How do I upgrade to lion using my receipt for my recently purchased mac book pro?

The lady at the apple store told us we could use our receipt for upgrading for free to lion but i don't know how! thank you

http://www.apple.com/macosx/uptodate/

Similar Messages

  • How do I get mountain lion on iphone 4 after installing it on mac book pro and iMac?

    I installed mountain lion in laptop and desktop. How do I get it in iphone 4?

    stephenfromwinchester wrote:
    So iPhone 4 automatically works with new features of mountain lion?
    No, not all of them yet.  Some Mountain Lion features will require iOS6 to work like, for exemple, the iCloud Tabs in Safari.  For now this feature will sync youf Safari tabs between computer but iOS6, it will also work with your mobile devices.

  • I use a two button mouse with my Mac Book Pro.  It works fine, but after installing Lion, the mouse wheel goes in reverse of what it did (rolling the wheel towards your palm goes up not down the page).  Anyone know how to fix this?

    I use a two button mouse with my Mac Book Pro.  It works fine, but after installing Lion, the mouse wheel goes in reverse of what it did (rolling the wheel towards your palm goes up not down the page).  Anyone know how to fix this?

    First sentence in OPs question:
    I use a two button mouse with my Mac Book Pro
    I guess the track pad settings would look similar to my screen shot?
    Regards,
    Colin R.

  • I need to use an hp 6215 printer with my mac book pro.  the driver installation disk doesn't work.  where can i get a driver that will work?  i use OS X

    i need to use an hp 6215 printer with my mac book pro.  the driver installation disk doesn't work.  where can i get a driver that will work?

    With the Lion it is essentially unnecessary to resort to external driver disks. What's more, most of those disks are incompatible with the OS and should not be used. The system already carries a wide variety of printer description files (aka PPDs, which is what modern printing systems use as "drivers") for a lot of brands. And there was an HP printer update just two days ago.
    Just checked in mine and did indeed find that the HP OfficeJet 6200 Series, with or without Fax, is covered with the latest update.
    So just go thru the motions of creating a proper printer instance:
    Make sure the Mac "sees" the printer on the network.
    System Preferences / Print & Scan
    Click on the + button on the left column
    Select the appropriate type of printer, will use IP for the rest of this
    Select HP Jetdirect - Socket, default for HP network printers
    Type the IP address or look it up
    Name the printer for easy identification on the print dialog
    Let the Mac identify the printer model or manually choose the driver
    Click Add.
    Once the instance pops up in the list, can click on Options & Supplies for further config.

  • I have been using time machine to back up my Mac Book Pro 3.1 to my Time Capsule. Now the Time machine hangs up on "calculating time remaining".

    I have been using time machine to back up my Mac Book Pro 3.1 to my Time Capsule. Now the Time machine hangs up on "calculating time remaining".
    Mac Book Pro - 3.1-15-inch  2.4/2.2GHz), Processor 2.2 GHz Intel Core 2 Duo
    Operating system : OS X 10.10.1
    Time Machine Version 1.3, Copyright 2007-2014 Apple Inc., Modified Tuesday, September 9, 2014 at 6:03 PM
    Time Capsule: 500 GB C 2007
    This Time Machine software worked satisfactory until Monday Nov, 10 2014 and I have backups until that time. For several years, the software deleted the oldest back up to save the latest one. This is acceptable to me as I have off site storage that is updated every 3 months. How do I get Time machine working again?

    I have spent a couple of days trying to respond to Linc Davis. Finally I figured it out . The following is a copy of data from my console from the initiation of a time machine backup until it gets stuck trying to calculate the time remaining. There is no indication that anything starts saving.  I copied about 3 minutes of data. This is probably way too much data, but I do not know what is relevant.
    Thanks for the help,
    calcool
    12/22/14 3:16:54.655 PM com.apple.backupd[551]: Starting manual backup
    12/22/14 3:16:55.057 PM com.apple.backupd[551]: Attempting to mount network destination URL: afp://”name”%20”lastname”@Home%20Network%20Time%20Capsule._afpovertcp._tcp.loca l./Time%20Capsule
    12/22/14 3:16:57.262 PM mds[33]: (Volume.Normal:2464) volume:0x7fed5ab54000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Time Capsule
    12/22/14 3:16:57.565 PM com.apple.backupd[551]: Mounted network destination at mount point: /Volumes/Time Capsule using URL: afp://”name”%20”lastname”@Home%20Network%20Time%20Capsule._afpovertcp._tcp.loca l./Time%20Capsule
    12/22/14 3:17:08.000 PM kernel[0]: hfs: mounted Backup of “name” “lastname”’s MacBook Pro on device disk3s2
    12/22/14 3:17:09.625 PM com.apple.backupd[551]: Disk image /Volumes/Time Capsule/”name” “lastname”’s MacBook Pro (2).sparsebundle mounted at: /Volumes/Backup of “name” “lastname”’s MacBook Pro
    12/22/14 3:17:11.112 PM com.apple.backupd[551]: Backing up to /dev/disk3s2: /Volumes/Backup of “name” “lastname”’s MacBook Pro/Backups.backupdb
    12/22/14 3:17:24.931 PM “name”[593]: audit warning: soft /var/audit
    12/22/14 3:17:24.944 PM “name”[594]: audit warning: allsoft
    12/22/14 3:17:24.958 PM “name”[596]: audit warning: closefile /var/audit/20141222201654.20141222201724
    12/22/14 3:17:26.544 PM com.apple.backupd[551]: Event store UUIDs don't match for volume: Macintosh HD
    12/22/14 3:17:34.767 PM com.apple.backupd[551]: Deep event scan at path:/ reason:must scan subdirs|new event db|
    12/22/14 3:17:34.768 PM com.apple.backupd[551]: Reading cached event database from: /Volumes/Backup of “name” “lastname”’s MacBook Pro/Backups.backupdb/”name” “lastname”’s MacBook Pro (2)/2014-12-22-151726.inProgress/F85FEA51-E137-471A-84DA-A2C00E4ECB42/.1BEF88C6 -20C3-3DDC-AE30-05EAB2AFCC15.eventdb
    12/22/14 3:17:38.115 PM com.apple.backupd[551]: Using cached disk scan
    12/22/14 3:17:39.114 PM com.apple.backupd[551]: Saved event cache at /Volumes/Backup of “name” “lastname”’s MacBook Pro/Backups.backupdb/”name” “lastname”’s MacBook Pro (2)/2014-12-22-151726.inProgress/5BC46A53-25E8-4C4A-8947-AFB221D1FA0C/.1BEF88C6 -20C3-3DDC-AE30-05EAB2AFCC15.eventdb
    12/22/14 3:17:39.355 PM com.apple.backupd[551]: Not using file event preflight for Macintosh HD
    12/22/14 3:19:14.782 PM CoreServicesUIAgent[294]: unexpected message <OS_xpc_error: <error: 0x7fff77befc60> { count = 1, contents =
                "XPCErrorDescription" => <string: 0x7fff77beff70> { length = 18, contents = "Connection invalid" }
    }>
    12/22/14 3:20:15.207 PM locationd[182]: Location icon should now be in state 'Active'
    12/22/14 3:20:17.267 PM locationd[182]: Location icon should now be in state 'Inactive'
    12/22/14 3:20:17.884 PM locationd[182]: Location icon should now be in state 'Active'
    12/22/14 3:20:18.483 PM sandboxd[296]: ([310]) com.apple.metada(310) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
    12/22/14 3:20:21.646 PM com.apple.metadata.SpotlightNetHelper[310]: [SLSUGGESTIONS] Location managed failed with error Error Domain=kCLErrorDomain Code=0 "The operation couldn’t be completed. (kCLErrorDomain error 0.)"
    12/22/14 3:20:23.892 PM WindowServer[143]: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.
    12/22/14 3:20:26.526 PM WindowServer[143]: common_reenable_update: UI updates were finally reenabled by application "Spotlight" after 3.63 seconds (server forcibly re-enabled them after 1.00 seconds)
    12/22/14 3:20:28.298 PM sandboxd[296]: ([310]) com.apple.metada(310) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
    12/22/14 3:20:29.094 PM com.apple.xpc.launchd[1]: (com.apple.quicklook[599]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    12/22/14 3:20:30.670 PM bird[263]: Assertion failed: ![_xpcClients containsObject:client]
    12/22/14 3:20:30.670 PM bird[263]: Assertion failed: ![_xpcClients containsObject:client]
    12/22/14 3:20:32.294 PM com.apple.InputMethodKit.UserDictionary[600]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](808): CoreData: Ubiquity:  “name”~00000000-0000-1000-8000-001B63947FCF:UserDictionary
    Using local storage: 1
    12/22/14 3:20:32.317 PM bird[263]: Assertion failed: ![_xpcClients containsObject:client]
    12/22/14 3:20:32.769 PM locationd[182]: Location icon should now be in state 'Inactive'
    12/22/14 3:20:34.580 PM Console[601]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
    12/22/14 3:20:35.540 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    12/22/14 3:20:36.388 PM com.apple.xpc.launchd[1]: (com.apple.auditd[604]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.auditd
    12/22/14 3:20:36.693 PM “name”[608]: audit warning: soft /var/audit
    12/22/14 3:20:36.718 PM “name”[607]: audit warning: allsoft
    12/22/14 3:20:37.045 PM “name”[610]: audit warning: closefile /var/audit/20141222201724.20141222202036
    12/22/14 3:20:37.438 PM bird[263]: Assertion failed: ![_xpcClients containsObject:client]
    12/22/14 3:20:42.437 PM QuickLookSatellite[611]: CGSConnectionByID: 0 is not a valid connection ID.
    12/22/14 3:20:42.437 PM QuickLookSatellite[611]: Invalid Connection ID 0
    12/22/14 3:20:42.477 PM QuickLookSatellite[611]: CGSConnectionByID: 0 is not a valid connection ID.
    12/22/14 3:20:42.477 PM QuickLookSatellite[611]: CGSConnectionByID: 0 is not a valid connection ID.
    12/22/14 3:20:42.612 PM QuickLookSatellite[611]: [QL] No sandbox token for request <QLThumbnailRequest stackshot.log>, it will probably fail
    12/22/14 3:20:42.613 PM QuickLookSatellite[611]: [QL] No sandbox token for thumbnail request file:///Library/Logs/stackshot.log, it will probably fail
    12/22/14 3:20:42.615 PM QuickLookSatellite[611]: [QL] No sandbox token for request <QLThumbnailRequest stackshot-syms.log>, it will probably fail
    12/22/14 3:20:42.615 PM QuickLookSatellite[611]: [QL] No sandbox token for thumbnail request file:///Library/Logs/stackshot-syms.log, it will probably fail

  • How do i play pandora and hulu on apple tv from my new mac book pro?, how do i play pandora and hula on apple tv from my new mac book pro?

    how do i play pandora and hulu on apple tv from my new mac book pro?

    Welcome to the Apple Community.
    Unfortunately that's not possible.

  • HT1338 is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it says "To update this application, sign in to the account you used to purchase it

    is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it from app store. When I try to do so it says "To update this application, sign in to the account you used to purchase it"
    I have apple ID but after signing into that account too, it does't allow to update. None of the updates for these application are show in software update of late, but it flashes in the dock where app store is . Kindly suggest.

    Should be the account you registered your mac with, and/or the account you used during the setup assistant.

  • In start disc mode can I use a external USB flash drive on MAC Book Pro

    In start disc mode can I use a external USB flash drive on MAC Book Pro?

    To do what? Yes you can connect a USB flash drive to the system and if it has the Recovery HD files on it you can boot from it. If it has the OS X install files on it you can boot from it. If it is large enough to contain a Time Machine backup on it you can restore your system from it.
    So what do you want to do with the USB thumb drive?
    Roy02649 wrote:
    In start disc mode can I use a external USB flash drive on MAC Book Pro?

  • How can I use bluetooth to send data to my mac book pro?

    I can connect my smartphone (nokia) to my Mac Book Pro, but if I try to send something from Nokya to my Mac using bluetooth, that's impossible. The only way is to search what I wanto to store in my Mac, using the Mac and browse my Nokia with Finder.
    Is this correct ??
    Is the bluetooth an univesral protocol to send and receive data between two sources ???
    Why my Mac is unable to receive the data sended by another source ?? (the same question is valid using an iPhone and another smartphone to try to send/receive data).
    Many thank for your response.
    Ezio

    I have many movies I made in iMovie and need to burn to DVD for players.
    You need this:   http://www.apple.com/findouthow/movies/idvd.html#custom
    IDVD is a wonderful piece of software and well worth the low cost of $40.
    http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
    http://dealmac.com/lw/artclick.html?1,527850,1872219

  • Since I downloaded OS X lion, why is my battery life on my Mac Book Pro suffered

    Why has my battery life suffered, since I downloaded OS X Lion on my Mac Book Pro?    How can I increase the battery life?

    Get gfxCardStatus. It is a free menu bar application that keeps track of which graphics card your MacBook Pro is using at any given time.
    <http://www.macupdate.com/app/mac/33905/gfxcardstatus>
    When you are running on the battery, you want to make sure you are using the "Integrated" graphics unit, as it is more power efficient.
    You might also want to run Applications -> Utilities -> Activity Monitor and see if there are any processes which are consuming an excess amount of CPU non-stop.

  • Itunes will not launch after upgrading to 11.1.5 with my 10.6.8 mac book pro

    as soon as I upgraded to the new itunes, when clicking on the icon in the dock I noticed the icon bounced up and down once but itunes never opened up. Tried it latter in the day and it still would not open. My operating system is 10.6.8and I have the current apple updates installed up to this date today. the funny thing is I waited on the itunes update, and then decided to go ahaead and upgrade and soon as I did, well you know what happened. If I could ask a second question, what if I just went back to the original software version when I bought this computer, would I have less problems. I tried this earlier because of problems with flash and my nikon software needed the apple upgrades to work (they no longer make the older version). BUt when I worked it on the original software everything worked great (no nikon) but I could not see the videos on youtube, and other internet content on various sites. So my question is, if I decide to cut and run back to my old home, how could I solve the the flash problem or could I just get an earlier version of flash? My mac book pro I beleive came with 10.6.4, or what ever they had about three years ago around November. But this itunes thing is really bothering me and if I can fix this then I will avoid any further iupgrades even if someone puts a gun to my head. Just kidding. Thank you again for your help

    My MBP (15", early 2009 model, 8GB RAM, 1TB internal drive) showed in Software Update as not needing any other updates, and I downloaded from Apple's site directly and installed iTunes 11.1.5 rather than doing it via Software Update (I've had some glitches with the 'direct' install from SU in the past, so I manually download updates from Apple's support website instead).
    Hoping Apple will figure out what's wrong with this version under 10.6.8...

  • How do i add a company logo to my email signature on my mac book pro

    how do i add a company logo to my email signature on my mac book pro

    I would like to know how to do this as well. All I'm able to do is add the link, but not the button. My colleague has done this on his Outlook on his HP. I'm not sure why this is so difficult!

  • How do I get the full volume to return after disconnecting HDMI and MAC BOOK PRo from tv?

    After buying and connecting the HDMI cable from my MAC BOOK PRO to my tv to play DVDs I had no sound on my tv. So I followed suggestions from this communintyl through selecting PREFERENCES/sound and following the instructions and was successful. After disconnecting all from my TV my tv will not return to it's FULL volume capabiliity. How do I get the full volume to return to my tv?

    Some suggestions
    Turn off the TV/ turn it back on
    Turn up the volume

  • Can I use the migration assistant to migrate my Mac Book Pro to my new MacBook Air. Is there any problem with this since the platforms are not identical?

    I have Mac Book Pro ( bought November 2010) that I want to migrate all of the data and applications from, over to a new Mac Book Air? It was suggested that I use the Migration Tool as it is supposed to make an exact clone of the Mac Book Pro machine and put it on the Mac Boor Air. Can that really work if you are going from one platform to another?
    I was also told I could restore the data from my time capsule to the MacBook Air.
    I'm looking for the easiest method that will leave me with as little to do as possible to get up an running on the Mac Book Air afterwards. I'm not a real strong user and don't want to have to reconfigure applications to make them work.
    Thanks

    Welcome to the Apple Support Communities
    Connecting your MacBook Pro and your MacBook Air will be the fastest way, but you have to spend money on cables and adapters (also, your MacBook Pro doesn't support Thunderbolt).
    As you have a Time Capsule, one thing you can do is to start your MacBook Pro and make a Time Machine backup. Then, turn on your MacBook Air and set it up. Setup Assistant will ask you to restore a backup, so select the option to restore the backup from the Time Capsule and be patient. This can take a lot of time if you have to migrate a lot of files

  • HT5085 How do I know my concert movie has been downloaded completely to my mac book pro

    How do I my concert movie from the itunes store has been downloaded completely in my mac book pro mid 2012?
    thanks

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Maybe you are looking for