How do you get FaceTime to work on my MacBook Air?

I got my MacBook Air yesterday, I set up an Apple I.D, and I logged into FaceTime. It kept saying that it was was still "Sigining in..." so I pressed cancel and made a new I.D. It STILL doesn't work! My mom even used her Apple I.D that she uses for her FaceTime and that didn't even work. What am I supposed to do??

Take a look at this link, https://discussions.apple.com/message/15051705#15051705

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