How do you download the reset/reload factory setting on the apple website?

My ipod nano has had a flashing apple icon every time i try to turn it on. i have read another post that explains how to fix this problem but i do not understand one of the steps that says to download the reset/reload factory setting.

i do not understand one of the steps that says to download the reset/reload factory setting
Here's a step-by-step for Restoring the iPod back to factory settings:
http://docs.info.apple.com/article.html?artnum=60983

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