How do I use voicemail on Fido with a non Fido Iphone 4s? Fido won't help as it is my own phone and not a Fido phone

I bought my iPhone 4S in an Apple Store and use my Fido sim card.  I used it with my old 3GS phone but now when I use it with my 4S phone I can't get my voice messages.  I contacted Fido but they will not help as it is a non Fido phone.  I'm paying $9 a month for voicemessaging but can't access it.  They won't give the information to set it up as it isn't their phone.  What can I do?

Verizon does not unlock the iPhone 4S for use on U.S. GSM carriers, only for foreign roaming.

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