How do I use my ipod after disabled message-connect to itunes.

My son set up a passcode on his ipod touch and forgot it. He tried several different passcodes and got locked out.  His ipod now has the message "ipod disabled, connect to itunes".  We followed the steps for recovery on apple support, but the only thing that happens is, the itunesicon shows up and we don't know where to go from here.  The closest sple store is 2 hours away and we are tyring to avoid having to go in. Does anyone know how we can fix this?

You have to connect it to iTunes on the computer it was synced with.
Once it shows in iTunes you will be able to back it up and restore.
http://support.apple.com/kb/HT1212

Similar Messages

  • My daughter forgot her passcode, so "iPod is disabled. Connect to iTunes." But iTunes refuses to connect without passcode. Now what?

    My daughter forgot her passcode and tried too many times to remember it, so now her iPod is locked with the message "iPod is disabled. Connect to iTunes." I tried connecting it to iTunes, but iTunes says it could not connect "because it is locked with a passcode. You must enter your passcode on the iPod touch before it can be used with iTunes."
    Question 1: What are we doing wrong? Why does the iPod say to connect to iTunes if it CAN'T be connected to iTunes?
    Some other threads suggest that the only option is to wipe/restore it. The problem is that she has a lot of photos she would like to rescue before erasing it. The Photostream had not been enabled on her computer, so I enabled it. Shortly thereafter, six photos appeared on her computer. But she says there are many, many more and she really wants them. We have waited weeks for more photos to appear, but no more have shown up after the first six. Why not?
    Question 2: Is there anything we can do to coax the iPod to finish sharing the rest of the photos in her Photostream?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. You can't get info off the iPod in its present state
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    All you can to to get the photos is:
    Photos
    - If they are in an iPod backup then restore from that backup. See the restore topic of:
    iOS: How to back up
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe from the restored iPod via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    iPod recovery software to restore lost music files      
    -iPod touch Deleted Photo Recovery Tips You Should Know

  • Ipod home screen says ipod is disable. Connect to itunes. I connect to itunes and a screen pops up and says ipod is locked

    ipod home screen says ipod is disable. Connect to itunes. I connect to itunes and a screen pops up and says ipod is locked

    hey just sell it to me how much and send me back a message thanks

  • Ipod is disabled..connect to itunes. I have connected to itunes, but what next?

    Ipod is disabled..connect to itunes. I have connected to itunes, but what next?

    See Here
    http://support.apple.com/kb/HT1808

  • TS3195 My Ipod is reading "Ipod is Disabled. Connect to Itunes.." So i have to restore my Ipod in order for it to work. My question is how can i retrieve all my photo's taken on my Ipod before restoring it to its manufacture state?

    My son decided to play with my ipod for his amusement and starting entering multiple codes as a password. Even though i had already set the option not to lock after multiple attempts, it ended up disabling anyway. So now my Ipod reads "Ipod is Disabled, Connect to Itunes." I connected it to Itunes and all i get is another error message saying:"The Ipod is locked and can not connect to Ipod." After reading multiple articles turns up i have to restore my ipod to its manufactured state. Before i do that i want to see if anyone can help me in retrieving or transferring over all my photos that were taken on that Ipod before i can even start the Recovery/Restore process. PLEASE HELP!
    Thanks in advance to all who reply :-)

    There is no way to get them from a disable iPod. That is pat of the security offered by the screen-lock passcode.
    - If the photos were on the iPod when y last backed up you can resore from backup. See:
    iOS: How to back up
    - If you use PhotoStream yo may be able to get them from your stream. For how see:
    iOS: Importing personal photos and videos from iOS devices to your computer

  • How can I use my iPod Touch as a remote for iTunes, while connected via USB?

    I was wondering if I could use my iPod touch as a remote/iTunes extension while it is connected to my computer via usb.
    It would be highly practical to control my music from there, since it is charging right by my side while I'm at my computer.
    Remote is not really an option, my computer doesn't have bluetooth or any connectivity. Something over wifi would work, but there's a usb connection right there that's begging to be used.
    Thanks

    You can't do it via USB.  Go to the App store and download/install the Apple Remote app.  It can control iTunes on your computer via wifi.

  • HT1386 home button dont work and it say ipod is disable and connect to itunes?

    I have a ipod and the home and power button dont work so there is button on the screen that is the home button. Now all it says is IPod is disabled connect to itunes? any help

    Place the iPod in recovery mode using one of these programs and then restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • My ipod says disabled and connect to itunes

    how do i unlock my ipod from being disabled

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • When I tried to unlock my iPod touch which has a passcode, for some reason the passcode I put didn't work and it said 'iPod is disabled. Connect to iTunes.' . And when I did, they said due to my passcode, I couldn't connect to iTunes. What do i do?

         When I tried to unlock my iPod touch which has a passcode lock, it said my iPod is disabled and I needed to connect to iTunes.So when I connected my iPod to my PC, it said that I couldn't connect to my iPod because it has a passcode lock. What do I do now?

    omg the sixth time i did it it worked jeeej
    thank you very much guys <3 xD

  • HT1320 What if locked your iPod touch up and it says Ipod is disabled please connect to iTunes but what if u just want to reset it

    Does anyone out there know how to unlock an iPod touch that says you have to connect to iTunes but I want to reset it you know so all of your data is gone but I just want to get out of unlock

    Do as the manual says to do and restore it.
    If you are unable to restore, then do this:
    iOS: Unable to update or restore

  • How can I use an iPod nano to obtain music from iTunes without an email account?

    I recently gave my 9 year old grandson an iPod Nano for Xmas.  He does not have an email account and his parents don't want him to have one, which I think is a good idea.
    When I purchased the iPod the salesperson told me that it was possible to download music/set up an account, without a valid email account, but I don't remember the details.
    Some direction to address this issue would be great.

    If you are going to purchase music on a computer for him from the iTunes Store then it is necessary to set up an iTunes account which will require an email address. It does not have to be his, you can use the parents iTunes account if they have one.
    But you can use the Nano without music from the iTunes Store. Just rip music from CDs the parents own into iTunes and sync those to the Nano.
    Here is the manual for the Nano: http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf

  • How to delete audiobook from iPod after completely deleting it from iTunes library and synching it?

    I no longer have the CD from the book. It isn't on my PC, but it's still on my iPod Touch. Any suggestions??

    When you swipe the book left or right does a delete button then show?

  • My new ipod needs to unlock the message said ipod is disables and connect to itunes

    hi! i have the new ipod but i just dnt remember the password i enter so is there any way can u guys unlock

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • TS3694 how to activate a deaktive ipod that needs to connect to itunes

    how do i activate a deactive ipod

    Place the iPod in Recovery mode and connect to your computer and restore via iTunes.

  • HT1414 How do I reset an iPod when an "ipod is disabled" message is displayed?

    How do I reset an iPod when an "ipod is disabled" message is displayed?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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