How do you erase all content and settings on my iPad? I've done this 11 time and it won't erase.

How do you erase all content and settings on my iPad? I've done this 11 time and it won't erase. I now have to wait 1 hour.

You are entering one of two possible codes incorrectly.
1.  The device's passcode.  If you forgot it, here's the cure:
http://support.apple.com/kb/HT1212
2.  The Activation Lock (Apple ID and password).  Your Apple ID and password are now required to erase the device - an anti-theft measure.  Here's a writeup about that:
http://support.apple.com/kb/PH13695
If you don't have the Apple ID and password, the device will never be able to be erased.

Similar Messages

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    I recommend that you
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    This solved my questionRe: Unable to Purchase 
    Apr 16, 2012 10:22 PM (in response to eight4seven)
    This worked for someone
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  • I wish to reset my ipad.  However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set).  I have now entered random codes 11 times and the ipad not reset. How do I get past this?

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