How do I update to ACR 9?

How do I update to ACR 9?  I am currently on ACR 8.7 and the creative cloud says Photoshop CC (2014) is up to date.  I have tried a reboot and I have signed out of CC and back in.

Something may be messed up with the updates-detection mechanism on your computer where uninstalling everything Adobe and running the CC Cleaner (from Adobe) and reinstalling might help; however, there is a manual installer you can download from this page, that might work:
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html

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  • How do you update to ACR 8.4 in Photoshop CC?

    Hello, all!
    I hope someone can shed a little light on updating the ACR plugin in Photoshop CC from 8.3 to 8.4?
    I'm running LR 5.4, and when I send a photo from LR to PS, a pop up appears saying that my "version of Lightroom may require the Photoshop Camera Raw plug-in version 8.4 for full compatibility.  Please update the Camera Raw plug-in using the update tool available in the Photoshop help menu".
    OK, that sounded simple enough.  However, when I do that, it comes back with all of my "applications are up to date", even though the ACR plug-in says it's 8.3.  Searching on the web, I find a lot about ACR 8.4, but nothing about manually updating it, downloading the plug-in, etc.
    Any help would greatly be appreciated.
    -Jay

    Thanks for the suggestions, kglad.
    No, I don't absolutely need ACR 8.4, but would like to use some of the new features.  I'd also rather not have yet another app (dng convertor) using additional resources w/PS & LR open.
    Bottom line is that I finally got it to update to ACR 8.4.
    I went through the dance again with Adobe support trying to get it to update.  This makes about the third or fourth time I've had to contact their support for updates - in the past, it was the CC desktop app that failed to update itself.
    I keep notes every time about what is done, and they seem to have the standard process of: 
    Ensure AAMUpdater Notifier Process, Creative Cloud process and Acrobat updater process is not running.
    Run the Creative Cloud Cleaner Tool for the app
    Navigate to C:\Program Files (x86)\Common Files\Adobe -folder.
    Delete the AAMUpdaterInventory folder, AdobeApplicationManager folder and OOBE folder.
    Click the Windows Start button and type %AppData% and press enter.
    Go back to AppData folder, if you are in Roaming folder and open the Local - Adobe folder.
    Delete the AAMUpdater folder and OOBE folder.
    Delete all the files and folders from temp folder - Ignore the files which are unable to delete it.
    In the past, that worked for getting the CC Desktop app itself updating correctly.
    However this time, Adobe Support could not get it to update by those and requested that I uninstall all of my Adobe products and reinstall....seriously, Adobe...EVERYTHING?  That would take hours since I use a lot of other Adobe products.
    I decided instead to start minimal at first.  I already tried the un/re-install Photoshop, so I did that again, then followed up with un/re-install Lightroom - but ACR remained at 8.3.
    Adding one more to the mix, I uninstalled Bridge this time, and I noticed on the unistall of Bridge, it mentioned something briefly in the process window about ACR..hmm.
    When I reinstalled all three (Photoshop, Lightroom, and Bridge), ACR was updated to 8.4.  Apperently, Bridge has a hook into ACR that wasn't totally releasing it for updating.  It's probably just my systems, but I had the same identicle results on my laptop as well as my desktop.
    Maybe that will help someone, but your mileage may vary!
    -Jay

  • How do I update PSE 12 and Premiere Elements 12 for ACR 8.5?

    I tried posting this earlier, got no responses. Recap as follows:
    using an iMac with OSX 10.9.4
    From PSE12, used the "updates" pull-down menu, Adobe Application Manager (AAM) starts and indicates that there is an update available for both PSE and Premiere 12.  When update is selected, AAM shows:
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       Updates could not be applied
       The error log file may help you in identifying the problem.  The, try updating again.  If the problems persist, contact customer support for further assistance.
      The error lot file read as follows:
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       There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
    When using the Terminal application to open the updater, I get the following response:
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    2014-08-08 15:12:50.590 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    2014-08-08 15:12:50.591 PDApp[840:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    2014-08-08 15:12:57.012 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
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    logout
    [Process completed]
    Any guidance on updating to ACR 8.5 would be appreciated.

    Barbara,
    Yes, I accessed the "updates" menu from the Help pull-down menu.  I also accessed the updates using the Mac Terminal application with results shown in my original post.  Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
    Update Failed
       Updates could not be applied
       The error log file may help you in identifying the problem.  The, try updating again.  If the problems persist, contact customer support for further assistance.
      The error log file read as follows:
       Photoshop Camera Raw 8.5
       There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
       Looking at the the output of the Mac Terminal app, it shows:
       ... hdiutil: attach failed - no mountable file systems
       Is this relevant?
    Regarding your follow-up message pointing to:
    Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
    the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
    Thanks

  • How Do I Roll Back ACR 6.6 to ACR 6.5?

    I have a Window 7 PC and other than uninstalling and reinstalling my entire Creative Suite, I cannot see how to just uninstall the update (ACR 6.6) that renders me unable to access my Canon 5D Mark II RAW files.  Any suggestions?
    Everything worked fine until ACR 6.6 install just now on Windows 7 machine (CS 5 Production Premium). Bridge/Photoshop can no longer read my Canon 5D Mark II RAW files, but work fine with older Canon camera RAW files, TIF's, jpegs. How do I uninstall just ACR 6.6 and reinstall ACR 6.5 without doing anything else? Thanks.

    The two paths you listed are the same as I have for Photoshop CS5 on my Windows 7 Professional 64 bit PC.  I had Photoshop CS5 installed on my Laptop which has the same operating system as my desktop and I just copied the ACR 6.5 Camera Raw.8bi file from the Program Files and Program Files(x86) File Format paths and pasted them in the same location for my desktop.  The desktop then had ACR 6.5 instead of ACR 6.6 Release Candidate. 
    I read a post somewhere where someone extracted the Camera Raw.8bi files from the "Camera_Raw_6_5_Updater" you download from Adobe.  The files are is two folders "Assets 2_1.zip" that are in a "Payloads" folder in the Updater folder. 
    Camera_Raw_6_5_Updater  >  Payloads  >  The two top folders have "Assets2_1.zip folders (one folder has x64 in the name and the other does not and is the (x86)).  Copy the Asset2_1.zip folders to two different folders (one for the Program Files path and other for the Program Files(x86) path).  These are zip files, so right click on them and extract all  file.  The extracted file is named 1002 and 1003 - these need to be in different folders because you are going to rename them to CameraRaw.8bi - do this by right click and rename.  The larger of the two goes in the Program Files path the other in the Program Files(x86) path. 
    I did not do this since I could just copy from my other computer - Hope is works for you.

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    How can I update Camera Raw for Photoshop CS5 to access images from Canon Rebel T4i? The updated version of Camera Raw 7 says it only works with CS6. Outside of buying a new Photoshop, is there anything I can do?

    Buy Lightroom (much cheaper alternative to Photoshop) - does all your 'Photo-related' tasks. Full version of LightRoom 4 is $149/- - http://www.adobe.com/products/photoshop-lightroom.html
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    You might need to restart CC Desktop, again, or just let it install the updates it wants, and then restart CC Desktop to check for more updates.
    My Apps list looked just like that screenshot, with PS CC and PS CC 2014 both listed, along with the two LR 5's, one that says it is up-to-date and one that says to update it.  When everything is finished, there will only be one LR 5 in the list.
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