How do I use a gift card when it says it has been redeemed already when I know it hasn't?

I just bought a new iphone and tried to load a brand enew gift card that was a present for Christmas. Whn I tried to redeem it, it said that it had already been redeemed. I scratched the label off the code myself.

The same thing happened to me and I keep getting placed on hold! My time is very expensive! And have already been place on hold a totoal of 12 hours! With still no answeres! I just want it credited directly! I will never ever buy anything from Apple ever again!! Switching to Verizon if they don't help me! Tired of all the ******** that they have put me under! And have not seen one happy customer that has actually been helped in this form! Makes me wonder!

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I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

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johnny5241 wrote:
thanks for the suggestions but still nothing happening, i need to reset my password for my id password
Probably.
something has to be set up wrong on my iphone, cant figure it out
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I have followed directions, but when I go to redeem it asks for my id and when I put that in it says I have no cc on file, which I don't bec I am trying to use an iTunes gift card. How can I use the gift card on my mini?

Hey Toughmama,
The iTunes Store Support Team can review your account with you and address this billing issue. Click on the link below to get started:
iTunes Store - Contact Us - Apple Support
https://www.apple.com/emea/support/itunes/contact.html
Regards,
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You cannot use that card. iTunes gift cards are only valid in the country of original purchase.

How can I use a gift card on App Store?

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If it's an iTunes gift card, as opposed to an Apple Store gift card (which can only be used in Apple stores and the Apple online store), then you can redeem it onto your account : http://support.apple.com/kb/HT1574
And as long as you are buying content for yourself (you can't use an account's balance for gifting content) then your balance should be automatically used for your purchases : http://support.apple.com/kb/HT5582
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

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How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.

Does any balance show on your account ? My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Store and it should show on the screen that you are taken to).
You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store
If this is the first time that you've tried to download anything from the store, then unless you followed the instructions on this page when creating your account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are getting a message to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

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Hi ..
Sorry, not possible. A gift card purchased in one country cannot be redeemed in another.
Purchasing an iTunes Gift Card for use in another country

How do I use a gift card to buy songs?

how do I use a gift card to bye songs?

See here: iTunes Store: How to use your iTunes gift certificate
B-rock

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How do I use iTunes gift card to make in app purchases?

Itunes verifies your account using credit card info.

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How do you use a gift card in the billing info

Itunes verifies your account using credit card info.

Living in Europe how can I use a gift card valid only on the U.S. iTunes Store

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Sorry... iTunes Gift Cards are only Valid in Country of Issue.

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You can enter a gift card. That is the only way.

I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase? Than

I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase?
Thanks.

JaniNY wrote:
I thought of that, but my question is does it automatically flip to the CC.
Yes.
If you have a gift card balance, iTunes will use that.
If the total is more than that, the difference will be charged to your credit card.
You need do nothing.
See this -> iTunes Store: How to redeem a code
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.

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You can enter the card umber into your iTunes account only once. Any balance left, will show up in your account, not on your card.

How do I use a gift card when it says it has been redeemed already when I know it hasn't?

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