How do I update the email address on my account if I get an error message that says "That Adobe ID is not available. Please try another address."? I don't have another email to try.
I'm just trying to update my email and it looks like the email I'm trying to switch to is already associated with Adobe. Is the best thing for me to do is cancel that account? Either way it looks like I have to contact support. Help
Change Account https://forums.adobe.com/thread/1465499 may help
or
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Similar Messages
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How can I update my iTunes to iTunes 10.5 when I get an error message saying I'm missing a program each time?
The forum search bar is on the right side of this page.
This is asked and answered many times every day,
Disable your firewall/security software. -
I just purchased survivor season 11 to watch on my iphone4. I synced the first 4 episodes and I get an error message that episode 2 can not be played in my iphone4? How do I get it to play on my iPhone 4?
In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat -
I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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Why Do I keep getting an error message telling me "Code redemption is temporarily unavailable. Please try again later." whenever I try to redeem my digital copy code for "Oz The Great and Powerful"?
I had the same problem so I decided to try going to website on the back. (DisneyOzMovieandOffers.com). It will take you to a page that says to redeem code, enter the code that is given to you and click enter. It will give you options of where you would like to download it from. Click iTunes and it will give you the correct code to download the movie from iTunes.
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I purchased iphone in London one year back. Then i shifted to India recently. Now when i want to change my credit card detail in itunes, i get an error message that This card is not valid in UK. But i am no more in UK now. In the same page i edited my address but itunes does not change that details showing the above error message.
So you are trying to change the account from India to the Uk right...? Cause it wont accept UK card if you're trying to keep it for India...
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when trying to access itunes, i get an error message that MSVCR90.dll was not found and to reinstall the program If I uninstall and reinstall itunes, will I lose my library
See Troubleshooting issues with iTunes for Windows updates.
Your library should be fine, but you ought to back it up regularly.
tt2 -
I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code? I have an IPod.
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues. -
I cannot log into iTunes. It wont let me do anything at all. I keep getting the error message that's above. PLEASE ADVISE =)
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have changed my apple password three times because i keep getting an error message when i try to loggin to App Store.
You may want to. I know that I've activated a few iPhones that belonged to other people on my own Mac and for some reason, no matter what they did, it always asked for my account password. I have no idea why this happens though.
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I am getting an error message when trying to sync to my PC that says "The Iphone could not be synced because the sync session failed to start" what setting is messed up?
The way I fixed this (though I'm using a iTouch 4G): disconnect your iPhone from the computer, shut down iTunes, then reset your iPhone by holding the Power/Sleep & Home buttons together for 10 seconds. Restart iTunes, then when your iPhone restarts, reconnect it to the computer, and everything should work fine
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What to do about error message your server is not able to redirect mail
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
Cheers, Tom -
For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I recently tried updating to the latest version of Itunes, never had a problem, after downloading the installer attempts the undate I get a dialog box telling me to locate the installer package, I locate the download and I get a message:
the file C: users\eric\appdata\apple\applesoftwareupdate\itunes64.msi is not a vaild insallation package for the product Itunes. Try to find the installation package "itunes64.msi" in a folder from which you can install itunes.
I cant even install because I get the same message.(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Tried to install the latest ITUNES update, but now it won't open my ITUNES at all. Saying I have a "Runtime error" and that I need to reinstall ITUNES. Tried a "repair" in Programs on my computer, but that didn't work either.
Hello joeydak,
We've an article that provides troubleshooting steps which can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen
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