How do you do a reset of the iPhone when ive forgotten 4 digit code for restrictions?

I gave my mum my old original iPhone 3 and set restrictions so she was unable to add or remove apps.  I have forgot the 4 digit pin! I have tried to do a full reset of the phone but it still asks for the pin. I'v also tried to resolve with iTunes, and its not allowing me to add or remove apps from there or resest the phone. HELP!!  I do have the 4 digit security code to unlock the phone. It asks for this first in the reset but then asks for the other which I have forgot.
I've had 34 failed attempts and can now only try a new one every hour.

To remove the Restrictions passcode you will need to Restore the Device as New...
You will not be able to perform a backup as this would include the Restrictions passcode... which is what you have to remove...
http://support.apple.com/kb/HT4137

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