How do you get your money back from a charge you never even made on the app store?

Contact iTunes.
How to report an issue with Your iTunes Store purchase

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How do you get your money back from a purchase you didn't recieve?

I gave my girlfriend an iPhone for christmas last year and told her it was safe to shop on the app store. I have been paying for that mistake ever since.
She quickly got interested in a fremium game called Dragon Vale and bought a huge pile of whatever dragon currency it had. She never recieved it.
I can't find a way to fix it. I tried going the the app store and report a problem on the game itself ... the report a problem on the currency pack ... Then I used the report a problem link provided in the purchase confirmation email.
0 responses at all.
She stopped playing the game compleetely 7 months ago.
Any suggestion on what we can do?

I managed to get this responce:
If you are using an Apple device and have a billing issue:
Unfortunately, we are unable to give refunds directly since billing is all done through Apple. You can request a refund from the following link:
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=131629&locale=en_US
Got to chat with a nice apple support person and unfortunately the purchase was too old to get refunded.
Good strategy from Backflip Studios to delay answering untill its too late to refund
I hope this might help other people with purchase issues

Can you get your money back from itunes

Can you get your money back from itunes

if you purchase a itunes gift card you will not be able get your money back. unless if it has never been used, such as enetering the bar code then you can probably take it in to the original store where you bought it from with the receipt.

Can you get your money back from canceling a pre-order?

I recently pre-ordered an album that I no longer want. I canceled the pre-order but my current balance on my account hasn't changed. I spent $17 on the album, and want to know if there is any way that I can get that back.
Thanks,
Logan

if you purchase a itunes gift card you will not be able get your money back. unless if it has never been used, such as enetering the bar code then you can probably take it in to the original store where you bought it from with the receipt.

How do you get your money back from accidental purchase?

I accidentally bought an album on itunes that i didnt want. Is there a way to get my money back?

Policy is all sales are final.
If you want to try anyway (sometimes they make an exception), use the "Report a Problem" link in your email receipt or contact iTunes Support.
For more info see: Refunds from the App Store or iTunes Store

How do you get your money back from the app store

I bought madden 12 from the app store on my iPad 1 and I pick the teams then it crashes

You don't.
Per terms of the store all sales are final.
What troubleshooting steps have you performed?

Is it possible to get your money back from Itunes if you were hacked and they purchased items?

My itunes account that I primarily use on my phone was hacked. A movie and a ringtone that I did not purchase showed up on a reciept that was emailed to me. I have changed the password to both my email and my itunes account. But I want to know if there was a way to prove I was hacked and can get my money back.

They show on your account's purchase history : http://support.apple.com/kb/HT2727 ?
If they do then you can try contacting iTunes Support via this page and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do you get your money back from iTunes?

I bought an album off of iTunes yesterday (Jason & deMarco, "Till The End of Time" and it was just beautiful so I went back today to buy an earlier album they offered called "Spirit Pop". EVERY song skips and is marred in some way, halting, as though there is a scratch on the record - but it is digital!!!
I am so angry. I wasn't sure if it was me or the songs so I went back to iTunes and bought a single song from the album and got the same thing!
So how do I complain to iTunes? I want my money back or an album that doesn't skip. When I go to iTunes they have no complaint department or area to write to Apple to ask for help!
I won't buy from iTunes again unless I can get quality recordings.
Lisa

Click here and fill out the form for assistance. You will probably get song credits instead of a refund.
(32104)

Can you get your money back from returning an apple product?

Mind on my $Money$..

No, but If you bought your iPod with a credit card, check with your card company. Some cards provide Purchase Protection insurance which will replace or repair any item lost, stolen or damaged within 90 days of purchase.

HT204053 How do you get your money back from iTunes for games that don't work?

I purchased mahjong plus for $1.99. The game cannot be opened and I cannot find out how to solve the problem and I would like to know how to get a refund.

Click here and fill out the form for assistance. You will probably get song credits instead of a refund.
(32104)

HT1657 If you don't watch a rented movie do you get your money back

If you don't watch a rented movie do you get your money back

No, no more than you would get your money back from Blockbuster if you rent a DVD from them but don't watch it.
Regards.

HT201359 When you have been charged twice for same item, how do you get your money back?

When you have been charged twice for same item, how do you get your money back?

Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

HT2404 how do you get your money back for software that does not perform as advertised?

how do you get your money back for software that does not perform as advertised? I purchased the batch coverter to watch .swf video which it states it supports, but it will not open the files and I want my money back!!!!!

tell Apple. http://www.apple.com/feedback/
iTunes Store Terms and Conditions specifically states: All sales and rentals of products are final.

Downgrade back to the free 5 gigs within the 15 day period of orinal purchase ... how do you get your money back ...

downgrade back to the free 5 gigs within the 15 day period of orinal purchase ... how do you get your money back ...

iCloud- Storage upgrades and downgrades
We can do without the all caps yelling. These are user forums, and you are not speaking to Apple.

TS4009 How do I get my money back from an iCluod storage plan upgrade that I don't want?

How do I get my money back from an iCluod storage plan upgrade that I don't want?

You can cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

How do you get your money back from a charge you never even made on the app store?

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