How do i verify payment information

how do i verify payment information

I just spoke to a rep from Apple. If u got an app that's costs money and u thought it went through because your balance was low, it will give it to u but later ask u for payment info if u didn't have enough money on your card. U have to go to ur itunes purchases and correct the issue.

Similar Messages

  • How do I verify payment information in itunes

    We have been using Apple TV without problems. Now it has just asked me to go to the itunes store and verify my payment information. I have gone to the itunes store and opened my account. The information is correct but I can't see where or how I verify it.
    Thank you
    Nina H.

    I noticed this question was posted in May of 2014 and there still isn't a productive answer.  We're having trouble making purchases on our Apple TV because it's asking us to verify.  We put in our CC security code and asks us to go to the iTunes Store to verify payment information.  Apple is usually really good at producing simple user navigation; however, this is proving to be a nuisance.  Having to make purchases on my iPad or computer, wait for the download to finish, then access my content.
    Can someone provide step-by-step instructions as to how to verify my payment information "on my computer", "in the iTunes Store".
    Look forward to your response.
    Thanks.

  • HT1498 how do I verify payment information to rent a movie on Apple tv?

    I am trying to rent a movie on my Apple TV.
    After selecting the movie I want to rent, A-Tv is saying "Verification is required.
    Before you make purchased, you must go to the iTuens Store on your computer and verify your payment information."
    All of my account info is accurate and up to date. 
    What is this Verification process for A-TV rentals in iTunes Store?????

    Log into your iTunes account on a computer and confirm the payment information.
    If the issue persists, contact iTunes customer support.

  • How to verify payment information

    How to verify payment information

    How to verify payment information, I want to buy the hokey games in apple tv

  • AppleTV: Verification required; go to iTunes Store to verify payment information; how do I do this?

    Each time I attempt to rent a movie via AppleTV, I get an error message stating:  Verfication required; go to iTunes on your computer to verify payment information. How do I do this once I'm on my Account in iTunes???

    On iTunes, select "iTunes Store" in the sidebar.  Then select your ACCT up at the top left of the window then you'll see ACCOUNT and you can EDIT and change your charge cards, etc. 
    I hope this helps . . .
    Regards, Patrick    

  • Why do I have to verify payment information when I am using credit from an i-tunes card?

    I am trying to purchase music using my credit from an i-tunes card but it keeps trying to get me to verify payment information.  Does this mean that I should have kept i-tunes card?
    Thx

    I have the same issue, but in my case it will not let me change the payment method to None without entering a valid credit card. I used a prepaid card a while ago  and I don't have a credit card so how do I change my payment method if it "requires" me to have a valid credit card first?

  • Verify payment information?

    it says i logged in on another device and i have to verify payment information, but i dont use the credit card anymore, i use itunes cards, and it wont let me download apps now?

    Mate you need to contact customer services. I had an exact or similar problem with not being able to connect to buy/update apps and the whole "method of payment declined". If you follow the link below you will/maybe get some ideas on what to do. But I would contact customer services asap to help sort matter.
    http://discussions.apple.com/thread.jspa?threadID=2552101&start=0&tstart=0
    Cop-u-later

  • Unable to download - asking to verify payment information - Apple TV 1st Generation

    I'm trying to download a movie from iTunes but my Apple TV 1st Gen keeps asking me to go to iTunes on my computer to verify payment information.  When I go to iTunes and double check all of my account information, it's accurate, but there's no where that says I need to verify payment for the movie.  I have double checked the Apple TV settings and I have the account setup correctly.  I've updated all software on my computer and on the Apple TV.  What I am I doing wrong?

    I went through **** on this problem too. I used to be able to rent movies no problem then poof I had to verify my
    payment information. I presume you are paying with credit card. You have to make sure you enter your name, address, etc. EXACTLY like it is on your credit card statement and that means case sensitive too.
    What I ended up doing is start over, open an entirely new account with a different email address instead of making changes to the old one. It worked and I am now spending money on movies again.

  • HT5622 Why i an asked to verify payment information while i try to install free apps?

    Plz help me i am unable to download free apps , I am asked to verify payment information while the aap is free

    Hi Kashif jalil,
    If an iTunes Store account was originally set up with a credit card, the information on file needs to be valid and active for all purchases, even if the purchase isn't charged (free apps). If you need to update your billing info, you may find the following article helpful:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Regards,
    - Brenden

  • HT3702 Cannot verify payment information!

    My iphone, after changing my payment information, is asking me to continue to a new screen to verify payment information (I changed the information through my pc). However, this new screen never loads! I can't download anything!!!!
    So, I have a phone where one cannot update anything or download anything new.
    Any ideas?

    Not sure which payment method you are using but for me it worked to just click "finish" - I haven't changed anything, just confirmed my data. If you are using a credit card, maybe you must verify the device again In this case, enter the expiration date and the security code, check your address and phone number and confirm it.

  • HT1918 how to verify payment information if using paypal to purchase from itunes

    I recently changed the payment method for my itunes account from a credit card to paypal.  It states that I have to verify payment method before making purchases.  How do I do this

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Payment Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201318 How do you verify Payment Info is correct for iCloud storage?

    I set up Family Sharing shortly after the iOS 8.0 upgrade came out that allowed this feature.  During the set-up, I chose my MasterCard to be the account to pay for apps purchases, iTunes purchases, etc. etc.  However, some of my current subscriptions (Pandora One, my iCloud storage) and recent app purchases were charged to an old VISA card that I used before I set up Family Sharing.  No biggie, until that VISA card was fraudulently used two weeks ago for a purchase attempt at a grocery store in another state.  I cancelled that compromised VISA card and had my bank issue me a new one.
    Three days ago, my wife's ability to upgrade apps and make purchases was declined because she had a past-due payment for her Pandora One subscription.  That's because iTunes tried to pay the auto-renewal fee using the cancelled VISA.  I spent over an hour chatting with an iTunes service agent to have Apple change the account from the cancelled VISA to the MasterCard to pay for her Pandora One renewal.  For some reason, he could not do it.  He said I had to buy my wife an iTunes Gift Card, have her redeem it using her AppleID, and that plus-up would pay for her renewal fee.  That took care of her problem this month, but what about next month?  Will I go through the same headache?
    The same may occur when our iCloud storage payments are due in January.  Payments for December's iCloud storage bill was made using my VISA card before I cancelled it.  I checked "Payment Information" under Settings > iTunes & App Store > Apple ID > View Apple ID, and it shows my MasterCard.  How do I verify that come January, my iCloud payments will be charged to the right card?  I cannot find anything under iCloud on my iPhone or iPad that says this will happen (nor that my next payment through iTunes for Pandora One will no longer use the cancelled VISA).  The iTunes service agent I chatted with last night was no help.
    Anybody have similar problems?

    Hi, Jim:
    That memory should work, but only 4 GB will be usable with a 32 bit operating system. You need a 64 bit operating system to take advantage of more than 4 GB of memory.
    When you get your notebook, call HP at this number below and see if they will send you a W7 Pro 64 bit Quick Restore disk set for your notebook and if you decide to install 8 GB of memory you can install the 64 bit operating system.  You will need the model number and serial number handy.
    1-800-334-5144
    You can pretty much use any PC3-1333 non ECC notebook memory.
    Any of this memory will work:
    http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100007609%20600000414&IsNodeId=1&name=DD...
    Paul

  • How do I remove payment information from my account, like the credit card number and information?

    *NO THIS DOESN'T HELP ME AT ALL*
    V       V        V         V          V          V
    "Symptoms
    When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records.
    Resolution
    In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
    You can verify and/or modify your billing address by following these instructions:
    Open iTunes.  If you are signed in to iTunes, skip to step 4.
    Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
    Choose Store > Sign In.
    Enter your account name and password, then click the Sign In button.
    Choose Store > View My Account.
    Click the Edit Payment Information button.
    In the Payment Method section, choose None.
    Click the Done button at the bottom of the page.
    Click the Edit Payment Information button again.
    Enter your billing address exactly as it appears on your credit card statement.
    Select your credit card type in the Payment Method section.
    Enter your credit card information, your card's security code, and the expiration date.
    Click the Done button at the bottom of the page.
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file."
    iPod touch, iOS 5.1.1

    I cant find the edit payment information, and everytime i try to delete the information it only says payment option declined then it refreshes and the same information is there

  • How do I delete payment information from my Apple ID

    I know that in the previous versions you were able to just click on the box that said none and that would be it, but, in the newest version I cannot delete my payment information. I am asking this, because my brother put a Visa gift card on my account and the gift card was used up and I want to take it out, but I can't. It also says that I owe iTunes $17.56. I don't know why I have to owe iTunes money either. SOMEBODY HELP

    If you owe any money, you cannot simply remove your CC details.
    You need to add a valid credit card.
    It also says that I owe iTunes $17.56. I don't know why I have to owe iTunes money either.
    You have to owe it because there was a purchase. That's how sales work.
    Whether you actually owe it, depends on if you made the purchase or not.
    Check you purchase history. See this -> http://support.apple.com/kb/HT2727
    If you did not make a purchase that shows up, report it.

  • After recent update it keeps asking me to verify payment information even though I have.

    How do I get it to quit asking me to verify my payment info.  Quite Annoying.  I have verified it several times now.

    Yes, I need this answered as well!  Ever since the last update my ATV has been asking to verify payment info multiple times a day and I continue to verify it multiple times a day but the ATV never stops asking!  I'm almost ready to throw it through the window if it dosent stop asking, please help Apple!

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