How do you change your security question for your apple ID on your iPad?, How do you change your security question for your apple ID on your iPad?
I went to purchase an app from the app store and it said because I nev purchase them I just get the free one that I have to answer some security questions that I would of answered when I first signed up - well silly me cant even remember the answered. So I was just wonder if anyone knows how or where I can go to change my security question answers so I can start purchasing apps!
Thankyou (:
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane
Similar Messages
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Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user posted the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Hi, i have just got a new ipod and i have put in my apple id and its asking for security questions and i have no idea what they are as i havent ever been ask for them in the 6 years ive had it untill today. I have $70 itunes and i really need it! PLEASE HELP!!!
You are being asked the answers to the security questions because you are trying to download on a new device. Apple recently updated their security measures and you should have been given an opportunity to select three questions, provide answers to the questions and then provide a rescue email address at which you could be reached in the event that your account was compromised.
If the link that was posted above doesn't work for you, you will have to contact iTunes/Apple in order to get this straightened out.
http://www.apple.com/emea/support/itunes/contact.html -
forgot icloud password, how to get it recover without any question and also alternative email because someone hacked my alternative email id. need password for using icloud hopefully i will get result from you as your earliest.
I'm sorry, but I know nothing about iCloud email. I stayed away from iCloud email and only use iCloud for limited purposes.
But take a look at this discussion and read the response from randers4. He is one of the iCloud experts in the Apple Support Communities.
https://discussions.apple.com/message/24358339#24358339
If that doesn't help, you might be better off posting in here where there are other more knowledgable iCloud users.
https://discussions.apple.com/community/icloud/icloud_on_my_ios_device -
Changed bank card. Got charged $24.99 from iTunes for a prior purchase that would not go thru due to invalid security code. When put new information on iTunes payment . iTunes charged my account without me confirming order and I didn't even receive the zoo buck 50% sale special. They just took my money . Now I can't connect to iTunes Store because they are fixing problems. What can I do to get my money . Can't even reach tiny zoo who gets the money. iTunes should of sent a confirmation request when new card was submitted before taking money.
Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
How do I download software for a HP Laserjet Professional P1100? I keep getting the same message when I have downloaded the file "Your security preferences allow installation of only apps from the Mac App Store and identified developers" Help!
You can change the settings in Security & Privacy to "Anywhere"...
That should work... as to whether the printer driver will work, that's another question.
Good luck,
Clinton -
Pleas help
Hi Aaronpadilla2810,
Thanks for visiting Apple Support Communities.
It sounds like you're following the right steps to reset your security questions, but you do not receive the rescue email. In a case like this, you can contact iTunes Store Support for help:
You'll need to contact iTunes Store support to have your questions and answers reset.
From:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
All the best,
Jeremy -
i just want to know how to make a rescue email adress and change my security questions after having my account for about 1 year and no rescue email.
If you're able to correctly answer two of the questions, go back to the article you asked this question from and follow the instructions. If not, go back to it and use the link in the Additional Information section to ask Apple to reset the questions.
(100308) -
I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?
The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
Need help for security question. I forgot passwrd rescuee email. How to reset rescuee email?
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
can someone plz confirm me that how i can change or update the security questions related to my apple id? as i have been never put them since i create my apple id but now due to some security reasons its asking me again and again the answers. i am unable to go through the process. thanks.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...
You need to contact itunes support.
http://www.apple.com/support/contact/
There is NO telephone support for itunes. Use the link above. -
please..?
I do not believe you can do this on an iPod. Try this anyway, using Safari:
Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They normally respond within a business day, but it may be longer. Be sure to check your spam or junk mail folders for their response. -
Hello ,
I want to ask some question about ipads \
How powerful is the iPad?
How useful is it for reading books, newspaper or magazines or for surfing the web?
Can you identify any shortcomings of the device?
please help meit's less powerful than your average computer. THink of it like a netbook but with a better processor.
It'll do fine for surfing (although if you browse a lot of flash based sites you will need to get a third party browser since safari doesn't accommodate it)
You may do OK on reading books, papers or magazines, especially if they have apps, but the ipad's screen is backlit, so it doesn't work well outdoors and you may need to fiddle with the brightness so that you don't get eye strain (it's just like doing too much reading from a computer screen)
I would say the biggest short comings are data transfer. Apple's preferred work flow is that everything is done via iTunes or the internet....well people dont' always have 100% reliable always on internet access so you can find yourself in a situation where you can't get things on/off the iPad.
By and large, it's a good device for day to day stuff, but is not a computer replacement.
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