How do we remove GST / Tax from a manual order?

Hi,
Does anyone know how we can remove GST from a manual order?
The tax is greyed out at 10% and can't be changed but this customer is an overseas customer that pays our Australian pricing but does not pay tax.
Any ideas?

Hey DandyDahlia,
Please reach out to Support over live chat or submit a support ticket via the admin console of your site/Partner Portal > Help & Support and we'll be able to review your site and suggest what changes may be required in order to setup your shopping cart so that overseas customers do not get charged Australian tax.
However it sounds like you will need to modify the {tag_shippingoptions} tag on your Shopping Cart layout to {tag_shippingoptions,true} in order to enable the Country selection drop down. Also ensure that the Tax Code for your products are set to 'Not Applicable'. If you implement this, then when a customer proceeds to the Shopping Cart layout, if they select Australia from the Country Drop Down, they will then need to select a tax option (i.e. GST). If they don't select Australia, then they won't need to select a tax option. Additional information on this can be found in the following article: http://helpx.adobe.com/business-catalyst/partner/displaying-shipping-options-inside-shoppi ng.html
Cheers.

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