How do you download the program? When i try to download it, it says "External Protocal Request"

Idk if this is a virus or not, i signed up for creative cloud and tried to download indesign and illustrator and this popped up.

Hello annsboland
Do you have also problem with others exe files ?
try to create a new user account in Windows 7 and check it again
see if the next articles in the links helps to create the new account:
http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/
http://www.pcadvisor.co.uk/how-to/windows/3326039/how-add-new-user-account-in-windows-7/
thank you

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