How do you change the Received: From in the message header to correct external address

We have trouble every so often sending a message to customers will get a bounce back. Basically it is using our local internal name (mailserver.local) instead of our External name (mail.domain.com). We have a pretty
simple setup one Server (no edge server) with and SSL certificate. I went in to the Hub Transport setting and made sure the FQDN was mail.domain.com and it was. I have read on the subject some people suggest getting your ISP to create a pointer
record for the IP to the internal name. That will not work for us, because we may be changing ISPs in the near future.
I included a bounce and current header info.
So is there a way to change the "Received: from" server name to our external name?
Bounce Message
Generating server: mailserver.local
[email protected] TUK-UTM.theirdomain.com #550 Invalid RDNS entry for 96.43.XX.XX ##
Message headers
Received: from mailserver.local ([::1]) by
mailserver.local ([::1]) with mapi id 14.01.0438.000; Fri, 9 Jan
2015 11:35:19 -0600
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: test1 <[email protected]>
To: test2 <[email protected]>
Subject: test 2
Thread-Topic: test 2
Thread-Index: AdAsMp9XJVDQap4vSC6OcUEejnFNCw==
Date: Fri, 9 Jan 2015 11:35:18 -0600
Message-ID: <[email protected]>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-Exchange-Organization-SCL: -1
X-MS-TNEF-Correlator: <[email protected]>
MIME-Version: 1.0
X-MS-Exchange-Organization-AuthSource: mailserver.local
X-MS-Exchange-Organization-AuthAs: Internal
X-MS-Exchange-Organization-AuthMechanism: 04
X-Originating-IP: [192.168.XX.XX]

The error message states the reverse DNS entry isn't valid. I agree with Willard that setting up an SPF record will help your overall spam score from receiving hosts, but in this case it should simply be resolved by configuring a reverse DNS.
Receiving mail hosts on the Internet usually care most about the IP that's connecting to them. One of the most common tests is the reverse DNS (since the SMTP connection comes from 96.43.X.X, the receiving host will ask itself "does 96.43.X.X really
belong to the TUK-UTM.theirdomain.com ? and will go and check for PTR records for 96.43.X.X) It's this check that's failed.
Even if you'll be changing your ISP in the future, you would still have ownership for your DNS domains, right ? It should be your company paying for this service after all.

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How do you change the Received: From in the message header to correct external address

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