How do I update my billing info?

Hello Forum:
How do I edit my billing info for downloading paid applications for the iPhone?
I changed my credit card.
Thanks,
Steve

With iTunes on your computer, at the iTunes menu bar go to Store and select View My Account.

Similar Messages

  • How do I update my billing info to resume subscription?

    Please help me- I have a very specific problem. I have been trying to get answers for months but no one has helped me. I am at my wits end and I reallly need my creative cloud back right now. I have left work an hour early to ring customer serive. I have been on hold for 55 minutes and I am also waiting to 'chat' to someone and I am also asking for help on here.
    Please please please somebody help me.
    I purchased creative cloud on 29th March 2013- student edition- one year. I bought it when there was an offer on for a reduced monthly price. I have been paying £15.88 a month on 29th of each month, I then recieved an email on 30th September 2013 saying 'your account has been suspended' and 'please update your payment info'. I did not see this straight away.
    I then received an email on 4th October 2013 saying that attackers had entered the Adobe network and my password had been reset, etc.
    I tried to ring Adobe several times to ask what to do but I could not get through to anyone.
    I then recieved another email on 20th October 2013 saying my membership had been suspendded and I needed to update my payment information.
    I STILL did not update my payment information as I had been informed that my account had been attacked so I did not want to enter any new payment information until I knew if it was Adobe asking and not the hackers (as the Adobe website warned of email fishing asking for details).
    My father- whose bank card was paying for my subscription- then recieved an email on 23/10/13 saying that the hackers may have accessed his bank information. He rang his bank to make sure things were OK and they said they would keep an eye on things. VERY WORRYING OBVIOUSLY!
    I then recieved an email on 29th )ctober 2013 saying my adobe membership would soon expire- 'on 29th September 2013' and that I needed to update my billing information. For one thing this did not make sense and STILL no one had answered the phone so I could find out what was happened.
    On 18/11/13 I gave up and braved going on my account- I reset my password. I did not update my billing info obviously as STILL no one told me what was going on. Eventually I got hold of someone- they were very unhelpful and did not know what had happened. I was put on hold several times but I was not helped in the slightest. I was then referred to another phone number which did not work and I beleive was for the US. Then Adobe said that they had closed their phoneline and online chat. So I had no way of knowing what to do. No one replied to my question on a forum.
    (by the way I just hung up the phone after being on hold for one hour and ten minutes)!!!
    I did not have the chance to speak to anyone for a long time until last week, then no one answered the phone and the phone line is only open mon-fri 9-5 when I work!! Like everyone else?!!! On Saturday 7th December I talked to two people on chat- one of them (Devika- chat reference no. 0212030953) said that I could resume my subscription, from the point I left off, at the same rate of £15.88 a month, despite it being past the 30 day trial period (because of all the reasons above!!) and that if I update my payment details this would happen straight away. I tried to do this but there was no option to update my payment information on my account. So she told me to ring customer service and quote this number.
    As I said- I rang customer service after I left work an hour early to do so- no one answered. I am trying to 'chat' to someone right now. But I fear they will not be able to help me either. I REALLY need my Adobe back up and running again as I am working at A WALLPAPER DESIGNER COMPANY!! I NEED TO USE THE PRODUCT I PURCHASED!
    I have never in my life been so disatissfied with customer service. I have been seriously let down.
    PLEASE SOMEBODY HELP ME

    We are fellow users on here, you're not talking to iTunes Support or Apple.
    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPad then you can tap on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that alos also give a payment information link on your account's page.

  • How do you update your billing info

    I lost my card that my iPad charges for iTunes  I'm trying to update the billing info it keep saying that the card details are wrong but I've checked them 4times and tried this several times to to no avail

    Accepted form of payment
    http://support.apple.com/kb/HT5552

  • HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

    How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

    Sorry- edited:
    How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

  • HT1918 How do I change my billing info so that I don't need a bank account to d/l or update apps. I deleted my bank account and now I can't download or update anything?

    How do I change my billing info so that I don't need a checking account? I don't have a banking account and now I can't download or update any apps because I have no checking account.

    In general, Apple does not provide refunds but you can try to contact them here: http://www.apple.com/support/itunes/contact/

  • TS1646 I Have tried to update my credit card info several times in the last 4 months and i have been unsuccessful in being able to update my billing info, how can i get this fixed?

    In the last four months i have attempted to update my billing info, it says my billing information does not match despite verifying it several times with the bank. I walked into an Apple store hoping they would be able to magically fix it, but they were unsuccessful at it as well. I was asked to call into and speak to someone in support but they just ended up sending me to a website so that i would have to explain my situation again. I need help fixing this please!

    What did itunes support tell you?
    If you did everything it says then you contacted them.
    From the article you linked:
    If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

  • How can i update my billing information

    how do i update my billing information

    You can log into your account via the Store > View Account menu option on your computer's iTunes and that should give you a payment information link, or on a device you can tap on your account id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and view/update your account info.

  • Can't update my billing info.

    I need my subscription back up and running, and cannot connect with anyone at Adobe to make it happen. I try to update on the website and it won't accept my joining. I need this to be restored today. Thank you.

    I still have not recieved a response and have no idea how to continue my 1-year subscription at the $29.99/month price. I can't update my billing info and have not been able for quite some time. Is there any other way to contact Adobe to rectify this situation?

  • Please help! My iPad isn't downloading any apps. When I try to down load a free app it prompts me too update my billing info. I update my billing info and it say invalid! It just starting doing this about two days ago . Can some one help! Thx

    My ipad2 isn't allowing me to download any apps. When I try to download a app it prompts me too update my billing info. I did that and it said invalid security code for my credit card. It just started this two days ago, before I had no problems. Please help my apple friends

    See Here  >  http://support.apple.com/kb/TS1646

  • Im trying to update my billing info but apple wont accept my debit card

    I spent 5 dollars on a app on my phone. It didnt ask me for anything about my debit card then. Now one of my apps needs to be updated. It asked me to sign in and update my billing info. I go i change my security code and the experation. I also made sure everything else was correct and it was. When i pressed done it said "your payment method was declined". I checked my bank to see if i have money and i do lol but it wont accept my new debit card and im about to do some stupid **** because im ******

    Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
    http://support.apple.com/kb/HT5552
    Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards. But if you insist, you can contact the iTunes Store and ask if they can help:
    http://www.apple.com/emea/support/itunes/contact.html
    Regards.

  • My apple account won't let me download any apps, but when I try to update my billing info it tells me to contact apple support ?

    My account won't let me update my billing info. What's the quickest way to fix this ?

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (97806)

  • How do i edit my billing info if my credit card associated with apple id expired and i have a duty to app store from the time when i had the old credit card?

    how do i edit my billing info if my credit card associated with apple id expired and i have a duty to app store from the time when i had the old credit card?
    so the thing is a few days ago i made an app store purchase and i didn't know i was running out of money on my credit card. i realized that only when i tried to purchase another item and it didn't work. nothing special til here. the problem is that meanwhile my credit card was replaced by a new one by the bank because the old one was soon expiring. So the data associated with the old credit card no longer exist.
    i tried to edit my billing info associated with my apple id in order to enter the new credit card data, but the system doesn't allow me to do that.
    so i can neither pay my purchase, nor edit my info, nor access app store anymore.
    what's next? any ideas? thanks

    Servers down wait till status is fixed to change or add your data http://www.apple.com/support/systemstatus/

  • How can I delete the billing info on my phone? My card is expired and I'm not going to use another one

    How can I delete the billing info on my phone? My card is expired and I'm not going to use another one

    Tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    You might not get the 'none' option if you owe iTunes anything or if you have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366

  • How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?

    How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?

    I hope by now you found it already, but if not ...
    iTunes Store: Changing account information - Apple - Support
    it is the same as itunes account.

  • How do i remove my billing info

    How do i edit my billing info from my ipod 5 touch

    Try tapping on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366

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