How do reset my security questions if I have forgotten the answers I provided to the prior questions and it does not provide me with an option of a rescue email

How can I reset my security questions if I have forgotten the answers I provided to the security questions and the system doesn't give me an option of a rescue email address though I have provided one when registering.

Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • HT5312 There are no words saying to reset security question. I have forgotten my answer to my question.

    There are no words saying to reset security question. I have forgotten my answer to my question.

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then that implies that you don't have one, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Hi, I have purchased an audio book on iTunes from an iMac and it does not show up on the cloud so I can't download it on my iPhone. Does anyone know why and how I can proceed to transfer the audio book purchase?

    Hi
    I have purchased an audio book from iTunes with my iMac.
    Now I wanted to listen to it on my iPhone so I proceeded to transfer the purchase and looked for the book in the purchased section of the store in the iTunes on my iPhone but it did not show up.
    Does anyone know why and how I can transfer the audio book purchased on my iPhone so I can listen while away from the desk?
    Thank you,
    Sanya

    Can you find the audio book by using the Search feature on the iPod?
    Do you have the right boxes checked to sync the audio book to the iPod?
    iTunes: Syncing media content to iOS devices and iPod
    Note you have to check the boxes in Books pane for the iPod in iTunes to sync books in general and another box to sync Audio Books.

  • HT1349 How to reset my restriction passcode if i have forgotten it?

    How do I reset my passcode in the restrictions setting?

    Please check out the following Apple Support article which details how to "recover" your locked iOS device.

  • My ipad has been disabled and when connected to the pc it is recognized as a camera and it does not appear under itunes devices,really want to get it abled how do i tackle this?

    my ipad haas been disabled and whe connected to the computer it is recognised as a camera,plus it does not appear under itunes devices,i really want to get it working,what is the solution to this,thanks in advance

    Hello popsicles,
    This first article should be helpful in getting iTunes to recognize your iPad once more:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If the device is still disabled once it's appeared in iTunes again, please reference this second article:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Cheers,
    Allen

  • Why i can't email with instructions on how to reset your security information ?

    i need to email me how to with instructions on how to reset your security information

    No, sorry. There is no way to get around the Activation Lock:
    ACTIVATION LOCK
    The original owner must sign out of Find My iPhone before you will be able to use it. These instructions would need to be followed:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    If you are unable to contact the previous owner to follow these steps, then you basically have a very nice paperweight....
    Sorry,
    GB

  • TS1702 I cannot pursache an app because i need to answear some questions but i have forgotten the answears

    I cannot purcase an app because it cost but i have money an i need to answear some questions that i have forgotten what can i do?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • TS3297 Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?!(for 1st time purchase)

    Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase)  I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 How to reset my security questions for my Invoice2go

    How to reset my security questions for my Invoice 2go

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • How to reset my security question if i forgot the answers

    how to reset my security question if i forgot the answers

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108969)

  • HT5312 how to reset my Security Question

    hi
    how to reset my Security Question, i will try many times but i cann't please help me for that

    What have you tried many times ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 how to reset my security question. i forgot my security question

    How to reset my security question. Because I forgot my security question please I want download paid apps -_-

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How to reset my security question without rescue email address ?

    How to reset my security question without rescue email address

    You will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 how to reset my security question and answer i have try everything  but can't get it don

    how to reset my security question and answer i have try everything  but can't get it don?

    WHat have you tried ?
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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