How do you change your security questions if you forgot the answers to them,
i please need help i dont know i am able to change my security questions i can not remember them
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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How do I reset my security questions if I forgot the answers to them?
I got a new iPad and I had to verify my account by answering my security questions. I forgot the answers to my questions, and I cannot access my account to buy apps.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
Hi, how can I change my security questions? I forgot the answers.
How can I fix this problem I don't understand how to do it.
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I needed to reset my itune password however when I selected use security questions. I couldn't remember the answers. Does anyone know how I can change the answers to those questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(79454) -
i forgot my security question answers.how can i recover them or change them
Do a forum search or look at More Like This on the right side of this page.
This is asked and answered very often. -
im not joking, i seriously have to do this every 3 weeks i try to use my computer and its ******* me off
i dont wanna use my phone cuase now i cant get the songs i bought on itunes with my phone OFF of my phone, i have no room on the piece of crap
need help or best solution
dont send a password reset, that doesnt help and it forces me to attempt to remember a new passwordIf you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How can I change my security questions if I forgot my answer to them?
Please help.
The same thing happened to me. You will have to contact Apple support in order to change them. Sorry! ;(
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How can you change your security questions if you for got them
how can you change your security questions if you for got them
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
How can u change your security question if u forgot them an without changing anything??
Alternatives to Reset Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Start here to find your country, and how you can contact Apple:
Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Support in your country and ask to speak to Account Security.
Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID -
How can i change my security questions? i forgot my answers, and i can't download an app
how can i change my security questions? i forgot my answers, and i can't download an app.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76390) -
HT1918 How to change my sercurity question if I forgot the answers to them?
How to change security questions if I forgot the answers to them?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
I for got the answers to my security questions. I can't retrieve the answers because I don't have access to my old email account. how do I reset my security questions, if I forgot the answers and don't have access to my email?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111551) -
TS2446 Can i change my security questions if i forgot the answers ?
can i change my security questions if i forgot the answers ?
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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How do I reset my security questions, if I forgot the answers?
I need to know the answers to my security questions, but I forgot the answers to them. How do I reset the questions?
From the More Like This on the right...
https://discussions.apple.com/message/19154162#19154162 -
I really need help. I have been signing in several times to see if a 'Rest' button would appear, but it never has. I can't remember my security answers for the life of me. I would be extremly greatful if someone could help me.. Please someone..
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
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