How do obtain my serial number for Acrobat XI Professional

Hello Jeff,
I have purchased a Student and Teacher Edition of Adobe Acrobat XI Pro
So I have serial number retrieval card.
I have been through the retrieval process, lodged the eligibility requirements and have an Adobe identity.
I now understand that I can download XIPro and use it while I wait for the processing of my information and receipt of permanent approval.
My computer has Windows 8.
I am ready to down load but nothing happens when I click on Acrobat XI Pro download.
Hope you can help Paul

Branching this to a separate discussion.
Moving this discussion to the Acrobat Installation & Update issues forum.
Paulb83666795 for information on how to retrieve your serial number please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. I am sorry but I am not familiar with a home use program. If you have questions regarding how to redeem your serial number then I would recommend reviewing Education FAQ.

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