How do scan strip negatives via my Epson 4990 scanner using Image Capture since upgrade to OS X Mavericks

Hello Everyone. OK I upgraded to OS X Mavericks without thinking that by doing this would stop me using my Epson 4990 scanner as no driver / software currently available - OK my fault. Anyway as Epson have not yet provided an update (yet?), all advice being recieved is use "Image Capture" for the time being. I have tried this along with using the "Help" files but unfortunately dont seem to be be any assistance. In simples terms I just wish to scan film negative strips (and transparencies) but it dont seem to be possible. Could any member advised how to get solve this problem as I am in the middle of a major scanning exercise with the worst case senario that I wil have to revert to my Windows based laptop to carry on and temporary reduntant my iMac which defeats the point of the exercise. Thank you in advance (hopefully)

Replay I received from Epson today:-
"In response to your email, we unfortunately do not have any update available for your model at present. We have no confirmed date for this but as far as we are aware this is likely to be in the next two weeks"

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Why is the scan size of our epson 15Mb for PDF using image capture?

Hi All-
This has been plaguing us since Snow Leopard when we lost the Epson Scanner tool from Epson to Image Capture scanning using our Epson 835 Artisan.
PDF sizes are ridiculous using Image Capture.
For example, 3 pages of text using Image Capture =
15Mb
Using the same printer, same 3 pages and the builtin Epson Scanner (from the printer panel) and a USB stick =
1.2Mb
This has been happening since the SL upgrade (as mentioned) but I had hoped that Epson/Apple could get their act together on the Epson drivers for ML. Seems not to be the case. It is kind of a drag to have a Network available Scanner only to have the built in software be a bum steer. Not only that, but no relief from Epson since their Scanner program (as bad as it was UI wise, but at least you got a mail-able document) has been discontinued...
Any ideas?
jp

This doesn't answer the question but it is a workaround.
How is the quality if you do this:
Open the PDF in Apple Preview
Choose File/Export
In Export, choose PDF format with the Quartz Filter option "Reduce File Size"
If it's ugly, there's a way to adjust the compression settings by using Apple ColorSync Utility to make a modified copy of the Reduce File Size filter with different settings. By playing with this I was able to start with a 7.1MB PDF scan from Image Capture, and export variations based on different Reduce File Size settings:
5.3MB (JPEG Max) - looks great
188KB (JPEG Min) - looks good as the 5.3 MB copy actually
40K (Automatic) - too blurry to be usable
If you were to perfect your own compression filter you could just export each PDF through Preview after scanning it, or presumably you could build some kind of drag-and-drop conversion utility in Automator although I don't know anything about Automator.
It's a workaround because I could not determine a way to apply a Quartz filter from Image Capture itself when saving a PDF.

Scanning with Epson RX500 and trying Image Capture

I have an Epson RX500.It prints and copies fine. It was scanning fine, using Photoshop Elements,for two years but now it is not recognized (I think this has something to do with updated Tiger 10.4.8. I've tried to reinstall the TWAIN and scanning software but that was useless. I've tried to use Image Capture but get the message when the Scan Setup opens up that "The scanner EPSON Stylus Photo RX500 is in use by another application..."
Can anyone help?

Eric,
There are one, or more files (plist, I think), that need to be purged, so that new copies can be made. I don't have those listed anywhere, that I can remember, but if you call Epson, a tech should be able to lead you through them. I only had this problem when I upgraded to 10.4, from 10.3, so memory is hazy.
Ernie

I'm using Image Capture over one year, between my Epson XP-800 and iMac, sometimes very fast and quiet often very, very slow. I've tried to use Epson Scan 3.7.9fO but not compatible with OS X 10.9.5x Why, please..

I'm using Image Capture over one year now, using wireless between my iMac and Epson XP-800 and sometimes very fast scans and quiet often very, very slow scans. I have tried to use Epson Scan Software 3.7.9f0 but not compatible with OS X 10.9.5x. There is very little other wireless traffic and I have a fast broadband connection. Thanks

Mike,
Thanks, but, I don't want more software as I have used both Epson and Image Capture. Is there not a solution with existing Epson and Image Capture..?

Epson scanner and image capture: blank white image

I've been trying to make an epson perfection 1670 scanner work on an iMac running 10.6.4
Since epson no longer specifically supports this model I am going to Image Capture and the epson drivers supplied by Apple. I have downloaded/installed the updated drivers twice (once via software update and once manually from apple support).
I can get image capture to recognize the scanner and perform preview and full scans.
The frustrating thing is that the image generated is completely blank; a white page. I have tried using the scanner and image capture on two other mac's (macBook pro, macBook) both running 10.6.4 and both of these produce the same white page (although they do recognize the scanner).
I thought the scanner may have finally broken so i tested it on another (old) iMac G3 running os x 10.4.11 and epson's scanning utility; it worked fine and made a nice scan.
I have tried to get epson's scanning utility to work under 10.6.4 by reinstalling it; I can get it to startup and run the scanner but it too produces a blank white image!
I conclude there is some basic software incompatibility between the drivers and os x 10.6.4. Its odd that the drivers and image capture can run the scanner but cannot send an image to the computer.
The epson driver in the latest apple update is version 5.2.5 (Copyright 2003 ???) while the latest driver on the epson site (for image capture) is 5.3. Tried to download the epson driver and got file not found (*!%#?&).
done what I can; any suggestions?

I had the same problem with my Epson 1260 scanner. The "updated" drivers provided by both Apple and Epson produced the exact same result - blank white pages, or if anything showed up at all, it would be all chopped up and skewed, like it had gone through a shredder. Trying to adjust the brightness and other slider settings made no difference.
After wrestling with it for a week, I finally found a solution. First make sure Rosetta is installed. Use the old PowerPC Epson TWAIN driver from 2003; with the filename EPSON TWAIN 5.ds. Put it in the folder /Library/Image Capture/TWAIN Data Sources/.
Then, don't use Image Capture. Download Graphic Converter. Set it to open in Rosetta mode. Then you can use Graphic Converter's File -> Acquire -> TWAIN Acquire... menu command to scan using the old EPSON TWAIN driver.

Using Image Capture to scan with Canon Pixma MX700

I previously had trouble connecting my Canon Pixma MX700 to my MBP, but soon figured out that I needed a new high speed USB 2.0 cable, versus the old one I was trying to use it with. Doh!
So now it prints without any trouble at all, and I know that all its features - printing, scanning, fax, copier, are supposed to be compatible with Leopard.
However, I'm still having issues scanning. I Googled and found a comment somewhere that with this specific model, one has to use Image Capture for the scanning portion, instead of the Canon software.
Great, so that explained the problem I was having trying to figure out how to GET it to communicate at all with the MBP (downloaded the latest scanner driver from Canon with no result).
But it still will not scan with Image Capture. Communication is fine- the image is detected and I can see it perfectly in the Image Capture window, am able to change options, etc. Once I drag and select the image I want to scan and click the scan button, nothing happens. Or more specifically, the button will be click-able and for about two seconds it appears to be working (with the scan button substituted by a cancel button), but then the scan button will pop back up and nothing appears in the folder I specified the image to be saved to.
Now I'm completely stumped. What am I doing wrong?
Thanks!!!

With my MacBook running Leopard, I had been able to successfully scan multiple images by pressing the MX7000 scan button and capturing the images with MP Navigator. The MX700 is networked over WiFi. Early on, I learned that it seemed to be more reliable to drive this process using the scan button, rather than trying to initiate the scan from the MP Navigator UI.
However, recently things stopped working, and after the first image was scanned, subsequent scans would fail, with MP Navigator complaining about not being able to connect to the scanner. This sounds similar to the problem described in the original posting.
I went to the Canon USA support site and downloaded /installed the latest versions of the MX700 scan driver (13.9.0) and MP Navigator (1.0.4), both available under the "Drivers and Downloads" section for the MX700 support page (be sure to select "Mac OS X" from the pull-down menu).
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDeta ilTabAct&fcategoryid=238&modelid=15651#DownloadDetailAct
The new updates seem to have solved the problem, and I can now scan multiple images one after the other. Again, I always initiate the scan from the button on the MX700, and always capture using MP Navigator, which has the really nice feature for creating and editing multi-page PDFs.
Message was edited by: donbondio

Scanning/Printing Documents to PDF using Image Capture

I am trying to scan a document (8.5 x 11) using image capture and then email it so that the recipient can read and print out an identical copy.  Even though I can successfully scan the document as a PDF using Image Capture, the document visually appears MUCH larger when the recipient receives and tries to print it.  The resulting printed copy shows only a fraction of the total text, but blown up.
I have Image Capture configured as follows:
Scan Mode:  Flat Bed
Document:  Text
Bit Depth:  1
Resolution:  300
Source Size:  8.50 x 11.00
Scaling:  100%
New Size:  8.50 x 11.00 ;
Format:  PDF
When I view a document scanned using the above settings in Preview, it looks fine.  The only problem is when I view it in Print Preview and/or print it.  Again, it is "blown up".  Can someone tell me what I am doing wrong and how to fix it???  Thanks.

Try with a resolution of 75 or 150.
Also when printing there are options to "fit to 1 page". The recipient should do that.

HT4505 can you scan 4x6 photos using Image Capture that will actually scan as a 4x6 photo. I have to crop the photo once it is scanned

Can you scan multiple 4x6 photos using image Capture that will actually scan as a 4x6 photo? I seem to have to crop each photo once it is scanned.

How long is a string?
The answer depends on a large number of variables
Cropping removes the area cropped off so the pixel size of a cropped photos is smaller than an upcropped one
With iPhoto you can always revert ot the original so if the new quality is not enough for your use you can go back to the uncropped original
size - many meanings
DPI - simple - Dots Per Inch - the number of dots (pixels) in a dimension divided by the number of inches of the display(print) - very simple math
Pixels and dots are the same for this discussion
so if a photo is shot in a 3:2 ratio (6x4 is also a 3:2 ratio) then the photo is the shape of a 4x6 photo with no cropping - is a photo shot in a 4:3 ratio is cropped to a 4:6 ratio (which is also a 3:2 ratio) then some information is going to be removed - assuming that you set the cropping frame as large as possible in one direction and only crop two sides then you lose the minimum amount of information
Most iPhoto uses of photos are designed aroung 4:3 photos so in general I would only recommend cropping 4:3 photos if you want to print them in standard print sizes
iPhoto slide shows will work best with 4:3 photos so cropping to 4:6 would be a mistake
LN

Using Image Capture with Epson NX420 in 10.5.8

I have not gotten around to updating my computer to Snow Leopard. My computer usually have two users with fast user switch. Usually the other user tend to have Photoshop open, so I can't use Photoshop(stupid licensing issue even though it is on th SAME computer!) in my account when I need to scan something. So I use Image Capture. I just bought new printer, Epson NX420 using Wifi.
I can't seem to get Image Capture to use the scanner wirelessly unless I use Epson's own Scan softare. I am pretty partial to the Image Capture cuz it's alot faster.
Anyway, my point is is there a way that I can get Image Capture to work with the NX420 on 10.5.8 without spending more money?

I was having this same problem, too. My MacBook Pro w/ Lion could no longer communicate with my Epson Stylus NX420, which seemed to happen randomly as the printer was working fine before.
I finally searched for the solution and found it! After downloading and installing the latest drivers on my Mac, it is now able to communicate with the printer and prints just fine.
Hope this helps.

I scanned a document using Image Capture

I scanned a document using Image Capture & I need to save it to email it to someone but can't find how to do it.

At the bottom left of the Image Capture window is a drop down menu called Scan To which will let you choose where your scan will be sent. Create a folder on your desktop named Scans and send your scans to it. Then rename the scan to whatever will help you remember what it is.
Then when in Mail you can click on Attach and find the Scans folder and attach your scan.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.

I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug.

HT203177 I have not backed up my computer using Time Machine since before I updated to Mavericks. It has been "preparing backup" for a half hour at least and shows no indication of how long this may take. Is something wrong?

I have not backed up my computer using Time Machine since before I updated to Mavericks. It has been "preparing backup" for a half hour at least and shows no indication of how long this may take. Is something wrong?

No. TM has to look through your entire drive contents and copy them all. This will take some time.
Once the first backup is made, then subsequent backup will be much quicker, depending on how much data has changed since the last one.

How do I save an image using image capture after i scan a document?

How do I save an image in image capture, after I've scanned a document?

Hi, and welcome to Apple Support Communities.
The process may differ a bit, depending upon which version of the OS you are using. Open the Image Capture application and click on the Help menu for it.
In Mac OS X 10.6.8, I get this:
Control + click on image and choose to "Open Link in New Tab" (or window) in order to see the full-size image.
According to those instructions, it looks as though the scan should be automatically saved to the folder you've chosen.

How to pair Cloud software with an Epson 545 Scanner/Printer? [was:Help!]

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Calibrate the computer screen. You will need an external device to do this properly.
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Since upgrade to Mountain Lion my scanner and Image Capture program will not work ( have a Canon MP980 printer/scanner). How do I correct?

I recently installed Mountain Lionn on my iMac. After installing the Image Capture program no longer allowed me to scan - I immediately received an error message. Even when I tried to scan directly from the printer/scanner (Canon MP980) I received the same message. Scanner worked fine with 'Lion' How do I correct this problem now?

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp980#DriversAndSoftware.

How do scan strip negatives via my Epson 4990 scanner using Image Capture since upgrade to OS X Mavericks

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