How do i update creative cloud manager application on windows 7?

or know if i have the latest version?
premiere cc and AME cc crash when i queue from premiere to AME.
heard i'm suppose to update the cc manager app
i have windows 7

What does a Premiere crash have to do with the CC app? That's nonsense. Rather than listening to hearsay and Internet gossip how 'bout you provide some proper technical info about your system like detailed system specs and the crash logs?
Mylenium

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How do I install creative cloud when application manager opens and just sits there?

I have downloaded creative cloud but when I double click on the icon, application manager opens and just sits there, advising me what apps can be installed or try; how do I get creative cloud installed

attach a screenshot of your cc app if you are unable to click an install button, http://forums.adobe.com/message/4209263#4209263

How does one update Creative Cloud?

I got an email that the 2014 release of Adobe Creative Cloud includes 14 updated desktop apps, new mobile apps, and hundreds of new features. It says "log in to update apps." And then I don't see how to update them once I've logged in.

Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html may help

How can I update Creative Cloud?

I'm told an update to my Creative Cloud is available. When I click to update it, the update always stops at 43% and then gives me an Error Code: 1. Contact Customer Support. When I click on "Contact Customer Support" I don't get ANY support at all. Instead I'm lead in a circle that never ends and there are no options for chat, email, or phone support. Adobe help for their customers seems dismal.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

CCP 1.7 - How to omit the Creative Cloud Desktop application

Hi there,
After packaging up Dreamweaver v15 CC using CCP 1.7 I cannot find a way to deselect the CC Desktop App (the check-box is ghosted on). I have deselected the Apps Panel but it is not the result I want. In our environment we don't want the Creative Cloud desktop app on the desktop or Start Menu and we certainly don't want it running when the user first logs on. Can anyone advise please?
Thanks

So no one from Adobe can comment on this no?

Creative Cloud Desktop application question

I have downloaded the Creative Cloud Desktop application but the cloud icon does not appear on my apple toolbar. Why is that? I can manually find the Adobe Application Manager application and ask it to update the apps I use, and it says they are updated, but my programs don't have all the latest features, like the curvature tool in Illustrator, or the Color Theme tool in InDesign. It looks like I don't have the latest versions, even though the app manager says I do. ???

I have a similar problem;
I downloaded the Creative Cloud Desktop application .dmg on my Mac. When trying to install, the program is downloading data, but the progress bar stops at the moment the installation process begins. No Creative Cloud Desktop application is installed. I tried alread to make a new account on my mac, did a start up without extensions and disabled the virus scan, but no success.
Any ideas how to get the Creative Cloud Desktop application installed?

How can I install Creative Cloud Desktop on a MacBook Pro running Parallels Desktop and Windows 8.1?

Does anyone have any help for installing Creative Cloud on a MacBook Pro running Parallels Desktop and Windows 8.1? I downloaded the app, double-clicked it, said yes to allowing it to change my system, and received a notice of installation failure with Error code 1000. Any help much appreciated.

RogueResearcher please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to install the Creative Cloud Desktop application. If you continue to experience Error Code 1000 can you please post a screen shot of the error? Please see FAQ: How do I capture and post a screen shot or video? for information on how to post an image.

The apps wont open but are fully updated in the creative cloud manager menu, how do I get them to open?

the apps wont open but are fully updated in the creative cloud manager menu, how do I get them to open?

I have the same problem. New CC subscription. After crashing trying to open a CS6 file. Premiere Pro will not launch. I have updated video drivers and Quick Time player. (PC, Windows 8.1. nVidia GeForce GT 750M) "Sorry a serious error has occurred that requires Adobe Premiere Pro to shut down..." Thanks.

Creative Cloud / Adobe Application Manager

Do Creative Cloud & Adobe Application Manager do the same thing/ duplicate each other?
Creative Cloud says Photoshop CC is up to date & on checking the version, it's on 14.1.1
CS6 (which i already had installed before joining CC) recently updated itself to CS6 'Extended' & currently shows as version 13.0.1
Adobe Application Manager popped up today saying there's an update for Photoshop CS6 & Photoshop CC to 13.1.2 it states:
"This Adobe® Photoshop® and Photoshop Extended 13.1.2 update installs new features for Adobe Creative Cloud members and Photoshop subscribers. It offers exciting new capabilities for design, photography and more, including the freedom to nondestructively edit with Blur Gallery and Liquify using new Smart Object support, the ability to export text and shapes as CSS, the option to create Conditional Actions, and support for new HiDPI displays that enable a dramatic improvement in image fidelity and resolution. Other new workflow timesavers are also included. Customers with Photoshop Extended will also receive new 3D options including improved live previews that simplify the creation of shadows and reflections in 3D artwork and a 32-bit color picker for better illumination control, and more."
Am I too assume that Creative Cloud only updates Phtoshop CC & that Adobe Application manager updates CS6?
I guess too that if i click 'update' in Adobe Application Manager, it will update CS6 & leave CC as it is? (if I deselect the CC update, it deselects the CS6 update too).

Kartikay_Sharma wrote:
Hi Les,
Creative CLoud Desktop App and Application Manager are the same thing . The pop up that you are getting is from Adobe Application Manager updater and the sole purpose of this application is to connect to the Adobe servers and find out if there is any update available or not .
The update window that you have got is for CS6 only as there isnt any update for PS CC available right now( current version is 14.1.1) .
Cheers,
Kartikay Sharma
Thanks Kartikay. I'm sure i'd read somewhere on the forums that Creative Cloud when installed would replace the Application manager? However, I went ahead and clicked on 'update' in Application manager & it said it was trying to apply 'Photoshop 13.1.2 for Creative Cloud' (no mention of CS6). Tthe update failed with the following message:
'Photoshop 13.1.2 for Creative Cloud
Installation failed. Error code: U44M1P7'
I've tried removing Photoshop CC from the list of programs to check for updates for in Application Manager but that made no difference either - the update for 'Photoshop 13.1.2 for Creative Cloud' remains & failed again when I tried to apply it.
I then tried removing CS6 from the list of programs to be checked in Application Manager & then it reported all my programs are up to date; when re-checked the box for CS6 the update reappears.
So it seems there is an update for CS6 but there's the 'Photoshop 13.1.2 for Creative Cloud' update linked to it which cannot be unticked without removing the CS6 update as well. If I try to check for updates within CS6, the same problem occurs.
So if the update is indeed just for CS6, how can i apply the update?

Adobe installer just hangs when I try to update Creative Cloud, how can I fix?

Adobe installer just hangs when I try to update Creative Cloud, how can I fix?

Hi Totti Pointer,
Please follow the below mentioned steps:
1. Navigate to Application/Utilities/Adobe Installers and uninstall CC desktop.
2. In Application/Utilities/ trash Adobe Creative Cloud and Adobe Application Manager folder.
3. Go to Library/Application Support/Adobe and rename OOBE to OOBE.old.
4. Go to ~/Library/Appplication Support/Adobe and trash OOBE.
Try to install CCD again and let us know if still the same issue.
Regards,
Romit Sinha

Creative Cloud Manager - updates

Why does creative cloud manager have to be updated more regularly than would be consider normal And when I do try it won't unless I remove all protection to my computer. I also have to remove PDApp.log.
I am not alone with this issue as indicated by forums. Yet I can not get a direct answer from Adobe

Ian Cleland please see the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html. This will give you information regarding required network access and permissions necessary to configure in a secure environment. This should provide the information necessary to modify your security software settings. If it doesn't then you may want to apply a default setting provided by the manufacturer of the software.
In regards to why the Creative Cloud Desktop application is updated I would recommend reviewing the release notes at http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html. You can find a list of the changes which have been made.

Hi team, please help me how to deploy creative cloud desktop application through SCCM for an enterprise

Hi team, please help me how to deploy creative cloud desktop application through SCCM for an enterprise

Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.

One day it was fine, the next it's not. My Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.
No error messages, it just doesn't open. I can't get through to talk to staff (because why should you be able to right? You only pay for the service..)
Could someone please shed some light on my situation?
My Lightroom and Photoshop are running fine as normal. I wish I could provide more information but it's really that simple - none of it will open.
Thank you!

At this point, I think I'd just download & run the Adobe CC Cleaner app, and use it to uninstall & clean up your PrPro & the Creative Cloud desktop app itself ... then download a fresh copy of the CC desktop app, install & sign into your account, then download & reinstall PrPro ...
Neil

Creative Cloud Manager - Download Error - cannot update apps

This is an ongoing issue for me. Whether it's AAM or the new CCM, when I attempt to access apps and updates I receive a Download Error message (see pic) which will not allow me to update or download apps.
After experiencing this with the AAM in May, Adobe support provided me with a work around which amounted to creating a new user on my machine and installing the AAM for that user. I was then able to update the apps I'd installed previously and install two more apps on my machine.
Now I'm experiencing this issue again - still for the default user on my machine and now for the new fake user I created per Adobe support's instructions.
I'm using Windows 8, Google Chrome browser (I can't update the apps through Adobe, either).
I'd love to get a handle on this issue and get it corrected once and for all and, hopefully, without having to create another 'ghost' user so I can update and install apps.
Thanks.

For my particular issue I finally found a discussion from another user who was experiencing what seemed to be a similar problem. I'm not sure why the AAMUdater folder is wreaking such havoc for some people but not for others. 'Tis a mystery.
I had to unhide the appdata folder (I'm in windows 8):
Windows key + R
Type in 'explorer'
Click on 'View' tab
Tick box next to 'hidden' to unhide
Then I was able to find the AAMUpdater folder:
users/myname/appdata/local/Adobe/AAMUpdate.
I renamed the AAMUpdater folder to oldAAMUpdater (just to make sure this was the issue) and et voila! Success. I could open the Creative Cloud Manager and update existing apps and download new apps.
Thank you, David, for your suggestion. Since I wasn't having a server error I didn't think that fix would pertain to my issue of the anonymous download error.

On OSX when updating Creative Cloud I get an Error code: A12E1, How do I resolve this?

On OSX when updating Creative Cloud I get an Error code: A12E1, How do I resolve this?

It's well known issue and all the greatest minds in Adobe working on it since August 2012
Check this thread.
http://forums.adobe.com/thread/1045283?start=0&tstart=0

How do i update creative cloud manager application on windows 7?

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