How do you complain to Adobe?

I pay, and have been paying for a long time, a subscription to Adobe for use of CS6, specifically InDesign. I get emails from Adobe thanking me for my payments. Yet when I try to open the programme now, I am told I need to renew my subscription. Yet there is nowhere to complain to. Adobe is effectively stealing from me. Anyone else got such a problem?

Hve you tried the creative cloud help page?
https://helpx.adobe.com/creative-cloud/kb/renew-extend-restart-ccm.html

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