How do you get your ipod unfrozen if your lock button doesnt work?

My lock button doesnt work anymore and my ipod's screen is frozen. How do i get it unfrozen without using the lock button?

Try the instruction here the best you can. WHen it says place the iPod in recovery mode use this program.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • If you have a shattered screen and the lock button doesnt work, but you only tell the apple store about the lock button, will they give you a whole new phone, or just fix the button. Even if you still have warranty

    I recently broke my lock button when it dropped, and wont work again, also i shattered my screen a while back, but it didnt bother me. Now that i want to get the button fixed, will the apple store only fix the button, or the whole phone. I still have 2 weeks of warranty left so it's not like they'd fix one thing and not the other when either way they'll both be free ya know?

    They will not give you anything.
    They wil either return the device as is or replace it at the out of warranty replacement cost.

  • How do you get Safari Browser back on your Iphone if your daughter erased it?

    how do you get safari browser back on your iphone if your 4 yr. old daughter deletes it by accident?

    You cannot delete Safari.
    It is either on another page, in a folder, or you have restirctiosn set.
    Check all three of these possibiities.

  • How do you get ical to show on your home screen?

    How do you get ical to show on your home screen? I deleted it from my homescreen (somehow) and i want to get it back.

    Just open the International preferences panel, go to Times, Customize, and click on the leftmost number (hours). A small triangle lights up, and a pop-up list of various formats opens. Just select the one you like (1-24 or 01-24). Make sure to set the Date & Time preferences to 24-hour clock first.

  • HT3951 how do you stop a download of a movie if you dont have enough space and how do you get the money refunded to your account

    how do you stop a download of a movie if you dont have enough space and how do you get the money refunded to your account

    All sales are final the moment you click buy.
    Make space and download it

  • How do you get money credited back when your child mistakenly buys an app while playing a free kids game?

    How do you get money credited back when your child mistakenly buys an app while playing a free kids game?  We need to refund the charges and apps that were mistakenly purchased by a child while playing a free kids game on Ipad.

    There are no refunds, but you can try contacting itunes support and asking for an exception.
    Click "Support" at the top of this page, then click the link under "Contact Us".

  • How do you get time machine to reset your computer to the specific date you would like?

    How do you get time machine to reset your computer to the specific date you would like?

    Hey carlleeh,
    Thanks for the question. The following resource may guide you through that process:
    OS X Mountain Lion: Recover your entire system
    http://support.apple.com/kb/PH11192
    Thanks,
    Matt M.

  • How do you get a VAT copy of your phone bill?

    how do you get a VAT copy of your bill? everything comes up saying not a VAT invoice and whaen I phoned up I was told they no longer send out paper copies of the bill and didnt give me any answers whatsoever, as usual. I'm actually with orange but the orange help part of the website directed me here!! Is it just me or has the customer support and website become ridiculous since the join up with EE?!

    This is really frustrating we were on the phone to him for 45 minutes he refused to put a manager on and told us this was not possible to do and that we had to ring back every month! When we rang up about the homeline and broadband account we were just told they can't issue VAT receipts full stop. Ridiculous!

  • If you purchase i-tunes on your home computer,how do you get it to sync to your phone? I can't get it to work.

    If you purchase i-tunes online,how do you get it to sync? I keep getting a circle with a slash thru it when I drag the song over.

    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • How do you get the mail notification on the lock screen and pull down screen?

    How do you get the mail notification like how you would get a message notification? I lock my screen and when mail comes it makes a little ring just.

    Settings>Notifications>Mail
    Tourn on Notifications.
    And you also need to be running iOS 5.
    Matt

  • Hi i have a apple ipod touch 3G the power button doesnt work so i cant ever turn it off but i got home and my screen is just plain white how do i fix this thnx

    i need some help i have a 3G ipod touch the power button doesnt work at all but i got home and my screen is just plain white how do i fix this

    Let the battery fully drain. After charging for an hour try a reset (may not work).
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to your comnputer and try to restore.
    - If the screen is still white then it appears yu have a hardware problem and appointment at the Genius Bar of an Apple store is in order.

  • How can you get the itunes app onto your computer so I'm able to get music off my ipod?, how can you get the itunes app onto your computer so I'm able to get music off my ipod?

    i got a new computer and im unable to get the itunes app on there to conect my ipod to it and get my music and pictures off of it. does anyone know how im able to download itunes on a laptop?

    Click Itunes at the top of this page and download it.
    The ipod is not a storage/backup device.  The sync is one way - computer to ipod.  The only exception is itunes purchases:  File>Devices>Transfer Purchases
    You should copy everything from your old computer or your backup copy of your old computer, to your new one.

  • How do you get the photos/videos off your iPod touch?

    Is it through itunes because I can't seem to figure it out. Would appreciate if someone can help me out with this.

    I'll solve my own (and others I'm sure) problem. The Appir iTouch iOS 4.1 .pdf manual was of no help as all it says is: "PC: Follow the instructions that came with your photo application." No help there.
    When you connect your iPod Touch 4th gen via USB, you should see it in the My Computer list of hard drives as a Digital Camera. You can open it up and see the camera files. Note: This in not the Photos as in the ones you put on your iPod via iTunes. Repeat: You cannot use iTunes to get the pictures & videos you take to your computer via iTunes. Strange.
    Also see Apple tech note: http://support.apple.com/kb/TS1500 This is how to disable the popup that happens to many when you connect your iPod and Windows whats to know what application to run.
    For me, I could not delete the files nor could I Drag & Drop (Copy / Paste) all the files from the iPod to my PC. It would stop transferring data after about 750 files. So I had to find a solution. I searched for programs that supported WIA protocol, which is how files are transferred.
    I tried all of the apps at http://www.photo-freeware.net/transfer-tools.php and the only one that worked.
    That was Cam2PC. One problem I encountered was that after transferring, it opened a Preview window. Unfortunately it doesn't do Quicktime, so when trying to display a thumbnail view of movies, it crashed. You can configure it not to open the preview window after transferring.
    Another program to use is FastStone Image Viewer 4.2. No problems transferring or previewing. It doesn't show all files transferred when it opens it's preview window, notably Quicktime files. It does show screen dumps (.png) files. It is fast, small and so easy to use.
    At last but not least, Nikon ViewNX 2 software. It transfers fast, has many options. Just what you would expect from a digital camera company. It previews Quicktime but not screen dumps. Downside: The program takes longer to load than the others.
    So I'll be using FastStone Image Viewer 4.2 mostly. Hope the above helps out anyone that had the same problem as I did.

  • If you update your aulbum covers how do you get the new covers on your ipod

    i updated about 50 aulbm covers and cant get them on my ipod

    If you are Manually managing music updating your iPod, you need to delete the songs on the iPod and then re-add them from iTunes.
    If you are auto-syncing, just resync the iPod.

  • How do you get the new update on your mac?

    How do i get my update to work on my mac to be able to update my ipad2?

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 7.1.x
    iPhone 4S                                    iOS 7.1.x
    iPhone 5                                      iOS 7.1.x
    iPhone 5c                                     iOS 7.1.x
    iPhone 5s                                     iOS 7.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 7.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 7.1.x
    iPad 3                                          iOS 7.1.x
    iPad 4                                          iOS 7.1.x
    iPad Mini                                      iOS 7.1.x
    iPad Air                                        iOS 7.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

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