How do you load the firmware for a HP Designjet 800.

I have a Designjet 800 that i think all that is wrong is the hard drive. So far i have not been able to install the software. Keep getting 5:10 error

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Thank you for any assistance.
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atenpo wrote:
How do you determine the firmware version of a HP docking station?
Laptop Model: HP 2740p
OS: 64bit Windows 7
Expansion Base: 2740 Ultra Slim Expansion Base WA995AA#ABA
Thank you for any assistance.
Alvin
WA995AA#ABA shows to be a hard drive, not a docking station

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http://eshop.macsales.com/item/SanDisk/SDCZ33008G/
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Hello @DLP1!
Thank you for posting on the HP Forums!
I would be happy to provide some assistance that may help resolve the issue! Unfortunately there is no software developed for your printer on Mac version 10.10. You should still be able to use the printer from the computer through a USB connection.
I recommend following this link "HP Printers - Installing a Mac Printer Driver Using Apple Software Update" for the instructions on how to add the printer to your computer using generic drivers!
Please post back and let me know how everything goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

How do you load the firmware for a HP Designjet 800.

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