How do I voice my opinion to Microsoft about improving Power BI support?

Hello. I now have two Office 365 and two Power BI licenses. From time to time I post a question to one of the forums. I presently have two unanswered questions that I posted yesterday, July 22. Often times it might be several days before I get an answer.
I admit that I do not completely understand how the forums work but I assume that no one is getting paid to answer the questions here, although I do see that many questions are answered by Microsoft employees so I guess you could say that they are being paid. 
I think Microsoft could improve the support for these products by having a support line that subscribers of Power BI could call or a website with a chat feature to answer questions, like Sony has for Sony laptops. I understand that support lines may be a
costly proposition but I think Microsoft should be willing to bear the cost for this. If not a support line then how about producing some in-depth "how to" videos on using Power BI.
Thank you.
Arthur Jenkins

Hi Arthur,
The forum is not the official support path.  
To open a support call you can open the Office365 admin center and go to the support tab >> service request.
Once you submit a request from there it is routed to the support org. BTW, when you ask to open a new request you can also see the phone number you can call.
I will try to see if I can help with the problems you submitted yesterday, but I suggest to try this path as well.
GALROY

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