How do you contact Apple support....

if you do not have a apple product that is in warranty?

skitastic wrote:
if you do not have a apple product that is in warranty?
Whoops, you might be in the wrong forum. This forum is about iTunes, which is free and has no warranty!
Check out this page for Apple Care: http://www.apple.com/support/applecare/welcome/

Similar Messages

  • How do you contact apple support online just going round in circles, need advice on resetting ipod touch password which is locked. we have followed online instructions about 10 times and it doesn't work please help

    ipod is disabled
    i have tried to reset my ipod following the online instructions but it hasn't worked

    What exactly happens and when does it happen when your try:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings     
    Also
    Place the iPod in recovery mode using one of these programs and try to restore:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    when

  • TS3297 how do you contact iTunes support directly?

    how do you contact iTunes support directly?

    To Contact iTunes Support...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT2693 How do you contact Apple by email to report one of their pre-installed iPad Apps (ie Calender) is not working properly?

    How do you contact Apple by email to report one of their pre-installed iPad Apps (ie Calender) is not working properly?
    On trying to open month of March 2013 the pre-installed calendar just shuts down and closes.  Have tried restarting iPad but this didn't help and because its a pre-installed App am unable to re-install it.   Is this a universal problem or just affecting me?  Tried searching for support in both App Store and on Apple site and can't see how to report this.

    Feedback
    http://www.apple.com/feedback

  • How Do I Contact Apple Support Directly?

    Can anyone tell me how I can contact Apple Support directly? I've looked all over the Help website, and can't find it. It's almost as if Apple wouldn;t want you to find it. I have a free tech help support session within 90 days of my IPod purchase that I want to use.

    WARNING! 1-800-APL-CARE is the phone number for the AppleCare Support. If you didn't purchase AppleCare with your iPod, then there may be complications. See details on this page:
    http://www.apple.com/support/products/applecareipod.html
    If you don't purchase the AppleCare with your iPod, then you get exactly one tech support phone call. Details:
    Every iPod comes with complimentary single-incident phone support within 90 days from the date of purchase and one year of hardware service coverage. The AppleCare Protection Plan extends your service and support coverage for your iPod, its included accessories, and iTunes to two years from the original purchase date of your iPod. With this plan, you get direct access to Apple experts for answers by phone(2) and anytime access to web-based resources.(3) Should your iPod or the included accessories need service, Apple-certified technicians will repair it or provide a replacement using genuine Apple parts.(1)
    AppleCare for an iPod is only $59 - gives you up to 2 years of tech support.

  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • How do you find Apple Support phone number for warranty for Mac Mini?

    How do you find Apple Support phone number for warranty for Mac Mini?

    1-800-APL-CARE? Should be able to direct you to the proper person.

  • How do you contact Apple to solve a problem?

    How do you contact Apple to solve a problem?

    Most people would start by clicking the "Contact Us" link at the bottom of the website.

  • How do you contact apple to get a song if you would like to get it?

    How do you contact apple to get a song if you would like to get it?

    You don't. If it's available through iTunes you can purchase and download it. If you have the CD you can extract it from the CD directly into iTunes.

  • How do you contact Apple in the UK to fix my ipod?

    Can anyone tell me how you contact Apple Uk to fix my ipod video 30gb I want a phone number. Ever since I upgraded my i tunes i've had problems and I'm sick of it. It say connect to itunes and restore Can't restore it as it does not work and stops half way through. i love my ipod but apple suck. I'm in the Uk high wycombe anyone know where I can get it fixed?
    ipod video 30Gb Black   Windows XP  

    It is ok now. After 2 days of trying everything in the book. It has just come back to life. i've had it since june so still have warranty. it was ok but ever since itunes 7 I've noticed problems. Man apple *****!!!

  • Looks like my account was hacked from china. how do you contact apple about this?

    i had $39 in charges to itunes and my address had been changed to China. how do I contact apple??

    Here: http://www.apple.com/support/itunes/

  • When you contact Apple support on the phone or online, we may ask you for a 4-digit PIN. This PIN is dynamically generated and only used to verify your identity

    Helo, I forgot the answers to my security questions? What to do?

    I have no idea of the PIN yo are talking about
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • TS2446 how do I contact Apple support?  the phone number in UK does not work and the website loops

    I can't reset my security questions - it tells me they've sent the email to reset but no email arrives...  the support system loops all over the place and takes you back to where you start in the end - with no help ANYWHERE.  I looked up the Apple number for the UK and when it rings, it does so only once - then nothing.  I need my account unlocked and the ability to purchase items from itunes store with the gift cards I received.
    What a mess.  Where did the online chat go?  Where did ANY resemblence of customer support go??

    Sonal Sanghvi wrote:
    1) How and where to contact apple people to make a complaint in usa
    http://www.apple.com/contact/
    2) Does apple use such substandard products that as soon as one year is over immediately the product fails?
    No.
    Kindly help me what to do and get it repaired free of charge.
    If you didn't purchase the extended warranty, AppleCare, you are not entitled to any repairs free of charge once the 1 year warranty expires.

  • How do you contact Apple when you're deaf?

    I was wondering if someone can help me please. I want to contact Apple about something to do with my iPad. hen I click the appropriate buttons on the website it keeps showing me a contact number or form to complete for Apple to phone me. This is where the problem is - I am profoundly deaf and cannot use a telephone (and no, there is no one to call on my behalf). I am wanting to know what buttons I have to press to chat with Apple online and also an e.mail address for them. Can any one point me in the right direction please? Thanks.

    Why not post your issue here and see if we can help? Create a New Question with a cleverly crafted title and a detailed description of your iPad and the problem including anything that preceded its onset.
    If you cannot find your help topic on this page > http://www.apple.com/support/ipad/ the [Contact Support] TOC choice on the left yields a variety of ways to 'narrow' your issue. Many lead to telephone support numbers however. Even the Contact Us Page (link at the bottom of every page here) has only one reference:
    If you have a hearing or vision impairment, call (877) 204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.
    (?) I am unsure how this would work (?)
    If you cannot post your issue here in these forums, I fear you may need to try to navigate through this path - https://getsupport.apple.com/GetproductgroupList.action - to get a Live Chat session (can be tricky because  of"qualifying" questions may not yield that Chat choice.
    A visit to the Apple Retail Store Genius Bar (reservation required through the last link path) or an Apple Authorized Service Provider may be in order.
    ÇÇÇ

  • How do i contact apple support via Email? also apple support rant

    I tried by phone but the automated voice is broken and extremely frustrating. All i want to do is get another package sent so i can send my ipod off for repair/replace but so far apple have messed up in 4 different ways.
    1 - Not Repairing the ipod in the first place even though they claimed they did
    2 - Putting a sticker over the freepost code making impossible to send via freepost
    3 - Not having an onscreen option to cancel or resend empty package
    4 - Voice "recognising" automated answer machines on the support phone number
    havent got to 5 yet but i predict there will be.
    Any way of emailing Apple support then?

    Have you tried pursuing contacts on these pages (these are for U.S.):
    http://www.apple.com/support/contact/
    http://www.apple.com/contact/

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