How do l unlock te password when someone has put it on and doesn't remember what it is?

My neice got to my sons ipod touch and put a password on it now she does't remember the password and it is now locked. How do l go about resetting the password or unlocking it so he can use it again?

Wrong Pass Code
http://support.apple.com/kb/HT1212
Also, See Here...
http://support.apple.com/kb/HT1808

Similar Messages

  • HT1414 How can i unlock my sons ipod he has put a passcode on?

    How can i unlock my sons ipod he has put a passcode on and forgotten the number??

    If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. iOS- Understanding passcodes
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore or have forgotten your restrictions passcode, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • How do enter my wifi password when IPad has the old saved password on it?

    How do I change my wireless password when the old password is stored for the wireless connection?

    Similar issue but forget this network does not reset my problem. My IT staff came in to my office to check my network login. Asked if they could use my computer, I was in the middle of a big chunk of statistical code and said no. Asked if they could use my Ipad. Not thinking I said sure, they logged in with their credentials on the new network, now even if I hit forget and wait a half hour, as soon as I select that network it finds their old login and connects. How do I reset this login and password to ME?

  • My daughters friend changed her password on her ipod touch and doesn't remember what the password is... and when she guesses and its wrong, it disables the ipod.  Does anyone know how to fix this??

    My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod.  Does anyone know how to fix this problem??

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • How do i reset my ipod when it has the apply simply and a white line undernest

    how do i reset my ipod when has the apply simply and a white line undernest

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • How do you retrieve your email once someone has taken over it and has changed security questions and verification email

    how to retrieve your email once it is taken over by other and have changed your security questions plus your email verification???

    Click here and contact Apple.
    (115064)

  • In Password Preferences, how do I amend a password when Safari hasn't picked up the fact that I have changed it? Martin Shelton

    In Password Preferences, how do I amend a password when Safari has not detected that I have changed it?

    Open Keychain Access located in HD > Applications > Utilities
    Select Passwords on the left.
    Type in the website name top right corner of that window.
    Control click the website keychain then click Delete.
    Back to Safari > Preferences > Passwords
    Delete that website.
    Navigate to the same site on Safari. Enter your user name and new password.
    Click Yes when prompted to save that data to a new keychain. That information should now be updated in Safari > Preferences > Passwords.

  • HT201263 i cant restore my phone, I keep getting a message to turn off find my iphone, cant get into it b/c my daughter change the password and doesn't remember the password

    help, i need to restore my phone, I keep getting an error to turn off find my iphone,  I can't get into the phone b/c my daughter change the password and doesn't remember what she changed it to.

    Remove an iOS device or Mac on which you can’t turn off Find My iPhone
    If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.                        
    Note:   If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.                            
                               Turn off the device.                       
                               Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud).                                                      If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.                       
                               Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device.                                                      If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have).                          

  • HT201210 How do you unlock an iPod when you've forgotten the password?

    How do you unlock an iPod when you've forgotten the password?

    Do as the manual says to do and restore the iphone.
    If you are unable to restore, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article

  • How do you unlock a phone when you dont know the password?

    how do you unlock a phone when you dont know the password?

    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • How do you retrieve a password when your Ipod say's connect to ITunes, but when you go on ITunes it says to unlock password?

    How do you retrieve a password when your Ipod say's connect to ITunes, but when you go on ITunes it says to unlock password?

    You will need to do this:
    iOS: Unable to update or restore

  • HT201328 how do i unlock my iphone4 when i reently chnaged the password and forget the new code

    How do I unlock my Iphone4 when I recently changed my password and forgot the new one?

    http://support.apple.com/kb/ht1212

  • How do u unlock the phone when you forget your password

    We can not remember the password & have been locked out of the phone. How do I unlock it?

    You have to connect to iTunes and restore in Recovery Mode. http://support.apple.com/kb/HT1808. Any data not backed up will be lost.

  • HT1212 How do I unlock my ipad when i have forgotten my password

    How do I unlock my ipad when i have forgotten my password

    You have to restore your iPad.  Force your iPad in recovery mode by following the directions in this link:
    http://support.apple.com/kb/ht1808

  • HT5622 How can i update my apps when someone elses Apple id is requested?

    How can I update my apps when someone elses Apple ID is requested and the person no longer has their iphone or remembers their password?

    If someone else's Apple ID comes up when trying to update an app it means that that app was downloaded or purchased under that Apple ID and not yours. Apps are always associated with the ID used to download or purchase them the first time.
    To avoid this from happening in the future delete that apps purchased under the other ID and download or purchase them with your ID.

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