How do u et credit on my account? I was billed 4 times for the same movie on iTunes

4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 07:30:39     16.04
4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 06:11:12     16.04
4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 06:09:35     16.04
4/23/2013     APL*APPLE ITUNES STORE 866-712-7753 CAUS Tran Date/Time: 04/23/2013 06:09:30     16.04
I'm being billed for the same thing on iTunes numerous times... How can I get reimbursed for this?

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

HT3702 i was charged 3 times for the same movie how do i get my refund

i was charged 3 times for the same movie.

You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Or (and if the 'report a problem' link doesn't work) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How do I get help if I was billed 3 times for the same album?

I purchased an album this morning and was charged 3 times on my bank statement but my iTunes account says I only have one order #.

If you just purchased it this morning I assume the charges are still pending on your account. I have seen in the past where iTunes has done multiple authorizations but only one charges actually posts to the account.
Apple won't be able to do anything until the charges actually post, but it wouldn't hurt to contact them and let them know what happened: http://www.apple.com/support/contact

I was charged three times for the same purchase on my credit card...how can i resolve this?

I was charged three times for the same purchase on my credit card...how can i resolve this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201359 Why i have been billed six times for the same item? Pls help how to refund..

Why i have been billed six times for the same item? Pls help how to refund..

Did you change your card details on your account a number of times when trying to purchase the item, and five of them are temporary store holding charges : http://support.apple.com/kb/HT3702 ?
If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I was charged 4 times for the same purchase how do I dispute?

I was charged 4 times for the same purchase how do I dispute this and get my money back?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 How do we correct being billed three times for the same album purchase?

Does anyone know how to fix this?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I just noticed my credit card was billed three times on the same day for the same amount and I didnt purchase anything what should I do?

What should I do or who should I contact? I did not make this purchase once not alone three times. Even if I did purchase something I never got it.

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1390 I've been charged twice for the same movie ... how can I reverse this charge?

Ive been charged twice for the same movie on iTunes. How can I have this secondary charge reversed?

On your email receipt and in the Purchase History section of your iTunes account there is a link that says Report a Problem. Click on that link.
Or you can contact iTunes by:
Apple - Support - iTunes - Contact Us

TS1424 Itunes charged my account 3 times for the same amount!

My checking account was charged 3 times for the same amount. 2 of them are till pending.

http://www.apple.com/support/contact/

HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT4098 my credit card has been charged several times for the same purchase

Hello,
Do you know how I can connect with I Tunes support, my credit card has been charged several times for the same purchase.

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I like to get some bonus coins for a game in my iPad , Try to using iTunes Credit to pay.i I try so many times.but the Message show contact iTunes . can't pay on time!whant can I do?

I like to get some bonus coins for a game in my iPad , Try to using iTunes Credit to pay.i I try so many times.but the Message show contact iTunes . can't pay on time!whant can I do?

Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.

Itunes charged me multiple times for the same purchase. A message kept appearing that the bank records did not match my account information and each time charged me 5.16... it shows up on my bank account as a pre-authorized purchase 9 times.

I made a purchase of about 3 songs for the price of 5.16. Well when I was trying to download the songs a message kept appearing saying that "the account inforamtion does not match my bank records". Looking at my bank account 3 days later it shows up under my accout as pre-authorized charges 9 times. The post dates of these charges are not all today and these charges are pending transactions.
Why did they charge me nine times for the same purchase? And why is it charged for tomorrow?

This happend to me to---kept getting msg that info did not match bank records and I tried a few times then gave up THEN checked bank account and they charged me SIX TIMES
of course, you cannot even call them or email...its frustrating..I reported a problem under the songs bought but I have spent over half an hour on this trying to call etc....this is nuts

HT3552 I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for your help.

I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for yur help. nhuttan448

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

How do u et credit on my account? I was billed 4 times for the same movie on iTunes

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