How do you migrate BB email to a new device?

The backup didnt work on my desktop so I am trying to reactivate my BB email onto my phone.
Any suggestions please?

Hi and Welcome to the Forums!
The Device Switch Wizard is the best way to go. Depending on your version of the Desktop Software, see one of the following KBs:
KB16291How to use the Device Switch Wizard to switch to a new BlackBerry smartphone
KB23677How to switch devices using BlackBerry Desktop Software 6.0
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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