How do you access the BT speedtester utility?

Hello! Just got activated this morning. It's all very exciting. Here's a speedtest result from speedtest.net:
I noticed that some people are using the BT speedtester utility to find their speed profile and do a more reliable speedtest. However, when I try to use the utility, I get the following error:
"Performance Tester is unable to run the speed test for your telephone number:020xxxxxxxx. Please check that it is the correct telephone number for your service. Did you follow all the instructions given on the website, before initiating the speed test. If not, then please follow all the instructions carefully and try to run the test again.If you believe it is the correct number for your service and you have followed all the instructions then please ask your Service Provider whether you can use Performance Tester to test your Broadband speed. If yes, then ask him for the Service ID of your broadband connection and try again with this Service ID along with your Telephone Number. If this problem persists, raise the issue with your service provider.".
This is my correct telephone number. How may I get my service ID instead? Or is there another way to use this utility?
Solved!
Go to Solution.

Hi Wizen
Glad you got installed eventually....
Your not the only person who could not run the BT speedtest with a recently installed fibre service.
From THIS THREAD
"Managed a speed test at 70MBs but can't get in the BT one until I get a service ID"
He phoned to get his.... but being a FTTP trial customer they may get a special phone number,
I'd wait a few days for database updates and if still no joy then you could either phone Bt or maybe contact the Forum Mods again.
EDIT No I don't think you'll have to do that.... I'm pretty sure given a few days your BT Infinity telephone number will work on.-http://www.speedtester.bt.com/
Btw I hope you don't mind but I have quoted your post here about the success you have in using your 200Mbps homeplugs.
I wonder if Homeplugs should be connected to the HH3 GiG port?
He is using 100Mbps homeplugs in port 1 the slower HH3 socket.
Would that help make them more usable in using port 4 the Gig socket?... I know people normally use 200Mbps types to get the best from Infinity's speed.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

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How do you access the BT speedtester utility?

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