How do i update Photoshop 12

i get message about the availability of new updates to photoshop 12 but when i try to download it i get a message they did not install properly. any advice?

Hi,
Launch photoshop elements 12, go to help on top and select the option to update the application.
Thank You
Arjun

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Hi Mr_Underhill_995,
I am sorry for the inconvinience that you are facing, We would recommend you to contact us through http://adobe.ly/yxj0t6,
You can also mail me a message & a contact number along with the order number privately so thta I can follow up the issue for you.
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