite 64 bit (a company licensed suite) operating on windows 7. Neither I nor the company IT guy can
    get the latest Camera raw version orthe latest Adobe update manager to install. Is this another one of those "wonderful' problems caused by your cloud marketing concept?

    Sorry, I clicked on this  link, and got that message http://www.adobe.com/support/downloads/product.jsp?product=106 <http://www.adobe.com/support/downloads/product.jsp?product=106&platfor m=Windows<http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows>>
    George Trimmer |  Designer
    Main 702.515.5500   |  Fax 702.515.5684
    Direct 702.515.5677 |  Mobile 702.604.4784
    7000 Lindell Road
    Las Vegas, NV, 89118
    www.ges.com<http://www.ges.com/> | [email protected]<mailto:>
    cid:2432c76a-f612-407c-a5c4-5fda83acb978<http://defyingconvention.ges.com/

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