How do you down load a previous purchase from iTunes. The help instructions don't match what is on the iTunes My Purchased list.

How can previous purchases be downloaded. The help instructions don't match what is on the page of the previous purchases.

What you can redownload will depend upon what country that you are in - music, films and TV programmes can't be redownloaded in all countries, audiobooks and ringtones are one-time only downloads. What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (if content providers/rights-holder have removed items from the store then they also won't show for redownloading)

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How do you transfer files (Music/books/pictures) from an iPAD or iPOD device to an new PC that has iTunes, but no data of files

I have purchased an new PC since my oriiginal PC crashed after 5 years of use. I want to transfer my iTunes files from my iPAD and iPOD to my new PC.
How do you transfer files (Music/books/pictures) from an iPAD or iPOD device to an new PC that has iTunes, but no data of files

The text below is copied from this discussion.
https://discussions.apple.com/message/11527071#11527071
Authorize your new computer's iTunes first - Store>Authorize this computer.
1) Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your laptop and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on Edit / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.
This discussion has much of the same information and even some more helpful tips.
https://discussions.apple.com/thread/3305461

The download button as described on the HELP page doesn't appear on the page with my downloadable list of songs. How do you down load a purchase? I have made 3 purchases of the same song and can not down load it and the HELP instructions don't help.

The download button as described on the HELP page doesn't appear on the page listing my purchase.
The HELP instructions list that such a button must be clicked to down load an item.
I have made 3 purchases of the same song in an attempt to download it.
Only one of those purchases appears on the page that list purchases available to down load.
I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
Is there some secret to downloading a purchase or causing the down load button to appear?

Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT201272 how do i down load my previous purchased songs to my new computer

how do i download my previous purchased songs to my new computer?

Hi..
Launch iTunes on your Mac.
From the iTunes menu bar top of your screen click Store > Authorize This Computer
Then follow the instructions here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Make sure and use the same Apple ID used for the original purchases.

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need info on downloading ringtones on my iphone 5 i go to itunes and search but only get ringtones not ringback tones

This is a carrier feature not an iphone feature.
Ask your carrier how to get ringback tones.

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Sent from my iPhone
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How do you downgrade to a previous version of firefox?

How do you down grade to a previous version of Firefox on an Android Phone? Current versions of Firefox no longer work with our WIFI network. Starting sometime around version 33 or 34 we started noticing that while using WIFI, Firefox would freeze every minute or two. Basically it would start to load a page then the progress bar would stop about 1/6th of the way across the screen. If you wait several minutes the bar would continue to about 5/6th of the way across the screen and then stop and not continue to load the page. If you turn WIFI off and then back on, Firefox will again work for a minute or two then freeze again. The timing is very specific and is not bound by a number of clicks. It also happens on all websites. The problem is not with the WIFI network because all programs including Chrome and the Android Browser work fine with WIFI. Also previous versions of Firefox work fine with the WIFI. We have the problem across several phone and manufacture types as well as across Android versions. We also did not have the freezing problem during a time of lower WIFI usage. So the problem specifically has to do with using newer versions of Firefox on a busy WIFI network. Because it may take time to fix these issues in Firefox we would like to downgrade to a previous version of Firefox that we know works with our WIFI network.
Thanks for your help!
Ken

Hi Roland
Here are the answers to your questions:
What models of Android tablets and phones are you using?
Samsung Note 4 (running Android 5.0.1), Samsung Rugby Pro (Running Android 4.1.2), Galaxy S5 Active (running Android 4.4.4) & Kyocera-E6560 (Running Android 4.4.2). There are others, but these are the ones I have access to right now.
What version of Firefox for Android are you using?
I started noticing the problem with version 34 on. It could have started with earlier versions but I first noticed it with version 34--we did a large phone upgrade and installed version 34 which was the current version at the time. I just tried 37.02 and am still having the problem.
As a side note I have an old Samsung note 1 (on Android 3.0.8). It is running Version 17 of Firefox and does not have the same problem.
Steps to reproduce: What did you do exactly, what happened and what did you expect?
For instance if I do a Google search trying to research something I type in the search hit and hit go. I then click on a link in the search and let the page load. Look at the page to see if it has the answer I need. Then hit the back button and repeat the process with the next link. After about 1.5 to 2 minutes Firefox starts to load the page then the progress bar freezes about 1/6th of the way across the screen. If you wait several minutes the progress bar generally will continue to about 4/6th or 5/6th of the way across the screen then freeze again. If you turn WIFI off then on again Firefox will work for another 1.5 to 2 minutes and freeze again.
Same thing happens if you are on a web page clicking through links on the page. The problem occurs on all web pages.
Also more details on your wifi network would be helpful:
Hmmm, this is a difficult one--I work at the University of Washington, but not with the IT department that manages the technology infrastructure. So I don’t have a lot of technical details. Basically (among other jobs) I do the phone support for the Campus maintenance division. I support 250 to 300 users. While I do not have a lot of the specifics I will do my best to give you a general idea.
The best way to think of the UW is a small city. We have about 45,000 students and somewhere between 20,000 to 30,000 staff plus visitors. On any given day we can have 80,000 to 90,000 people on campus all of which are capable of using the WIFI network. So when I say we have a high volume WIFI network it is extremely high volume.
I noticed the problem with Firefox before and after spring break, but did not have the problem during spring break. WIFI usage would have been way down during this time because there would have been fewer people on campus. So the problem only seems to occur when volumes are very high.
I had a meeting with a UW-IT rep several months ago and he explained that the 2.4 network was near capacity some places on campus, but the 5.0 network had plenty of bandwidth on it. I think most of the phones I have been using work on the 2.4 network, but the Note 4 works with the 5.0 network also and has the same problem. Additionally all other programs work fine with WIFI so I do not think capacity is the issue.
Also I know Firefox itself is not the issue because it worked during spring break and it works on the cellular network. So some combo of the high volume network and Firefox seems to be creating the problem. Maybe has to do with how Firefox handles things when capacity is reached or exceeded.
As another side note I did not have the problem with my home network, but I was only using 2 phones at the time.
It sounds like you are technical since you have done so much testing. Please file a bug with the steps to reproduce at:
I have some technical skills, but really I am just good at research. I will do my best with the bug report :)
As for downgrading (which we DO NOT recommend & support since older versions don't have security fixes!) you can install an old nightly from:
I will try to work my way back to see if I can figure out what version of Firefox the problem started with.
Please let me know if you have any ideas or need any additional info.
Thanks!
Ken

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Only once you've got iOS 5+ on the iPad can updates then be done wirelessly directly on the iPad, until then you need to update via your computer.
To update to iOS 5.0.1 you need iTunes 10.5 on your computer. When you've got iTunes 10.5 installed then connect your iPad to it and copy any purchases off the iPad to your computer's iTunes via File > Transfer Purchases. You should also backup the device (right-click the iPad 'device' and select 'back up'), and copy off any important documents, files, notes etc (e.g. by email, the file sharing section at the bottom of the Apps tab, wifi, whatever the apps that you use support) - the update process should backup and restore your content but it's best to be safe.
If iTunes doesn't then prompt you to update to iOS 5 on your iPad, then with the iPad connected to and selected on the left-hand side of it, then on the Summary tab on the right-hand side click the Check For Updates button.

How do you down load a previous purchase from iTunes. The help instructions don't match what is on the iTunes My Purchased list.

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