How do I use Acrobat Pro via subscription vs from my harddrive?

I subscribed to Acrobat Pro last year and recently got notice that it will automatically renew. I need to use it now, but instead of launching via my subscription, I'm being asked for a serial number for the CS5.5 Master Collection. How can launch the app from my subscription instead of from my harddrive?

Hi jane metcalfe,
I can see that you purchased Adobe Acrobat XI Pro Subscription. In order to use this, you need to download Adobe Acrobat and then install it on your computer and activate it using your Adobe ID and password.
Please use the link below to download Adobe Acrobat:
Adobe Acrobat XI Software + 5 Additional Acrobat Services | Adobe Acrobat

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How can I use Acrobat Pro XI upgrade when I have a previous version on a different computer?

I just bought an upgreade of Acrobat Pro XI and installed it on my laptop. I own Pro X on my desktop but when I try to open XI it asks for a serial number of a for a previous version on the laptop. The previous version is on a desktop. What can I do?
Thanks.
Garrett65

You just need to enter the Serial number of the Acrobat X to authenticate the upgrade.
There is no need to actually have the previous version installed on the computer.
http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-cs5-cs5-5.html

I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
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Regards
Sukrit Dhingra

I have an Acrobat Pro subscription and just bought a new computer - how do I activate Acrobat Pro again on the new PC?

I have an Acrobat Pro subscription and just bought a new computer - how do I activate Acrobat Pro again on the new PC?

Hi davadlaw,
You can install Acrobat on the new PC and use your Adobe ID to activate the software.
The purchased subscription is linked to your Adobe ID.
Regards,
Rave

How can I insert an image at the original resolution into a PDF using Acrobat Pro XI

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You should maybe take a step back. Nobody composes pages in Acrobat.

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How to disable 'display pdf (using Acrobat Pro X) in browser'? Note: The option is unavailable to un-check box.

How to disable 'display pdf (using Acrobat Pro X) in browser'? Note: The option is unavailable to un-check box.

Hi URT301,
Please see this document: PDF Ownership when Reader X is Installed with Acrobat. You'll find several solutions to this problem in the FAQ section.
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Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Please refer
Doesn't launch after 30 days | Installed as part of a CS6 suite

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Hi,
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How do I preserve the embedded hyperlinks when printing to .pdf?   I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality.   I assume it's just the flick of the right button – I just need help finding that

How do I preserve the embedded hyperlinks when printing to .pdf?
I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality.   I assume it’s just the flick of the right button – I just need help finding that button.
Can you help? Thanks!

How: MS Word to .pdf by Command P, hitting the PDF button, and then the button for "save as Adobe pdf"
I didn't have this problem at all on prior versions of Adobe on my PC.   This isn't a Mac attack, is it?

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Thanks Michael,
The information at the link you provided enabled us to create a button that cycles through a series of ASCII characters.
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if
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Thanks!

Several of us encountered the same issue running MAC OS X on Acrobat Pro XI. I'm tagging your question to see if someone provides a solution.

How to download adobe acrobat pro

I have a new computer, how can I download Acrobat Pro and use my subscription to log in?

Hi Dustin ,
Please refer to the following link .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

How do I use Acrobat Pro via subscription vs from my harddrive?

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