How do we get Apple to respond to the CD burning problem?
How do we get Apple's answer to the problem so many of us are having burning CDs?
Apple responds to problems with their software though KnowledgeBase articles and/or software updates. Except on very, very rare occasions, Apple tech support people will not respond in the Discussions forums. If you want to communicate with Apple tech support directly, you would have to call their tech support forum (the call will not be free).
Have you seen this KB article?
iTunes for Windows: Additional troubleshooting for burning issues
It may not help, but if you haven't seen that article, it's worth a look.
You might also try as a temporary test disconnecting the Lite-On drive and setting the Samsung as master and then see if you can successfully burn from iTunes.
Regards.
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I too cannot download latest itunes version. Apple needs to respond and fix what is certainly a software defect. Am seeing all of the same error messages including MSCVR80.dll is missing from computer. For Windows 7 a "Error 7 (Windows errror 126) appears. How do you get Apples's attention. It is impossible to link up with real support from their website?
Remove old Apple programs, and use Explorer web-browser. (Firefox or Chrome will not do)
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I'm just tired of waiting on this inept device and it's underserved iTunes counterpart being unable to deliver enough bandwidth to load a show within a reasonable amount of time. I'm a big Apple fan and an equally big critic. This whole rig is a big FAIL so far, Apple. There is nothing ON DEMAND about the iTunes Store at this point. Netflix and YouTube work better on Apple TV than their own iTunes Store! And, this has been going on for a few years now, unremedied, and is only getting worse with more people buying these devices! I do not reccommend this device to people like I used to.
The good news is, that iTunes will give refunds about 85% of the time if I explain my problem the way I have here. SO, ATTENTION: EVERYONE WITH AN APPLE TV: If you have this same issue with iTunes Store not properly serving your paid content, do not hesitate to ask for your money back. It's the least they can do for the amount of life wasted waiting for a show to load. Not to mention, all the disappointments with the kids at bedtime and when my wife and I want to just relax and turn something on.
Bottom Line: ITUNES IS UNDER-SERVED!!!
OR
There is a massive conspiracy by cable and DSL ISPs against Apple taking away TV viewers. Is it possible the ISPs are somehow limiting or buffering the data packets coming through the port(s) employed by iTunes Store? Like I say, with me and many others on this forum, the problem lies solely with iTunes Store. Youtube, Netflix, Podcasts and everything else generally serve up just fine. The iTunes Store, however, is a consistent failure. Something that seems unusual for Apple not to address, being so customer-centric and all.
Please share any links or insights you have here so the faithful might get to the bottom of this incredibly annoying problem. I WANT MY ATV!There is a massive conspiracy by cable and DSL ISPs against Apple taking away TV viewers.
Most networks are overloaded and operating at full capacity. However, a solution is coming.
Technology experts are working on a movie storage system where YOU have physical possession of the movie.
This system stores the movie digitally on an optical disk system that will not be dependent upon a congested, complicated, and fragile network.
Because all of the data is stored only a few feet from your television, all the bottlenecks are removed. Performance and reliability are virtually flawless.
Further, the system will not utilize any form of security codes, authentications, or passwords. Once the optical disc is purchased it can be moved around freely at will, and can even be lent or given to friends and neighbors with zero hassles. -
Does Apple have an email address for support questions?
Try:
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
The problem will be if Apple will ship anything to Afghanistan. You are better off trying to download it. -
TS1367 How do you get computer to respond when the track ball halts all operation
How do I make this rainbow track ball disappear?
Remove old Apple programs, and use Explorer web-browser. (Firefox or Chrome will not do)
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I am using JWindow to display an animation program and I want the user to press the "escape" key to end the program. But the program is not responding to any key events. Please help. Below is the code. Thanx.
public Class DrawPolygons extends JWindow implements KeyListener()
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public void keyReleased(KeyEvent e){}My program uses the "Random class" to obtain points to draw polygons. At the beginning of the program I use JOptionPane to obtain the seed to generate the random numbers.
If I press the "esc" key when the JOptionPane pops-up, the program ends but if I press the key when the polygons are being drawn, the program doesn't end. I am wondering, does it have to do with JWindow, or J2SDK_1.4.01 or could it be because I am using a timer that paints the shapes at a certain time interval? I don't understand. I will appreciate your suggestions, Takis. Thanx.
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How do I get photos to automatically have the ken burns effect in final cut?
New to Final Cut Pro X- would appreciate any help. I have several photos and want to apply the ken Burns effect, but when I select all and apply the effect, they all have the same movement. Is there a way to have the automatically have the ken burns effect such as in iMovie 11?
Thanks!
SJBIt's a few more steps. But you could create a zoom-in for a clip on your timeline, copy it and then select every other clip that you want to zoom in on, and go to Edit>Paste Effects. The KB effect will be applied to each of the selected clips. Then do a KB reverse zoom with the clip adjacent to the first clip you copied. Copy that and repeat the Paste Effects process for the alternate clips. Hope that's clear.
Russ -
How do I get apple tv to update the billing information I have in iTunes?
P.S. I've tried - File/Transfer Purchases
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Vertical line issue - How can we get Apple to address this?
Hi guys,
As can be seen in this forum (and a lot of other forums, as well), a lot of people are experiencing this problem on their 17" iMac G5 with iSight. Here are some pertinent details (which may be familiar to a lot of people but can be a primer for those who are just starting to experience the problem):
1. For most of us, these lines started appearing between 13-15 months after they purchased them. The lucky ones either had these failures occur during the first 12 months, or had APP.
2. The majority of these units can be traced to the Shanghai factory W8 (enter your S/N in this website to get the manufacturing information of your unit: http://www.chipmunk.nl/klantenservice/applemodel.html).
3. A similar issue occurred (or is occurring) with 17" PBs. From what I have read on the Apple PB forums, it seems that this has been a long standing issue and Apple has SUPPOSEDLY attempted to censor some of the posts discussing this. Note that these units can also be traced back to the same Shanghai factory.
4. The "iMac G5 Repair Extension Program for Video and Power Issues" which certain people have always been referring users to on posts discussing this type of problem obviously refers to a totally different issue (http://www.apple.com/support/imac/repairextensionprogram/) and is applicable only to first gen iMac G5s. I'm sure that everyone appreciates it but, at this point, it is quite clear that it is not the solution to our problem.
5. Based on the number of posts discussing this very same problem in the Apple forums, it is pretty obvious that these are not isolated issues. There are too many similarities (time of failure, how the numbers of line increase over time, manufacturing source, etc.)
6. Some people have suggested that unstable power sources may be the primary cause of the problem. However, based on the locations of the people with these problems who have posted in this forum, it seems unlikely. From what I can see, the problem happens whether you are from a highly industrialized country (where a stable power source can be expected) or a developing country (where power sources MAY be more unstable).
7. Apple has typically responded (to anyone who has taken the time to write or have their iMacs inspected) that this is not a known manufacturing defect issue. As such, the cost to repair this problem, which can go up to USD 500, will have to be borne by the owner.
8. Based on posts of some people who have had their units repaired, it is the LCD that has to be replaced. This is also supported by posts from people who have resorted to purchase a separate display as a workaround.
Now, the question is, *how do we get Apple to address this issue*? Do we all start writing Steve Jobs about it? Do we go to the press? Should we put up a website and Digg it to death? A spoof video on YouTube? MySpace? Or will we just suffer in silence? Suggestions anyone?
P.S. Suggestions that involve any sort of violence or industrial sabotage are not acceptable, please.
Note that Ale_Tog has put up a Flickr page where we can post photos of our poor iMacs. Just send the photo to [email protected] with the subject "Dead pixels on iMac". No text, just the photo attachment. (+Ale_Tog, if you read this, I hope you don't mind me posting this here. Also, I suggest that we at least put the first 5 chars of the serial number, the factory information which can be retrieved on the link in #2 above, and which country the unit is based.+). I highly recommend that everyone send a photo to show that these are not isolated issues.
To get an idea on how many people are experiencing this problem, here are a list of posts in these forums, as well as others, discussing this issue (feel free to add to this):
http://i7.ebayimg.com/05/i/000/b2/75/2e8d_1.JPG
http://i16.ebayimg.com/06/i/000/b2/75/2ee5_1.JPG
http://i12.ebayimg.com/07/i/000/b2/75/2faf_1.JPG
http://discussions.apple.com/thread.jspa?threadID=974094
http://discussions.apple.com/thread.jspa?messageID=5146382&tstart=0
http://www.macusersg.org/forums/index.php?topic=40998.0
http://discussions.apple.com/thread.jspa?threadID=607522&tstart=180
http://discussions.apple.com/thread.jspa?threadID=463075&tstart=270
http://discussions.apple.com/thread.jspa?threadID=197560&tstart=360 (this is about dead pixels, but one person reported a whole line)
http://discussions.apple.com/thread.jspa?threadID=292889&tstart=390
http://discussions.apple.com/thread.jspa?threadID=293895&tstart=390
http://discussions.apple.com/thread.jspa?threadID=279138&tstart=420
http://discussions.apple.com/thread.jspa?threadID=197630&tstart=465
http://discussions.apple.com/thread.jspa?threadID=197745&tstart=510
http://discussions.apple.com/thread.jspa?threadID=197741&tstart=510
http://discussions.apple.com/thread.jspa?threadID=197641&tstart=585
http://discussions.apple.com/thread.jspa?messageID=4227335�
http://discussions.apple.com/thread.jspa?messageID=976574󮚾
http://discussions.apple.com/messageview.jspa?messageID=4369582&stqc=true
http://discussions.apple.com/thread.jspa?threadID=778470&tstart=0
Please start sending your suggestions. The more the many-ier!Yep. I feel Apple's 1 year manufacturer warranty for the iMac is not adequate, especially for an all-in-one unit with a relatively high price.
My iMac G5 started displaying a vertical cyan line about 4 weeks ago, only about 19-20 months after I bought it for Christmas in 2005.
I called up Apple to enquire what could be done and was told by their customer service that a rather long period had elasped since the warranty expired in 2006. So I was told to take the iMac to an authorised repair centre and Apple will not contribute to the cost of the repair.
I expect respectable service life from my computer and anything less than 5 years is totally unacceptable. Thus I seriously question the value proposition for the iMac in this respect. Does it mean that I have to replace my iMac every 2 years? The computer still feel reasonably zippy, I still have plenty of space left on my hard drive, but the screen is failing ...
Today another line (green) appeared on the screen ...
It is my understanding that a number of LCD monitor manufacturers are now providing 3 year warranties for their products. Now why should Apple only provide a 1 year warranty? Especially when the replacement option will cost more than buying an entire new LCD monitor with even better specifications?
Based on the number of responeses I have seen here, this is not a rare occurance and I seriously question their quality control in their manufacturing process. I think Apple should be responsible for these repairs, and also provide a 3-year warranty for their LCD screens.
My iMac's serial number is W8548Zxxxxx.
Sincerely yours, an unhappy Apple customer. -
How many thousands of Apple TV users have to scream their complaints before Apple will respond to the fury over the impossibly slow download speeds of movies bought through iTunes?
As jules says, your rate (currently at least) may be slow.
If it used to be good I wonder is your ISP is slowing ('throttling') your speed after you've used so many GB of a quota each day or month - check what they think you should be getting as a download speed.
While Apple's servers do occasionally play up, it's generally the ISP being slow not Apple.
If you're using Google's DNS servers that has caused issues for some.
Recommended speeds for near instant playback:
SD 2.5Mbps
720p 6 Mbps
1080p 8 Mbps
Is your speed test from somewhere like speedtest.net?
It might be helpful to post Mbps to ensure we/you are not confusing speeds by using different units to those measured.
AC -
The tap to click does not work with mountain lion as it did before the mountain lion install. I purchased a brand new imac in August of 2011 and got a wireless keyboard and selected the wireless trackpad instead of a mouse. The trackpad worked wonderful pre upgrade with tap to click. Now after the install of the newest beast, I have to actually press the trackpad rather than a slight tap. I have carpel tunnel and this is causing great stress upon my hand. How do I get apple to fix this major issue with mountain lion?
Perhaps, I was not clear enough.
I have an imac purchased in Aug. 2011 which came with Lion 10.6 (two uprades before mountain lion)
Recently, I just purchased a macbook pro retina with Mountain Lion
On my imac, my settings allowed me to "tap to click" everything EXCEPT the initial log in at the star up of my imac, again running Lion 10.6
On my macbook pro retina which has Mountain Lion, I set up the "tap to click" option, but notice that a "hard" click was neccessary when trying to click things. I thought this was a macbook thing (my first one) so I went and upgraded my imac to Mountain LIon, BIG MISTAKE! Now both my imac AND my macbook only have limited "tap to click" options. Before mountain lion I could "tap" to highlight and select text, tap and drag, and many other thiings that Mountain Lion has disabled.
I am truly surprised that no one has noticed this MAJOR issue.
Is there a way to uninstall this update, similar to how on a PC you can go back to a restore point.
On another note even the way PREVIEW has changed is less user friendly, there used to be icons on the bottom right corner of the screen, now I have to double tap and select the option I would like to switch between contacts and thumbnails. This is really annoying and is causing me time when reviewing files.
Just in case anyone was wondering, I did go to system preferences -> trackpad -> select tap to click
In fact almost all of the trackpad functions have been selected. -
How can I get Apple to give me an activation key for QT Pro that works?
Stopping at the Genius Bar last night, they suggested I upgrade my QT Viewer to Pro so I could move some of my digital video over to my iPone. I followed the purchase/download instructions and after putting in the activation code, I was NOT redirected to the page to activate the Pro version. I did the usual of retyping ny name, the key and even installed QT Viewer again, all to no avail.
I caled Apple support this morning and was told to call QT support and have them make my key recognizable. The only problem is the number she gave me for QT support says there is no QT phone support, only web information on frequently asked questions and this forum. I sort of feel like I am going in a circle.
So if anyone has the magical answer on how I can get Apple to give me an activation key that actually works without being able to speak or email a human support person, I would very much appreciate it.
Thank you.
MacBook Pro Mac OS X (10.4.10)Kirk,
Thanks again for your suggestions. No, I don't get an
error message. In fact nothing happens. My name and
key are typed in and from what I understand, once you
do that with a real key it directs you to the
registration page. When I get done entering the
information the window just sits there without any
button or option to continue.
QT Pro is already in the QT (non-pro) you installed and the key (which is a hash of your name in part) allows the Pro features to work.
No redirect, internet, nothing like that. As such many people have activated and think they haven't. Just look at the menu items and see if the "Pro" logo is shown next to a few (which are greyed out and not available without Pro). If not you are done. -
How can I get Apple to approve an app created by a third party?
I was trying to install an app provided by Headwaters Economics (http://headwaterseconomics.org/tools/eps-hdt/download-eps-hdt-application). When I click the install button, however, my OS gives a message saying "'install.app' can’t be opened because it is from an unidentified developer.:" The software in question is an add-on for Microsoft Excel, and it is crucial for acquiring data I use in research. The software is recommended by staff at the Bureau of Land Management. They have been working with me for a while on acquiring data. They suggest, and the online documentation at Headwaters Economics confirms, that this add-on app will fulfill my research needs. How do I get Apple to approve this app for installation.
There is no Apple approval process for this. Headwaters Economics needs to fork over the $99 to get a Developer ID so that people who install their software can be assured it came from them and isn't some malware masquerading as them. Until that happens, you will have to right click (or command click) and choose "Open" to get past the Gatekeeper.
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How can I get apple to email me things like updates and stuff like that on email?
How can I get apple to email me things like updates and stuff like that on email?
You can't.
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How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
cheriefromcatawba wrote:
How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
Is that what Apple told you when you took your phone and usb cord to the store?
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