How do you add/change your recovery email to change your security questions?
I literally just want to buy one song and I can't because I don't remember the security questions I made when I was 9...
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
It isn't possible to add a rescue email or change an existing one without correctly answering two of the questions.
(95993)
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I cant change my security questions because I do not have a rescue e mail address. I can't add the email. What are the steps to do so..
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
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HT204088 How can I send the recovery email to reset my security questions?
My question is the header above this statement.
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
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How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
iPad 2, iOS 7.1There is no need to post multiple versions of your question, the answers will be the same,
Please see your other thread.
https://discussions.apple.com/thread/6078685?tstart=0 -
HT4208 How do you find out what ur answers are for the security question
Neeed help my apple Id is locked and don't remember my answers to the security questions.
Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive. -
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Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
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Deleted rescue email address and forgotten security questions
Hi, I just recently changed my email address for my iTunes account. I tired to go onto my iPhone and I tried to buy a song, it wouldn't let me until I answered my security questions, which I forgot. I tired to send the security questions to my rescue email, but I deleted my rescue email about a year ago. I have no idea how to change my rescue email without having to type in my security questions. Does anyone know how I could change my rescue email without entering my security questions or will I need to call the apple support people? -.-
You need to call or otherwise contact them.
(95655) -
HT201320 How can you add an email address in your email box in an ipad
How can you add your e-mail address in you iPad mail box?
RitaGo to settings.app -> mail, contacts, calendars-> click "add account"
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I want to reset my security answers, but I can't because my recovery email doesn't exist anymore. How do I change my recovery email so that I can reset my security answers?
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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