How do you cancel free subscription????

"Want to cancel? No problem, simply visit your account within the first 27 days."
PROBLEM!!
Seems like a lot of people have the same problem and no CLEAR answer is given.
I received an email to say "your free subscription has started".
But now there are no subcriptions listed on my account. I'm sure I will be getting charged after the 27 days is up, and all because it's made imnpossible to cancel.
Please help.
Thanks

Hello Charles,
Adobe has prepared this: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html which depends from your agreement.
And http://www.adobe.com/misc/subscription_terms.html >>> Cancellation (to complete, I quote, what you maybe have seen already) >>> We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support (= Contact Customer Care).
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

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"I purchased new songs (that I ACTUALLY want to listen to) but then these are on the bottom of the list."
When you are using "one-click" purchasing, in iTunes, things are immediately downloaded/purchased. So there is not a list per se.
What are the names of the items you are attempting to download for free?
EDIT1:
While the download/purchase is occuring, if you see the Downloads listing, under Store, you will also see a Pause All button on lower right, click this, then click on the item you do not want and press delete on the keyboard to prevent it from downloading.
However, it will still be present as when you use the iTunes Store>Check for purchases, the item again begins to download Or, if you attempt to buy it again.
You would have to contact The iTunes Store to request that be resolved.
Use this site:
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Generik

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See http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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To cancel your membership at any time, contact us.
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What part of your money do you hope to get back? It is surely unlikely that you'll get a return on any part used months, and as far as I know, you can only pay a month at a time. Did you agree to a full year subscription to get the reduced rate?
I saw some stuff on the TV news last night, about some people going to live on Mars - for ever! If you are intending to breach your contract with Adobe, you better try and sign up PDQ, and hope... if you are lucky.... that Adobe does not have an interplanetary legal department!
http://www.bbc.co.uk/news/uk-england-derbyshire-25687315

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